Total 219 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

33%

3

Stars

7%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

O

Olivier

Civic & Social Organization, 11-50 employees

More than a year

5.0
February 2025

Really simple management for free events

Pros

Managing events is really simple now and for free events, there are no fees to pay which I like the most.

Cons

It takes a little while to learn all the features but it is easy to find helpful guides online if we get stuck.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Olivia

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0
February 2025

seamless facebook integration

Pros

This website makes it easy to find events and helps organizers promote their own events. It is the simplest event website available. It also works perfectly with Facebook which has helped my professional events reach more people.

Cons

Using the separate Organizer app to manage events is not the most seamless experience. I often have to switch back to the main app to find details that are missing from the organizer version.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

Y

Yolandi

Management Consulting, 1-10 employees

More than a year

4.0
February 2025

Scales brilliantly for any event size

Pros

It's honestly great that they can handle everything from a tiny gathering to a huge conference. While we are setting things up, their system prompts us with helpful suggestions we might not have considered on our own.

Cons

The cost for premium features is a downside, of course. Also the reliability of their email reminder system has not been great lately.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

7

Functionality

8

A

Amir

Computer Software, 11-50 employees

More than a year

4.0
February 2025

got everything we need!

Pros

Eventbrite platform has everything we could need. Every feature required to organize my meetings and seminars is right there and available.

Cons

It can be a bit complex. Even after hosting several seminars, I still sometimes have trouble locating specific settings or information.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

9

Functionality

9

D

Dominic

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
February 2025

Clear, reliable, and essential

Pros

It is the best for finding events and continuing professional development courses. All the essential details like schedules, dates and prices are always presented clearly.

Cons

Finding specific features or events could be more easy plus a mailing list that matches my interests would also be a great addition.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

C

Chynna

Higher Education, 500+ employees

Less than a year

3.0
February 2025

rigid customization

Pros

Getting an event page live is a simple process and does not take very long at all.

Cons

All the event pages tend to look the same and there is not much we can do to customize them with our own brand's look without paying for a premium membership.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

6

Functionality

6

A

Arfah

Education Management, 1-10 employees

More than a year

3.0
February 2025

Reliable analytics, poor UX

Pros

The analytics and data we get are solid. Since it was one of the original platforms, it is also good for helping people find your event.

Cons

To me the interface feels way too crowded and has a really poor user experience. Tracking down specific features is frustrating and the service fees are also pretty steep.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

3

Functionality

6

MD

Michael Dwayne

Government Relations, 1-10 employees

Less than a year

3.0
February 2025

drives traffic but watch for hidden fees

Pros

Finding free events has been key for our business. It drives footfall to our venue and consistently creates chances to build new relationships

Cons

I feel like unexpected costs and fees can really eat into the budget for some types of businesses.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

W

Wayne

Transportation/ Trucking/ Railroad, 1-10 employees

Less than a year

5.0
February 2025

An amazing tool!!

Pros

We were really impressed that the US Marine Corps used the Eventbright tool to organize our son's boot camp graduation.

Cons

It is an amazing tool for registering lots of different events and keeping them all organized so I honestly do not have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amanda

Education Management, 51-100 employees

More than a year

5.0
February 2025

guaranteed entry

Pros

I love that you can still print your ticket. It just makes getting into the event so much simpler, especially if your phone battery is low or you're not great with apps.

Cons

Locating our tickets in the app can sometimes be a bit difficult.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Adolfo

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
February 2025

Pretty easy to use

Pros

The whole system is pretty easy to handle and user friendly for everyone, no matter their tech skills.

Cons

One downside is that it is not very easy to get in touch with an event's organizer directly if we run into a problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

X

Ximena

Events Services, 11-50 employees

More than a year

4.0
February 2025

Quick & simple

Pros

My favorite thing is how quick and simple it is to use. Also the setup process feels very welcoming.

Cons

umm one of my biggest complaint is all the extra fees they add when you try to buy a ticket.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

A

Alex

Education Management, 51-100 employees

Less than a year

4.0
February 2025

setup process is way too easy

Pros

The setup process is pretty simple which makes us feel confident about what step to take next.

Cons

We found that the platform had a few limitations that did not quite fit our particular requirements.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

B

Bea

Entertainment, 1-10 employees

Less than a year

4.0
February 2025

Easy to use with detailed reports

Pros

To be honest, this tool is easy to use and looks nice. The reports are detailed and help me track who is signing up. Also because my events are easy for people to find, I have been able to reach new customers.

Cons

The new pricing structure is what I like least. It used to be a very affordable option for me but now that costs are calculated per event and I cannot justify the expense for the free and low-cost events I run.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

8

Functionality

10

F

Fred

Non-Profit Organization Management, 1-10 employees

Less than a year

3.0
January 2025

simple for beginners

Pros

For someone organizing a small gathering, it is incredibly easy to use and does not cost anything.

Cons

It is becoming too restrictive and the current pricing model just does not feel worth it anymore.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

4

Functionality

9

J

Jean-Alex

Construction, 51-100 employees

More than a year

5.0
January 2025

smooth and effortless checkout

Pros

The checkout process is so fast. Plus everything is pretty simple and easy to figure out.

Cons

Sometimes specific payment methods like corporate packages can be a bit tricky to locate on the site.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

D

Doyin

E-Learning, 1-10 employees

Less than a year

5.0
January 2025

effective yet simple tool

Pros

Eventbrite software is simple to operate and it lets us connect with a huge audience.

Cons

I don't have any complaints. The platform had every feature I was looking for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Scott

Real Estate, 500+ employees

More than a year

5.0
January 2025

hassle-free experience

Pros

I find it really easy to get to my purchased events and keep them all organized. The whole process is surprisingly hassle-free.

Cons

To be honest, I cannot think of anything negative. The app works just like it's supposed to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Melissa

E-Learning, 1-10 employees

Less than a year

5.0
January 2025

Simple for finding, buying & using tickets

Pros

Finding and buying tickets is simple, using them at the event is easy and I like that the whole thing is digital!

Cons

I really do not have any major issues. If I were forced to pick one, I would say free events sometimes don't load properly on my phone but that might just be an issue on my end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nathan

Education Management, 101-500 employees

More than a year

5.0
January 2025

responsive and user-friendly system

Pros

The system is user-friendly, the benefits are good and we get quick replies and confirmations.

Cons

Well the login process and saving my info could be a little more simple.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8