
Eventbrite Reviews
Total 219 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars33%
3
Stars7%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Olivier
Civic & Social Organization, 11-50 employees
More than a year
“Really simple management for free events
Pros
Managing events is really simple now and for free events, there are no fees to pay which I like the most.
Cons
It takes a little while to learn all the features but it is easy to find helpful guides online if we get stuck.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Olivia
Apparel & Fashion, 1-10 employees
Less than 6 months
“seamless facebook integration
Pros
This website makes it easy to find events and helps organizers promote their own events. It is the simplest event website available. It also works perfectly with Facebook which has helped my professional events reach more people.
Cons
Using the separate Organizer app to manage events is not the most seamless experience. I often have to switch back to the main app to find details that are missing from the organizer version.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Yolandi
Management Consulting, 1-10 employees
More than a year
“Scales brilliantly for any event size
Pros
It's honestly great that they can handle everything from a tiny gathering to a huge conference. While we are setting things up, their system prompts us with helpful suggestions we might not have considered on our own.
Cons
The cost for premium features is a downside, of course. Also the reliability of their email reminder system has not been great lately.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
7
Functionality
8
Amir
Computer Software, 11-50 employees
More than a year
“got everything we need!
Pros
Eventbrite platform has everything we could need. Every feature required to organize my meetings and seminars is right there and available.
Cons
It can be a bit complex. Even after hosting several seminars, I still sometimes have trouble locating specific settings or information.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
9
Functionality
9
Dominic
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Clear, reliable, and essential
Pros
It is the best for finding events and continuing professional development courses. All the essential details like schedules, dates and prices are always presented clearly.
Cons
Finding specific features or events could be more easy plus a mailing list that matches my interests would also be a great addition.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Chynna
Higher Education, 500+ employees
Less than a year
“rigid customization
Pros
Getting an event page live is a simple process and does not take very long at all.
Cons
All the event pages tend to look the same and there is not much we can do to customize them with our own brand's look without paying for a premium membership.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
6
Functionality
6
Arfah
Education Management, 1-10 employees
More than a year
“Reliable analytics, poor UX
Pros
The analytics and data we get are solid. Since it was one of the original platforms, it is also good for helping people find your event.
Cons
To me the interface feels way too crowded and has a really poor user experience. Tracking down specific features is frustrating and the service fees are also pretty steep.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
3
Functionality
6
Michael Dwayne
Government Relations, 1-10 employees
Less than a year
“drives traffic but watch for hidden fees
Pros
Finding free events has been key for our business. It drives footfall to our venue and consistently creates chances to build new relationships
Cons
I feel like unexpected costs and fees can really eat into the budget for some types of businesses.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Wayne
Transportation/ Trucking/ Railroad, 1-10 employees
Less than a year
“An amazing tool!!
Pros
We were really impressed that the US Marine Corps used the Eventbright tool to organize our son's boot camp graduation.
Cons
It is an amazing tool for registering lots of different events and keeping them all organized so I honestly do not have any complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Education Management, 51-100 employees
More than a year
“guaranteed entry
Pros
I love that you can still print your ticket. It just makes getting into the event so much simpler, especially if your phone battery is low or you're not great with apps.
Cons
Locating our tickets in the app can sometimes be a bit difficult.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Adolfo
Health, Wellness and Fitness, 51-100 employees
More than a year
“Pretty easy to use
Pros
The whole system is pretty easy to handle and user friendly for everyone, no matter their tech skills.
Cons
One downside is that it is not very easy to get in touch with an event's organizer directly if we run into a problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ximena
Events Services, 11-50 employees
More than a year
“Quick & simple
Pros
My favorite thing is how quick and simple it is to use. Also the setup process feels very welcoming.
Cons
umm one of my biggest complaint is all the extra fees they add when you try to buy a ticket.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Alex
Education Management, 51-100 employees
Less than a year
“setup process is way too easy
Pros
The setup process is pretty simple which makes us feel confident about what step to take next.
Cons
We found that the platform had a few limitations that did not quite fit our particular requirements.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Bea
Entertainment, 1-10 employees
Less than a year
“Easy to use with detailed reports
Pros
To be honest, this tool is easy to use and looks nice. The reports are detailed and help me track who is signing up. Also because my events are easy for people to find, I have been able to reach new customers.
Cons
The new pricing structure is what I like least. It used to be a very affordable option for me but now that costs are calculated per event and I cannot justify the expense for the free and low-cost events I run.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
8
Functionality
10
Fred
Non-Profit Organization Management, 1-10 employees
Less than a year
“simple for beginners
Pros
For someone organizing a small gathering, it is incredibly easy to use and does not cost anything.
Cons
It is becoming too restrictive and the current pricing model just does not feel worth it anymore.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
4
Functionality
9
Jean-Alex
Construction, 51-100 employees
More than a year
“smooth and effortless checkout
Pros
The checkout process is so fast. Plus everything is pretty simple and easy to figure out.
Cons
Sometimes specific payment methods like corporate packages can be a bit tricky to locate on the site.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Doyin
E-Learning, 1-10 employees
Less than a year
“effective yet simple tool
Pros
Eventbrite software is simple to operate and it lets us connect with a huge audience.
Cons
I don't have any complaints. The platform had every feature I was looking for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Real Estate, 500+ employees
More than a year
“hassle-free experience
Pros
I find it really easy to get to my purchased events and keep them all organized. The whole process is surprisingly hassle-free.
Cons
To be honest, I cannot think of anything negative. The app works just like it's supposed to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
E-Learning, 1-10 employees
Less than a year
“Simple for finding, buying & using tickets
Pros
Finding and buying tickets is simple, using them at the event is easy and I like that the whole thing is digital!
Cons
I really do not have any major issues. If I were forced to pick one, I would say free events sometimes don't load properly on my phone but that might just be an issue on my end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathan
Education Management, 101-500 employees
More than a year
“responsive and user-friendly system
Pros
The system is user-friendly, the benefits are good and we get quick replies and confirmations.
Cons
Well the login process and saving my info could be a little more simple.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8