
Eventbrite Reviews
Total 219 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars33%
3
Stars7%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Melissa
Arts and Crafts, 1-10 employees
More than a year
“Refreshingly simple
Pros
Getting your event details and digital tickets is super easy..
Cons
Finding particular local events can be a challenge sometimes. There have been occasions when I knew an event was happening but it just would not appear in my search results.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Milan
Child Day Care Services, 51-100 employees
More than a year
“Flawless usability !!
Pros
Finding events and signing up for them is way too easy. They also send us plenty of helpful reminders ahead of time. Also pulling up our tickets on the mobile app is quick and easy.
Cons
My time using the platform has been completely positive without any bad experiences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aryan Priyansh
Events Services, 11-50 employees
Less than 6 months
“Simple management with a perfect ticket flow
Pros
Managing an event is simple and the entire process for handling tickets flows perfectly.
Cons
The service charges for paid events are quite high and I noticed there are not enough ways to personalize your event page.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Amaka
Consumer Services, 1-10 employees
More than a year
“Powerful discovery tool
Pros
It's the best platform for getting our local event discovered, thanks to its search feature.
Cons
One thing I noticed is that the fees on paid events add up and it also takes a while to get your payout after the event is over.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
10
Jennifer
Events Services, 1-10 employees
Less than a year
“Easy payment options :)
Pros
The payment options are easy to use and the scheduling tool makes publishing an event very simple for me.
Cons
There are a lot of extra costs like transaction and processing fees and the platform does not integrate smoothly with every website.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Cristina
Marketing and Advertising, 1-10 employees
More than a year
“Works well for attending or organizing events
Pros
Eventbrite software is easy to use, whether you're going to an event or organizing one.
Cons
Setting up an event involves filling out quite a few different sections.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sarah
Individual & Family Services, 11-50 employees
More than a year
“My top choice!
Pros
This is my first choice for finding things to do nearby. It works for my personal life and my job since I am always looking for outings for the clients I work with.
Cons
I have no complaints really. My only wish is that they were not getting rid of the old reporting system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bart
Religious Institutions, 1-10 employees
Less than a year
“Everything is so simple to figure out!!
Pros
Everything is just so simple to figure out. Also the mobile app is excellent and makes booking a spot at any event a quick process.
Cons
I honestly dont have any criticisms. If I was forced to suggest something, maybe a small visual refresh for the app's graphics.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hurley
Consumer Services, 51-100 employees
More than a year
“removes all the planning stress
Pros
Getting an event page ready is a simple task. Plus the software is incredibly user friendly and removes a lot of the usual stress from event planning.
Cons
The service fees have increased significantly over the past four years which is something I do not like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha
Design, 51-100 employees
Less than 6 months
“Smooth and predictable experience
Pros
We can get everything set up and include all the important details without any trouble.
Cons
Everything worked perfectly as the entire process went exactly as I expected it to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jacob
Entertainment, 1-10 employees
More than a year
“absolutely essential for reach
Pros
It provides a great method for spreading the word around for our event and keeping an eye on how many people are signing up.
Cons
The interface feels a little cluttered to me but I was always able to locate what I needed without much trouble.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Brent
Education Management, 500+ employees
More than a year
“Very useful free version
Pros
Even the free version of Eventbrite is very useful. As our events show up easily in Google searches. You also get a lot of options to make your event page look the way you want.
Cons
Better integration with other registration software would be a big help for us. And though we do not sell tickets but we'd like to be able to guide people to our own sign-up page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Leonardo
Hospitality, 51-100 employees
Less than a year
“simple to operate and great design
Pros
The thing I noticed immediately was how user friendly the design is and how simple everything is to operate.
Cons
As per me the main area that needs improvement is definitely the fee system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ella
Hospital & Health Care, 500+ employees
Less than a year
“An excellent resource for discovering activities
Pros
It is an excellent resource for discovering activities and for making our own events visible to a large audience.
Cons
I am not a fan of having to get a ticket for free events. So I feel like a simple RSVP option would be much better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ailton
Higher Education, 1-10 employees
Less than a year
“Fantastic for planning
Pros
Having all the major happenings in a single place is so convenient and getting those advance notifications for the top activities is a great help.
Cons
It is frustrating when the site shows events as having tickets available but they are actually already sold out.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
7
Heather
Individual & Family Services, 11-50 employees
Less than 6 months
“Met all our needs!
Pros
At my last job, planning the company's mid-year conference was my responsibility. With our team spread across the country, I needed a platform that could handle event creation, promotion and virtual attendance for everyone. Eventbrite met all those needs and even made the ticketing part simpler than I expected.
Cons
The interface had a bit of a learning curve at the start and I wished for more customization options for my event but I managed to work with what was available.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
8
stefanie
Computer Software, 500+ employees
Less than a year
“Really simple for both our team and attendees
Pros
Both our team and the people signing up find this platform really simple to work with.
Cons
If I had to mention one thing, I would say the visual design is not the most modern though that's probably just my personal taste.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kay
Marketing and Advertising, 51-100 employees
Less than a year
“very beginner-friendly
Pros
It's really beginner-friendly and great at getting our event to show up in searches.
Cons
For virtual events, I would recommend your team always test the access links beforehand as they can sometimes be sent out later than expected.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
ANNE
Health, Wellness and Fitness, 1-10 employees
Less than a year
“pretty perfect for finding fun things
Pros
The website is very easy to use, so finding fun things to do is simple. And with so many activities listed, I am always able to find something I like.
Cons
My experience with the site was completely positive from start to finish.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Victoria
Individual & Family Services, 500+ employees
Less than a year
“Works perfectly for searching or receiving links
Pros
Eventbrite works great, both when you're searching for events and when you're just clicking a link someone sent you.
Cons
Everything was simple and worked perfectly. In short I did not run into a single issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10