Total 219 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

33%

3

Stars

7%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Melissa

Arts and Crafts, 1-10 employees

More than a year

5.0
December 2024

Refreshingly simple

Pros

Getting your event details and digital tickets is super easy..

Cons

Finding particular local events can be a challenge sometimes. There have been occasions when I knew an event was happening but it just would not appear in my search results.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

M

Milan

Child Day Care Services, 51-100 employees

More than a year

5.0
December 2024

Flawless usability !!

Pros

Finding events and signing up for them is way too easy. They also send us plenty of helpful reminders ahead of time. Also pulling up our tickets on the mobile app is quick and easy.

Cons

My time using the platform has been completely positive without any bad experiences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Aryan Priyansh

Events Services, 11-50 employees

Less than 6 months

4.0
December 2024

Simple management with a perfect ticket flow

Pros

Managing an event is simple and the entire process for handling tickets flows perfectly.

Cons

The service charges for paid events are quite high and I noticed there are not enough ways to personalize your event page.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

A

Amaka

Consumer Services, 1-10 employees

More than a year

4.0
December 2024

Powerful discovery tool

Pros

It's the best platform for getting our local event discovered, thanks to its search feature.

Cons

One thing I noticed is that the fees on paid events add up and it also takes a while to get your payout after the event is over.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

10

J

Jennifer

Events Services, 1-10 employees

Less than a year

5.0
December 2024

Easy payment options :)

Pros

The payment options are easy to use and the scheduling tool makes publishing an event very simple for me.

Cons

There are a lot of extra costs like transaction and processing fees and the platform does not integrate smoothly with every website.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

C

Cristina

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2024

Works well for attending or organizing events

Pros

Eventbrite software is easy to use, whether you're going to an event or organizing one.

Cons

Setting up an event involves filling out quite a few different sections.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Individual & Family Services, 11-50 employees

More than a year

5.0
December 2024

My top choice!

Pros

This is my first choice for finding things to do nearby. It works for my personal life and my job since I am always looking for outings for the clients I work with.

Cons

I have no complaints really. My only wish is that they were not getting rid of the old reporting system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B

Bart

Religious Institutions, 1-10 employees

Less than a year

5.0
December 2024

Everything is so simple to figure out!!

Pros

Everything is just so simple to figure out. Also the mobile app is excellent and makes booking a spot at any event a quick process.

Cons

I honestly dont have any criticisms. If I was forced to suggest something, maybe a small visual refresh for the app's graphics.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

H

Hurley

Consumer Services, 51-100 employees

More than a year

5.0
December 2024

removes all the planning stress

Pros

Getting an event page ready is a simple task. Plus the software is incredibly user friendly and removes a lot of the usual stress from event planning.

Cons

The service fees have increased significantly over the past four years which is something I do not like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Samantha

Design, 51-100 employees

Less than 6 months

5.0
December 2024

Smooth and predictable experience

Pros

We can get everything set up and include all the important details without any trouble.

Cons

Everything worked perfectly as the entire process went exactly as I expected it to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jacob

Entertainment, 1-10 employees

More than a year

5.0
December 2024

absolutely essential for reach

Pros

It provides a great method for spreading the word around for our event and keeping an eye on how many people are signing up.

Cons

The interface feels a little cluttered to me but I was always able to locate what I needed without much trouble.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

B

Brent

Education Management, 500+ employees

More than a year

4.0
December 2024

Very useful free version

Pros

Even the free version of Eventbrite is very useful. As our events show up easily in Google searches. You also get a lot of options to make your event page look the way you want.

Cons

Better integration with other registration software would be a big help for us. And though we do not sell tickets but we'd like to be able to guide people to our own sign-up page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

L

Leonardo

Hospitality, 51-100 employees

Less than a year

5.0
December 2024

simple to operate and great design

Pros

The thing I noticed immediately was how user friendly the design is and how simple everything is to operate.

Cons

As per me the main area that needs improvement is definitely the fee system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E

Ella

Hospital & Health Care, 500+ employees

Less than a year

5.0
December 2024

An excellent resource for discovering activities

Pros

It is an excellent resource for discovering activities and for making our own events visible to a large audience.

Cons

I am not a fan of having to get a ticket for free events. So I feel like a simple RSVP option would be much better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ailton

Higher Education, 1-10 employees

Less than a year

4.0
December 2024

Fantastic for planning

Pros

Having all the major happenings in a single place is so convenient and getting those advance notifications for the top activities is a great help.

Cons

It is frustrating when the site shows events as having tickets available but they are actually already sold out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

7

H

Heather

Individual & Family Services, 11-50 employees

Less than 6 months

4.0
December 2024

Met all our needs!

Pros

At my last job, planning the company's mid-year conference was my responsibility. With our team spread across the country, I needed a platform that could handle event creation, promotion and virtual attendance for everyone. Eventbrite met all those needs and even made the ticketing part simpler than I expected.

Cons

The interface had a bit of a learning curve at the start and I wished for more customization options for my event but I managed to work with what was available.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

8

S

stefanie

Computer Software, 500+ employees

Less than a year

5.0
December 2024

Really simple for both our team and attendees

Pros

Both our team and the people signing up find this platform really simple to work with.

Cons

If I had to mention one thing, I would say the visual design is not the most modern though that's probably just my personal taste.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K

Kay

Marketing and Advertising, 51-100 employees

Less than a year

4.0
December 2024

very beginner-friendly

Pros

It's really beginner-friendly and great at getting our event to show up in searches.

Cons

For virtual events, I would recommend your team always test the access links beforehand as they can sometimes be sent out later than expected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A

ANNE

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
December 2024

pretty perfect for finding fun things

Pros

The website is very easy to use, so finding fun things to do is simple. And with so many activities listed, I am always able to find something I like.

Cons

My experience with the site was completely positive from start to finish.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

V

Victoria

Individual & Family Services, 500+ employees

Less than a year

5.0
December 2024

Works perfectly for searching or receiving links

Pros

Eventbrite works great, both when you're searching for events and when you're just clicking a link someone sent you.

Cons

Everything was simple and worked perfectly. In short I did not run into a single issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10