
Eventbrite Reviews
Total 219 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars33%
3
Stars7%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Frantisek
Information Technology and Services, 51-100 employees
Less than 6 months
“clean design with simple event creation
Pros
The design is clean and user-friendly, creating and customizing an event page is simple and the stats we get are helpful. Also there are lots of features and connections available and it works great on a phone.
Cons
Well the fees are on the higher side especially for smaller gatherings and there is a waiting period to get our money until after the event is over.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Tanya
Design, 1-10 employees
Less than a year
“Helpful for organizing an event
Pros
Organizing an event is pretty simple with this tool. Also we can put the booking form directly on our own website and we also benefit from getting registrations through Eventbrite's own searchable marketplace.
Cons
The service gets a bit expensive for paid tickets and connecting it with an external email marketing tool is not very seamless.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Scott
Marketing and Advertising, 1-10 employees
More than a year
“hassle-free process for buying tickets
Pros
Buying tickets is a hassle-free process. My payment information is saved securely which speeds up any future purchases. I also like being able to pick from various ticket tiers like general admission or VIP and the whole checkout is very smooth.
Cons
I really dislike the extra service fees. They are not huge but it's always annoying to see them added to the ticket price at the end.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Abiola
Education Management, 101-500 employees
Less than a year
“Powerful & reliable!
Pros
My booking went through without a single issue and I received helpful reminders as the event got closer.
Cons
For a first-time user, I feel like the platform can seem a bit overwhelming and complex.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Edward
Computer Software, 1-10 employees
More than a year
“Premium and well-trusted service
Pros
It is a premium service and the brand is very well-known and trusted by people who attend events.
Cons
One thing to note is that we can't set different ticket prices for specific groups, such as creating a discount for members. The processing fees for each ticket are also a bit higher than we'd like.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Erin
Marketing and Advertising, 11-50 employees
More than a year
“it's easy but don't expect advanced features
Pros
This tool is very simple and easy to use. The website guides us step by step through everything. To join an event, you just click that you are going.
Cons
The website's design feels a bit dated and I haven't noticed many updates over the years. For event organizers, it seems like the main functions are just collecting 'I'm going' replies and keeping everyone's information in one place. In fact, I often find that organizers just end up contacting me directly instead of using the site's messaging
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
4
Functionality
8
Farren
Performing Arts, 11-50 employees
Less than a year
“support team lets it down
Pros
My favorite part has to be the website's clean design and the look of the buttons. It is a solid, reliable choice for smaller gatherings.
Cons
their support team is not very helpful.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
6
Functionality
9
Nicole
Writing and Editing, 1-10 employees
Less than 6 months
“Huge help for first-time organizers
Pros
Having such a thorough help section with tutorials made a huge difference for me. As someone creating free events for the first time, I could find solutions for almost any question and follow the steps without getting lost.
Cons
Setting up a virtual event that repeated on different days and times was a little tricky though I was also new to the whole process and my situation was fairly complex to begin with.
Rating Distribution
Ease of use
9
Value for money
4
Customer Support
2
Functionality
9
Sabina
Health, Wellness and Fitness, 500+ employees
More than a year
“Impressively simple
Pros
Finding my way around on Eventbrite is impressively simple and never confusing.
Cons
I have never had a single issue with it and have always been happy with the service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Accounting, 1-10 employees
More than a year
“Simplifies the entire event planning process
Pros
It really simplifies the entire event planning process making it seamless and stress-free. The interface is also user friendly and you can tailor a lot of things. Seeing who has registered and all their details is simple too, with everything presented in a clear and organized manner.
Cons
To be honest I do not have any complaints at all. It is a great platform that works perfectly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristie
Arts and Crafts, 1-10 employees
Less than a year
“brilliantly simple event setup
Pros
Putting together an event listing is a quick process. We can also manage everything from a browser on our computer or phone without being forced to install a separate app.
Cons
From my side as an organizer, I have not run into any problems setting up events. I cannot speak to the experience of buying or selling tickets since I have not done that myself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalie
Veterinary, 1-10 employees
Less than a year
“A smooth process for getting tickets
Pros
Ive never had a single problem getting tickets as the process always feels smooth. A feature I really love is being able to save my tickets straight to my Apple Wallet.
Cons
I genuinely cannot think of a single bad thing to say about my experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julius
Entertainment, 1-10 employees
Less than 6 months
“Useful hub!
Pros
Their listings are constantly refreshed with what's happening now. It is a site I find myself checking every single week.
Cons
There is absolutely nothing to dislike, finding your way around the site is way too easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Food & Beverages, 51-100 employees
More than a year
“great tool for finding things to do
Pros
It is a great tool for finding things to do and filling up a calendar that's looking a bit empty.
Cons
Outside vendors can sell tickets for a venue or restaurant and they are allowed to set their own pricing and commission rates which is not ideal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mohammed
Events Services, 1-10 employees
Free Trial
“Quick and easy for buying tickets
Pros
Buying a ticket is quick and easy. Your ticket is sent straight to your email and with the app, showing it when you arrive is very simple.
Cons
They take a percentage of every ticket sale as a service fee which adds up quickly for expensive events. Even though we can make the attendee pay this fee but the higher final cost can sometimes put people off from buying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Angie
Legal Services, 11-50 employees
More than a year
“Pretty handy and requires no tech skills
Pros
Eventbrite platform is pretty handy and does not require any tech skills to figure out.
Cons
Everything has worked perfectly for me so I do not have any problems with the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Reelika
Consumer Services, 1-10 employees
Less than a year
“Suggests your event to interested people!!
Pros
Using it is not an issue and I am a big fan of how it suggests your event to people who are likely to be interested.
Cons
I do not like that it costs money to host an event on this service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Building Materials, 51-100 employees
Less than a year
“my go-to for finding what i need
Pros
Finding what we need is simple and the whole experience was pretty awesome too.
Cons
The site can sometimes freeze up or run slowly when a lot of people are trying to sign up for a popular event at the same time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Marco
Mental Health Care, 1-10 employees
More than a year
“Perfect for discovering fun activities
Pros
This app is perfect for uncovering all kinds of fun and welcoming events no matter where we are. With its different filters, you can narrow things down to free activities or options that are great for kids and families. Browsing for things to do becomes a fun and easy activity itself.
Cons
Every now and then, you might come across a spammy listing or an event that does not really match what you are looking for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Tommy
Construction, 51-100 employees
Less than a year
“LOVED the experience!!
Pros
Signing up and joining a work event was very easy.
Cons
My experience has been completely positive. I have only used it for a few specific events but it's been great for those.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10