TicketSearch

TicketSearch is a cloud-based event ticketing and customer relationship management (CRM) platform that helps organizations create, sell, and scan tickets for their events. When an event organizer logs in to the software, they can draw 2D seating maps, set up time slots (e.g., 'Museum Entry: 10:00 AM'), and process payments through Stripe. The platform is designed for small to midsized theatres, performing arts centers, non-profits, charities, educational institutions, corporate organizations, and live music venues. 

Traditional theaters and arts centers do not just sell individual tickets; they package their entire yearly calendar into bundles. They must allow loyal patrons to reserve the exact same premium seat (e.g., Row G, Seat 12) across six completely different plays happening over nine months, while processing massive, upfront financial transactions. Instead of staff manually cross-referencing paper maps or separate spreadsheets for every play, TicketSearch links the 2D seating map directly to its subscription package tool. A customer can buy a 'Season Pass' online, select their favorite seat once, and the software automatically locks that identical seat for them across every single scheduled performance date in the system.

Museums Enforcing Capacity Limits Without Overcrowding The Door 

Physical places such as museums, historic houses, and galleries have legal limits and safety regulations that forbid them from hosting more visitors than their safety standards allow. For example, a museum that has a legal limit of 100 people cannot sell tickets to 500 individuals. To solve the issue, such organizations should divide the day into automated blocks (30 slots of 30 minutes) and close the sale for the next one as soon as it reaches the capacity. Using the activity creation wizard within TicketSearch, the manager sets up the recurring rule for hours and slots. At the same time, an online customer portal allows for dynamic updates that take effect immediately. So, when the 11 AM sale reaches 50 (the maximum allowed value), the website disables the option to choose this hour and blocks users from buying tickets until the next slot (11:30 AM and 12 PM). In this way, the front desk is not overwhelmed with visitors. 

Schools Capping Guest Tickets Per Student For Graduations 

Organizations that provide educational services usually have events where tickets are distributed to limit the number of visitors and identify those present. They usually do not seek to make a profit from the sales. A graduation ceremony usually has a feature that allows limiting the number of tickets per student. So, each graduate has a specific amount of seats for their guests. To prevent abuse, TicketSearch helps set up system access so that tickets could only be purchased via the personal account of the student or email. In the case of athletic events, such as football matches, the school administration could set a lower price for students while providing general admission tickets for adults and family members. In this case, all student tickets should have a particular code that checks out their validity at the entrance. 

Large Venues Preventing Duplicate Ticket Fraud At Multiple Gates

At a large-scale event, such as a music or film festival, or football matches, thousands of individuals crowd the entrance to gain access to the venue. People with paper tickets have their tickets torn, and those who bought digital passes have their phones broken. Besides, dishonest visitors try to use one barcode image to get inside with friends, even though they only buy tickets for one person. In such cases, the security guards or ticket checkers could use the free TicketSearch scanning application. The program is designed to operate in real-time, and its multiple instances run on different devices at entrances. As such, scanning a code on one device will affect all other instances and block the barcode image from being used again. 

Is TicketSearch Right For You?

TicketSearch is right for you if you run a theater, sports team, or non-profit that needs a branded 'white-label' system to sell reserved seating, manage recurring memberships, and track lifetime donor data. It may be less suitable for one-time events, such as small private parties, neighborhood fundraisers, or business workshops. 

The software integrates with Level 1 PCI-Compliant payment gateways (like Stripe or Square) and uses SSL/TLS encryption for all checkout traffic. The platform itself does not store raw credit card numbers or CVV codes on its own servers. That means when a buyer enters their credit card information on the venue's website, their data is instantly encrypted and sent directly to the bank. Because the venue and TicketSearch never hold the actual card numbers, a hacker breaching the venue database cannot steal the buyer's credit card details. 

Still not sure if TicketSearch is the right choice for you? Contact us at (661) 384-7070, and our team will help you decide based on your requirements.