Fracttal One

Fracttal One Reviews

Total 153 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

22%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PVBE
Pamela Vitoria Barbosa Elias

Farming, 51-100 employees

Less than a year

5.0

“tasks run themselves”

Pros

Setting up a Task Plan proves extremely useful, notably because the system can autonomously issue Work Orders from unfinished tasks.

Cons

Glitch I've come across where dates on certain active Work Orders shift backward. A daily Work Order, for example, is meant to advance to the next calendar day but it keeps resetting to previous dates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EHG
EDUARDO HENRIQUE GONCALVES

Logistics and Supply Chain, 101-500 employees

Less than 6 months

5.0

“An awesome experience overall”

Pros

Operating this system feels easygoing and logical and that contrast with previous maintenance software I've used is substantial.

Cons

It would be even better with more specific tools aimed at maintenance overall, along with a wider variety of impactful graphs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Investment Management, 11-50 employees

Less than 6 months

5.0

“Winning with this”

Pros

Working within the platform feels logical and unforced, streamlining the administration of assets and work orders while maintaining strong visibility into maintenance trails.

Cons

A few reports could offer more customization and the initial learning curve is a bit steep.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

VTS
Vinicios Trindade Souza

Civil Engineering, 51-100 employees

Less than 6 months

5.0

“crystal clear costs”

Pros

The platform makes data visualization very easy and it helps me quickly spot exactly where a problem is happening. I can also track my employee travel costs along with inventory expenses which gives me a much clearer view of operations.

Cons

Excel-based data upload functionality would take this to another level, it would speed up and simplify the process of importing personnel, labor details and other records. So I think that is something that could be added.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

RJ
Ricardo Januario

Program Development, 51-100 employees

Free Trial

5.0

“Quick and empowering”

Pros

Adapting to the application's installation and configuration came easily. Following some initial practice, we were comfortable using it solo and didn't lean on anyone else for assistance.

Cons

Small downside is that images with a white background are a bit hard to watch on YouTube. They look somewhat washed out and can become tiring on the eyes but aside from that, everything worked flawlessly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

DS
Douglas Souza

Food Production, 500+ employees

Less than 6 months

5.0

“data is easy to follow”

Pros

Fracttal excels at structuring its interface to keep reporting tasks easy while transforming raw data into something significantly more readable.

Cons

Truly, I can't find any faults especially given that, as I said before, the system maintains a very high level of information transparency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

LS
Leandro Sant'Ana

Food & Beverages, 500+ employees

Less than 6 months

4.0

“Off to a great start!”

Pros

Training has delivered significant value and the Gate Gourmet branch is still becoming familiar with this new tool. We're advancing consistently on a daily basis.

Cons

I still need more time using the software to evaluate it properly. The applications are still being developed at the unit.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

EPDC
Emerson Prates de Carvalho

Food & Beverages, 500+ employees

Less than 6 months

3.0

“Works most of the time”

Pros

Keeping preventive maintenance scheduled and notifying the employees responsible for the task about the planned times is very useful.

Cons

Greater transparency into the latest corrective or preventive work carried out on each machine would be a major help, as it would simplify service visits for technicians.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

3

Functionality

7

AO
Ana Ortega

Higher Education, 101-500 employees

Less than 6 months

5.0

“Perfect for the team”

Pros

Being able to schedule requests and work orders day by day for the department has been really helpful and Fracttal is very clear-cut to understand.

Cons

Editing isn't allowed after an item is completed. That said, I fully appreciate that these are audit-sensitive records so confirming all information ahead of time is the right call.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CN
Caio Nilander

Consumer Goods, 101-500 employees

Less than 6 months

3.0

“Strong storage”

Pros

One thing Fracttal does really well is the amount of information it can store. It works as an excellent database and lets you pull up whatever maintenance data you need.

Cons

The weak point is the way information is displayed. Even though Fracttal stores a lot of data, I still can't see all the details I need directly within the platform.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

5

A
Anonymous

Mechanical or Industrial Engineering, 51-100 employees

Free Trial

4.0

“HR to finance integration is amazing”

Pros

Working with this software is notably simple and having such a broad array of indicators at your disposal is a clear benefit. The HR-to-finance integration is also exceptionally well executed.

Cons

Free or demo version of Fracttal One has notable boundaries. Unfortunately, there are still companies that won't allocate funds to maintenance and that reality keeps putting the PCM in a tougher spot.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

HG
Henrique Galati

Food & Beverages, 500+ employees

Less than 6 months

3.0

“there is room to grow”

Pros

Gate Gourmet division is still in the early stages of working with the educational materials and we continue to move forward step by step.

Cons

We still need more time to evaluate the application properly. Right now, we're still adapting to the software and learning how to use it.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

5

RAMDC
Renimar Antonio Marcelino de Camargo

Textiles, 101-500 employees

Less than 6 months

5.0

“a powerful fit”

Pros

This is a tough platform for collecting maintenance data, with exactly the kind of features needed to support daily operations.

Cons

To be completely honest, I have zero complaints about Fracttal One, as it has consistently performed to the level I originally hoped for.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Information Technology and Services, 51-100 employees

Free Trial

4.0

“good design, great help”

Pros

At a glance, the interface presents a refined and visually appealing appearance yet stays nimble and easy to handle. The support and helpdesk portal also stands out, it's laid out effectively which simplifies the process of getting help.

Cons

No isolated login for training or trial runs which limits the ability to test menus and learn the product thoroughly beforehand. Having that capability would be essential for safe, informed use in live operations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

BLC
Brian Lukas Carvalho

Food & Beverages, 500+ employees

Less than 6 months

5.0

“Keeps us structured”

Pros

A big plus is the variety of resources available which does an excellent job of keeping maintenance administration well organized.

Cons

Creating a preventive Work Order felt a bit more complicated than expected since it involves a larger number of steps though I believe that will get better with practice.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MPDS
MARCIO PEDRO DA SILVA

Furniture, 101-500 employees

Free Trial

5.0

“beginner friendly and well explained”

Pros

Everything in the content was explained really well and the way the platform works makes interaction simple which is especially important for beginners. Being able to add the PAI and its subsystems is also an excellent feature.

Cons

Restriction worth noting is that a single account can't maintain active sessions across two devices at once, for example, a smartphone and a desktop.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PL
Paulo Lopes

Computer Software, 51-100 employees

Free Trial

4.0

“Automations are useful”

Pros

Configurable options stand out as a key strength, with direct spreadsheet importing and the flexibility to build automated processes.

Cons

I didn't run into any major downside. If anything, adding the ability to place orders with third parties could make the platform feel even more autonomous.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

JPGDP
Jose Paulo Gomes de Paiva

Oil & Energy, 500+ employees

Less than a year

5.0

“Fracttal met our maintenance needs”

Pros

Compared with other tools I've worked with, this software gives me far more room to handle different requirements. I also like that it continues to evolve instead of staying limited to the same set of features.

Cons

Falls short in one area since preventive maintenance tasks are not generated based only on equipment usage and that is something my company requires.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

EC
Evanderson Carvalho

Plastics, 101-500 employees

More than a year

5.0

“support team actually guides you!”

Pros

Becoming a user and learning the platform has been fairly easy especially with the support resources available. I've found the YouTube tutorials helpful for picking up new skills and the support team has been there when I've needed clarification.

Cons

Cannot think of any complaints. It supports my day-to-day activities well and the ongoing updates keep making the overall user experience better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FCV
Fernando Castilho Valderrama

Farming, 101-500 employees

Less than a year

5.0

“Good API documentation”

Pros

Maintenance management covers a broad set of features, while the performance reporting gives us a clear picture of equipment efficiency.

Cons

Nothing negative stood out during my use since the tool seems to include everything needed for maintenance management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10