Fracttal One Reviews
Total 153 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars74%
4
Stars22%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Farming, 51-100 employees
Less than a year
“tasks run themselves”
Pros
Setting up a Task Plan proves extremely useful, notably because the system can autonomously issue Work Orders from unfinished tasks.
Cons
Glitch I've come across where dates on certain active Work Orders shift backward. A daily Work Order, for example, is meant to advance to the next calendar day but it keeps resetting to previous dates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Logistics and Supply Chain, 101-500 employees
Less than 6 months
“An awesome experience overall”
Pros
Operating this system feels easygoing and logical and that contrast with previous maintenance software I've used is substantial.
Cons
It would be even better with more specific tools aimed at maintenance overall, along with a wider variety of impactful graphs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Investment Management, 11-50 employees
Less than 6 months
“Winning with this”
Pros
Working within the platform feels logical and unforced, streamlining the administration of assets and work orders while maintaining strong visibility into maintenance trails.
Cons
A few reports could offer more customization and the initial learning curve is a bit steep.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Civil Engineering, 51-100 employees
Less than 6 months
“crystal clear costs”
Pros
The platform makes data visualization very easy and it helps me quickly spot exactly where a problem is happening. I can also track my employee travel costs along with inventory expenses which gives me a much clearer view of operations.
Cons
Excel-based data upload functionality would take this to another level, it would speed up and simplify the process of importing personnel, labor details and other records. So I think that is something that could be added.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Program Development, 51-100 employees
Free Trial
“Quick and empowering”
Pros
Adapting to the application's installation and configuration came easily. Following some initial practice, we were comfortable using it solo and didn't lean on anyone else for assistance.
Cons
Small downside is that images with a white background are a bit hard to watch on YouTube. They look somewhat washed out and can become tiring on the eyes but aside from that, everything worked flawlessly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Food Production, 500+ employees
Less than 6 months
“data is easy to follow”
Pros
Fracttal excels at structuring its interface to keep reporting tasks easy while transforming raw data into something significantly more readable.
Cons
Truly, I can't find any faults especially given that, as I said before, the system maintains a very high level of information transparency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Food & Beverages, 500+ employees
Less than 6 months
“Off to a great start!”
Pros
Training has delivered significant value and the Gate Gourmet branch is still becoming familiar with this new tool. We're advancing consistently on a daily basis.
Cons
I still need more time using the software to evaluate it properly. The applications are still being developed at the unit.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Food & Beverages, 500+ employees
Less than 6 months
“Works most of the time”
Pros
Keeping preventive maintenance scheduled and notifying the employees responsible for the task about the planned times is very useful.
Cons
Greater transparency into the latest corrective or preventive work carried out on each machine would be a major help, as it would simplify service visits for technicians.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
3
Functionality
7
Higher Education, 101-500 employees
Less than 6 months
“Perfect for the team”
Pros
Being able to schedule requests and work orders day by day for the department has been really helpful and Fracttal is very clear-cut to understand.
Cons
Editing isn't allowed after an item is completed. That said, I fully appreciate that these are audit-sensitive records so confirming all information ahead of time is the right call.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Consumer Goods, 101-500 employees
Less than 6 months
“Strong storage”
Pros
One thing Fracttal does really well is the amount of information it can store. It works as an excellent database and lets you pull up whatever maintenance data you need.
Cons
The weak point is the way information is displayed. Even though Fracttal stores a lot of data, I still can't see all the details I need directly within the platform.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
5
Mechanical or Industrial Engineering, 51-100 employees
Free Trial
“HR to finance integration is amazing”
Pros
Working with this software is notably simple and having such a broad array of indicators at your disposal is a clear benefit. The HR-to-finance integration is also exceptionally well executed.
Cons
Free or demo version of Fracttal One has notable boundaries. Unfortunately, there are still companies that won't allocate funds to maintenance and that reality keeps putting the PCM in a tougher spot.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Food & Beverages, 500+ employees
Less than 6 months
“there is room to grow”
Pros
Gate Gourmet division is still in the early stages of working with the educational materials and we continue to move forward step by step.
Cons
We still need more time to evaluate the application properly. Right now, we're still adapting to the software and learning how to use it.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
Textiles, 101-500 employees
Less than 6 months
“a powerful fit”
Pros
This is a tough platform for collecting maintenance data, with exactly the kind of features needed to support daily operations.
Cons
To be completely honest, I have zero complaints about Fracttal One, as it has consistently performed to the level I originally hoped for.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 51-100 employees
Free Trial
“good design, great help”
Pros
At a glance, the interface presents a refined and visually appealing appearance yet stays nimble and easy to handle. The support and helpdesk portal also stands out, it's laid out effectively which simplifies the process of getting help.
Cons
No isolated login for training or trial runs which limits the ability to test menus and learn the product thoroughly beforehand. Having that capability would be essential for safe, informed use in live operations.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Food & Beverages, 500+ employees
Less than 6 months
“Keeps us structured”
Pros
A big plus is the variety of resources available which does an excellent job of keeping maintenance administration well organized.
Cons
Creating a preventive Work Order felt a bit more complicated than expected since it involves a larger number of steps though I believe that will get better with practice.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Furniture, 101-500 employees
Free Trial
“beginner friendly and well explained”
Pros
Everything in the content was explained really well and the way the platform works makes interaction simple which is especially important for beginners. Being able to add the PAI and its subsystems is also an excellent feature.
Cons
Restriction worth noting is that a single account can't maintain active sessions across two devices at once, for example, a smartphone and a desktop.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
Free Trial
“Automations are useful”
Pros
Configurable options stand out as a key strength, with direct spreadsheet importing and the flexibility to build automated processes.
Cons
I didn't run into any major downside. If anything, adding the ability to place orders with third parties could make the platform feel even more autonomous.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Oil & Energy, 500+ employees
Less than a year
“Fracttal met our maintenance needs”
Pros
Compared with other tools I've worked with, this software gives me far more room to handle different requirements. I also like that it continues to evolve instead of staying limited to the same set of features.
Cons
Falls short in one area since preventive maintenance tasks are not generated based only on equipment usage and that is something my company requires.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Plastics, 101-500 employees
More than a year
“support team actually guides you!”
Pros
Becoming a user and learning the platform has been fairly easy especially with the support resources available. I've found the YouTube tutorials helpful for picking up new skills and the support team has been there when I've needed clarification.
Cons
Cannot think of any complaints. It supports my day-to-day activities well and the ongoing updates keep making the overall user experience better.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Farming, 101-500 employees
Less than a year
“Good API documentation”
Pros
Maintenance management covers a broad set of features, while the performance reporting gives us a clear picture of equipment efficiency.
Cons
Nothing negative stood out during my use since the tool seems to include everything needed for maintenance management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10