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Overview
House-on-the-Hill Software is an extensive ticketing tool that delivers AI‑assisted service and facilities management that automates asset workflows while boosting operational efficiency. While the platform’s form creation processes can be slightly complex for some users, it reduces manual tasks and improves incident resolution.
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Starting Price
$30.00
per user per month
House-on-the-Hill Software Specifications
- Reporting And Analytics Dashboards
- Visitor And Resource Booking
- Asset Lifecycle Management
- Maintenance Management
What Is House-on-the-Hill Software?
House-on-the-Hill Software is a cloud-based change management platform that offers comprehensive service desk, ‘IT’ service management, governance, risk, and facilities management tools that centralize incident, asset, and maintenance work. It provides automated ticketing, AI‑assisted responses, and self‑service options to reduce support load. The platform delivers structured compliance, risk tracking, and reporting to support audit requirements. It also provides a flexible configuration for teams to tailor workflows and dashboards. House-on-the-Hill Software enables visibility across services, enhancing operational efficiency and collaboration.
House-on-the-Hill Software Pricing
House-on-the-Hill Software pricing is estimated to be $30.00/user/month. This pricing is intended for general budgeting purposes, as actual costs can vary based on the number of users, selected feature tiers, and required integrations.
In addition to the base subscription costs, organizations should account for the following estimated expenses that are sourced from third-party websites:
- Implementation and onboarding costs: $1,000-$10,000
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
House-on-the-Hill Software Integrations
House-on-the-Hill Software integrates with a wide range of apps, including:
- Microsoft 365 mail
- Jira software
- Lansweeper
- Microsoft Endpoint Config Manager
- Microsoft Teams Phone
- Granicus Forms
Who Is House-on-the-Hill Software For?
House-on-the-Hill Software is suitable for the following sectors:
- Public sector
- Healthcare
- Education
- Charity and not‑for‑profit
Is House-on-the-Hill Software Right For You?
House-on-the-Hill Software is suitable for businesses aiming to centralize service management, streamline ‘IT’ operations, and optimize facilities workflows. It provides automated ticket routing, intelligent incident escalation, and AI‑driven suggestions to improve resolution times. The platform delivers consolidated views of service requests, asset status, and compliance metrics.
Still not sure if House-on-the-Hill Software is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
House-on-the-Hill Software Features
Automated Ticketing System
House-on-the-Hill Software supports logging, categorization and progression of incidents and requests. It enables incidents to be routed through predefined workflows with priority, ‘SLA’ and escalation rules applied automatically.
AI-Powered Assistance
The platform delivers built‑in AI capabilities that generate real‑time intelligent suggestions to support agents in responses. It enables AI‑powered ticket summarization and context‑aware recommendations that reduce manual effort and accelerate triage.
Incident And Asset Management
The software supports integrated incident management that centralizes all support tickets, service requests and incident resolution workflows. It provides visibility into asset lifecycle and service performance, enabling organizations to monitor operational status and trends.
Configuration And Change Management
The software enables organizations to manage and authorize changes using configurable workflows for emergency, normal, and standard change models. It supports paperless change authorization with email voting and automated stage progression based on approval outcomes.
Pros And Cons of House-on-the-Hill Software
Pros
Offers a self‑service portal and knowledge base capabilities
Supports AI‑driven service assistance and analytics
Centralizes incident, asset, and request tracking
Provides ‘GRC’ tools for compliance monitoring
Cons
Its desktop version may require some improvement
The platform’s report generation may require some improvement
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Frequently Asked Questions
Does House-on-the-Hill Software offer an API?
Yes, House-on-the-Hill Software does offer an API.
What language does House-on-the-Hill Software support?
House-on-the-Hill Software supports English language only.
Who are the typical users of House-on-the-Hill Software?
The typical users of House-on-the-Hill Software include sectors like public sector, healthcare, education, and charity and not‑for‑profit.
What other apps does House-on-the-Hill Software integrate with?
House-on-the-Hill Software integrates with a wide range of apps, including Microsoft 365 mail, Jira software, Lansweeper, Microsoft Endpoint Config Manager, Microsoft Teams Phone, and Granicus Forms.
What types of pricing plans does House-on-the-Hill Software offer?
The vendor offers customized pricing plans according to different business needs. Its pricing is estimated to be $30.00/user/month. This pricing is intended for general budgeting purposes, as actual costs can vary. Get a customized House-on-the-Hill Software cost breakdown for your business today.
What level of support does House-on-the-Hill Software offer?
House-on-the-Hill Software offers support through email, phone number, and form submission.
Does House-on-the-Hill Software have a mobile app?
No, House-on-the-Hill Software does not offer a mobile app.