Doni Clarke
Information Technology and Services, 51-100 employees
More than a year
“helps us make better use of every space”
Pros
Running our organisation's car parks has become far more efficient with this and it has saved me a huge amount of time and admin. After using it for the last few years, it has proved incredibly valuable by giving me full oversight and control of our parking spaces. Our staff have taken to the app very well because it's easy to use, letting them share assigned bays, book parking ahead of time and even open the gates in just a tap or two. Another big advantage is how it helps us make better use of every space. When staff parking isn't fully used, we can release those spots to the public and bring in extra income that helps cover lease costs. All in all, this software has noticeably improved the way we manage parking and given us a much more professional and efficient way to maximise our resources.
Cons
One challenge we had was that our spaces are located in a shared car park used by other businesses and nearby residents which led to regular issues with people parking where they shouldn't. After we raised this with their team, they supported us by putting an enforcement service in place. That service monitors our allocated spaces and issues warnings to anyone using them without permission. Since it was introduced, the number of problems and complaints has dropped significantly and I no longer have to spend hours dealing with those situations myself.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Hardi Mehta
Information Technology and Services, 51-100 employees
More than a year
“affordable with plenty of spots”
Pros
There are usually plenty of parking spots available around the places where I need to park which makes the service really convenient. It also seems to be one of the most affordable parking options compared to others. The car parks feel secure and the app is simple to navigate while also looking clean and visually appealing.
Cons
Using the service has been a very positive experience overall and I haven't run into any problems at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jay Janarthanan
Information Services, 101-500 employees
More than a year
“better parking for hybrid work”
Pros
Parking used to be one of the biggest frustrations for our team especially with more employees than available spaces. Before we switched to this, people would avoid coming into the office and we were stuck managing everything through an Excel spreadsheet. Now we're using our parking spaces much more efficiently, staff can plan ahead and book a spot in advance and overall employee satisfaction has improved. It has also made the shift to hybrid work much more manageable since people can reserve a park and come into the office whenever needed.
Cons
It would be helpful to have the option to choose between corporate and personal cards when paying for parking.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Nicola Turnbull
Computer Software, 101-500 employees
More than a year
“simple and does the job”
Pros
All its functions are simple to use and figure out. Plus it lets me handle everything I need without any hassle.
Cons
Haven't run into any problems.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Karol Wojciechowski
Information Technology and Services, 101-500 employees
More than a year
“reliable booking”
Pros
Parking instructions are clear and booking a space is easy. I also appreciate getting notifications when a spot becomes available. The map is simple to use, shows parking locations well and the pricing is clearly displayed. Getting signed in and started didnt take much time at all. I do not use the app that often but I never end up confused or forgetting how it works. It has been reliable and since it is also used through work, I feel comfortable trusting it outside of work too, including for storing credit card details.
Cons
I have one issue though I am not sure whether it comes from the app or how our setup is configured, is that booking for the next day only opens around 5 AM. That makes things difficult when parking spaces are limited at our site. Also and again this may not be entirely on Parkable's side, we often run into problems opening the gate for the Gladstone parking remotely through the app. It would help to have backup options or clearer instructions available for when that does not work.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Smita Agrawal
Information Technology and Services, 101-500 employees
More than a year
“Easy parking wherever you go”
Pros
Booking parking is quick and being able to check available spots right away takes away the stress of wondering whether you'll find a place when you arrive. There are also plenty of parking options available in most places which makes the app really dependable when getting around.
Cons
Every now and then someone ends up occupying a spot that was already booked so it would be helpful to have some kind of IoT based system that alerts users about another available space. It's rare but it does happen occasionally. It would also be better to remind users to pay as soon as their session ends instead of only forcing payment when they try to make another booking.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Scott Horwood
Information Technology and Services, 101-500 employees
Less than 6 months
“handy app features”
Pros
Using this app day to day has been really helpful. Booking both corporate and public parking is simple and the reminders when a space opens up are especially useful. It does a good job of making the most of available bays when people are away and I really appreciate that permanent spot holders can release their space for others when they're not using it. Features like opening the gate through the app are a nice bonus and the map makes it simple to find public parking nearby. Overall, it helps me secure a good parking spot on a regular basis.
Cons
It generally works the way it should. There are a few parts of the flow that could be refined a bit but nothing significant.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Cindy Cai
Computer Software, 51-100 employees
More than a year
“accurate citywide parking view”
Pros
Mobile app feels simple to navigate and I like that it makes parking available across the city, including side streets instead of only formal parking facilities. Being able to reserve a car park in advance is also a really useful feature.
Cons
One area that could be better is communication with other users when tandem parking is involved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dharmesh BP Achintya
Health, Wellness and Fitness, 101-500 employees
More than a year
“easy to check availability”
Pros
Checking parking availability before heading into the office has completely changed the experience for us at Homecare Medical. It saves a lot of time and cuts down on the usual frustration especially during the busiest parts of the day. The app is very user friendly and everything feels simple when navigating through it. it has made my daily commute much better and I really can't say enough good things about it. It's been a fantastic addition to our workplace.
Cons
Up to this point, I haven't run into any major problems. It's been working really well for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tracey Goldstine
Information Services, 51-100 employees
More than a year
“fantastic support”
Pros
From the start, the Parkable team was incredibly helpful and pleasant and they made the whole onboarding process feel effortless. Since I'm always busy, it was a huge help that they prepared all the communications for me and all I needed to do was send them out. Once the initial setup was done, everything continued to run smoothly. The team members with permanent car parks genuinely enjoy being able to share their spaces when they're out of the office and everyone else gets really excited when a spot opens up for them to use that day.
Cons
i don't have anything negative to say. Their team is always reachable and whenever even a small issue comes up, they respond quickly and sort it out. My only regret is not finding them sooner.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Rebecca Yu
Packaging and Containers, 500+ employees
More than a year
“shared office parking made simple”
Pros
Has been an excellent fit for managing our office parking. The interface is very user friendly and getting started was exceptionally simple. Their team has also been incredibly supportive throughout the process. I'd definitely recommend it to anyone looking for a reliable, innovative parking solution. I always have an allocated parking spot waiting for me at the office and if I'm not coming in, I can share it with my colleagues which is a concept I really love.
Cons
Does exactly what it promises, I don't have any negatives to mention.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Simran Mundi
Environmental Services, 101-500 employees
Less than a year
“flexible parking control”
Pros
It does more than just solve parking problems. It also gives employees the option to share parking spaces and manage their own spot with more control.
Cons
Haven't come across any problems at this point.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Graeme Martin
Telecommunications, 500+ employees
More than a year
“Effortless to use”
Pros
My experience so far with using this platform has been great. Everything is simple to navigate and it does exactly what I need without any hassle.
Cons
I honestly haven't run into any issues.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Emma Ault
Chemicals, 500+ employees
More than a year
“simple to view everything on my phone”
Pros
Using Parkable is quick and convenient and I really love having it right on my phone as an app.
Cons
Nothing comes to mind.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Monique Neems
Telecommunications, 500+ employees
More than a year
“Securing a sport is easy”
Pros
This software has really taken the difficulty out of my commute. The app is easy to use and being able to open the gate and secure a parking spot quickly makes the whole process much less stressful.
Cons
An issue came up when my booking was cancelled because I hadn't paid the day before which was my mistake. Still, it would be much more helpful to get a reminder in advance rather than only being notified when arriving on the day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Esther Ngaro
Financial Services, 101-500 employees
More than a year
“modern interface”
Pros
After recently using this software, I'd definitely rate it 5 stars overall. The biggest highlight for me was how user friendly it is. Everything feels so easy to use so it's possible to get started quickly without spending time reading through pages of instructions first. On top of that the design looks very polished, with a sleek and modern feel.
Cons
Don't really have anything negative to say about the product itself. If anything, the only issues come from our end users occasionally using it incorrectly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Malay Dighe
Telecommunications, 500+ employees
Less than a year
“parking made stress free”
Pros
Parking has been so much better with this program. It takes the hassle out of the whole process, whether I need a space at the office or public parking in the city. Having everything handled in one app is really convenient. The support team has also been excellent. They're friendly, responsive and quick to sort out any problems when they come up. Being able to check parking availability right from my phone feels like a real game changer. I'd definitely recommend this to anyone who wants an effortless parking experience.
Cons
I really haven't run into any major problems. The app performs very well overall. My only suggestion is around parking sessions not starting when a payment fails. It would be helpful if customers were given a bit of grace, maybe up to three failed payment attempts, before being removed from an allocated car park.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Zoe Potts
Industrial Automation, 500+ employees
Less than a year
“keeps everything fair”
Pros
Every day, I jump into the admin dashboard to check our parking spaces, bay assignments and overall occupancy and I genuinely enjoy using this app. It handles a lot of the work I'd normally need to manage myself which gives me more time to focus on higher priority projects. One feature that's been especially valuable is how the system tracks parking availability and automatically assigns spaces fairly to employees for the upcoming week. That has helped us make much better use of our parking and has opened access up to more staff. Previously, only employees with permanently allocated spaces could get into our parking area. As a result, spots often sat unused when someone was working from home, off sick or away on holiday. With this, those allocated users can now release their space through the app on days they don't need it which has made parking much more accessible and fair for everyone.
Cons
The admin dashboard does take a bit of time at first to learn and navigate but after using it a few times, it becomes pretty simple.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Brianna Pyritz
Retail, 51-100 employees
Less than a year
“Love this app!”
Pros
Been using this app for nearly a year and I genuinely have nothing but positive things to say. In the admin panel, I can check the status of every bay and see who it's assigned to in real time. From that one place, I'm able to share bays on behalf of allocated parkers, book visitor parking quickly and even open the gate without leaving my desk. Not having to manually assign people to parking spaces anymore has been a huge win and saves me hours of unnecessary work every day. On the user side, the real time notifications when a park becomes available are incredibly helpful and the advance booking confirmations make it much easier to plan my commute for the following week. Their team has also been fantastic. They are very supportive, quick to answer questions and always improving the platform with useful new features that make the experience better for both admins and parkers. Our parking setup uses stacked bays which would be difficult to handle without a proper system in place. Parkable's tandem parking features let users connect with their parking buddy directly in the app so they can coordinate departure times and avoid getting blocked in. There are also times when some of our parking stackers need to be taken offline for maintenance and through the admin panel I can simply mark those bays as unavailable. That update is reflected to users immediately in real time so they can clearly see whether a space is available for them or not.
Cons
Love this software, I have absolutely no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Arianne Cristobal
Telecommunications, 500+ employees
More than a year
“Super convenient tool”
Pros
Using this app is simple and it adds a lot of convenience for me.
Cons
A limitation is that bookings can only be made a day ahead. It's also not very simple to find a direct link to customer support when help is needed. Another improvement would be the option to enter the size of the car so smaller spaces aren't assigned by mistake.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7