Parkable

Parkable Reviews

Total 41 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

10%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DC

Doni Clarke

Information Technology and Services, 51-100 employees

More than a year

5.0
March 2024

helps us make better use of every space

Pros

Running our organisation's car parks has become far more efficient with this and it has saved me a huge amount of time and admin. After using it for the last few years, it has proved incredibly valuable by giving me full oversight and control of our parking spaces. Our staff have taken to the app very well because it's easy to use, letting them share assigned bays, book parking ahead of time and even open the gates in just a tap or two. Another big advantage is how it helps us make better use of every space. When staff parking isn't fully used, we can release those spots to the public and bring in extra income that helps cover lease costs. All in all, this software has noticeably improved the way we manage parking and given us a much more professional and efficient way to maximise our resources.

Cons

One challenge we had was that our spaces are located in a shared car park used by other businesses and nearby residents which led to regular issues with people parking where they shouldn't. After we raised this with their team, they supported us by putting an enforcement service in place. That service monitors our allocated spaces and issues warnings to anyone using them without permission. Since it was introduced, the number of problems and complaints has dropped significantly and I no longer have to spend hours dealing with those situations myself.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

HM

Hardi Mehta

Information Technology and Services, 51-100 employees

More than a year

5.0
November 2023

affordable with plenty of spots

Pros

There are usually plenty of parking spots available around the places where I need to park which makes the service really convenient. It also seems to be one of the most affordable parking options compared to others. The car parks feel secure and the app is simple to navigate while also looking clean and visually appealing.

Cons

Using the service has been a very positive experience overall and I haven't run into any problems at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JJ

Jay Janarthanan

Information Services, 101-500 employees

More than a year

5.0
November 2023

better parking for hybrid work

Pros

Parking used to be one of the biggest frustrations for our team especially with more employees than available spaces. Before we switched to this, people would avoid coming into the office and we were stuck managing everything through an Excel spreadsheet. Now we're using our parking spaces much more efficiently, staff can plan ahead and book a spot in advance and overall employee satisfaction has improved. It has also made the shift to hybrid work much more manageable since people can reserve a park and come into the office whenever needed.

Cons

It would be helpful to have the option to choose between corporate and personal cards when paying for parking.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

NT

Nicola Turnbull

Computer Software, 101-500 employees

More than a year

5.0
November 2023

simple and does the job

Pros

All its functions are simple to use and figure out. Plus it lets me handle everything I need without any hassle.

Cons

Haven't run into any problems.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KW

Karol Wojciechowski

Information Technology and Services, 101-500 employees

More than a year

5.0
November 2023

reliable booking

Pros

Parking instructions are clear and booking a space is easy. I also appreciate getting notifications when a spot becomes available. The map is simple to use, shows parking locations well and the pricing is clearly displayed. Getting signed in and started didnt take much time at all. I do not use the app that often but I never end up confused or forgetting how it works. It has been reliable and since it is also used through work, I feel comfortable trusting it outside of work too, including for storing credit card details.

Cons

I have one issue though I am not sure whether it comes from the app or how our setup is configured, is that booking for the next day only opens around 5 AM. That makes things difficult when parking spaces are limited at our site. Also and again this may not be entirely on Parkable's side, we often run into problems opening the gate for the Gladstone parking remotely through the app. It would help to have backup options or clearer instructions available for when that does not work.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

SA

Smita Agrawal

Information Technology and Services, 101-500 employees

More than a year

5.0
November 2023

Easy parking wherever you go

Pros

Booking parking is quick and being able to check available spots right away takes away the stress of wondering whether you'll find a place when you arrive. There are also plenty of parking options available in most places which makes the app really dependable when getting around.

Cons

Every now and then someone ends up occupying a spot that was already booked so it would be helpful to have some kind of IoT based system that alerts users about another available space. It's rare but it does happen occasionally. It would also be better to remind users to pay as soon as their session ends instead of only forcing payment when they try to make another booking.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

SH

Scott Horwood

Information Technology and Services, 101-500 employees

Less than 6 months

4.0
November 2023

handy app features

Pros

Using this app day to day has been really helpful. Booking both corporate and public parking is simple and the reminders when a space opens up are especially useful. It does a good job of making the most of available bays when people are away and I really appreciate that permanent spot holders can release their space for others when they're not using it. Features like opening the gate through the app are a nice bonus and the map makes it simple to find public parking nearby. Overall, it helps me secure a good parking spot on a regular basis.

Cons

It generally works the way it should. There are a few parts of the flow that could be refined a bit but nothing significant.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

CC

Cindy Cai

Computer Software, 51-100 employees

More than a year

5.0
November 2023

accurate citywide parking view

Pros

Mobile app feels simple to navigate and I like that it makes parking available across the city, including side streets instead of only formal parking facilities. Being able to reserve a car park in advance is also a really useful feature.

Cons

One area that could be better is communication with other users when tandem parking is involved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DBA

Dharmesh BP Achintya

Health, Wellness and Fitness, 101-500 employees

More than a year

5.0
November 2023

easy to check availability

Pros

Checking parking availability before heading into the office has completely changed the experience for us at Homecare Medical. It saves a lot of time and cuts down on the usual frustration especially during the busiest parts of the day. The app is very user friendly and everything feels simple when navigating through it. it has made my daily commute much better and I really can't say enough good things about it. It's been a fantastic addition to our workplace.

Cons

Up to this point, I haven't run into any major problems. It's been working really well for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TG

Tracey Goldstine

Information Services, 51-100 employees

More than a year

5.0
November 2023

fantastic support

Pros

From the start, the Parkable team was incredibly helpful and pleasant and they made the whole onboarding process feel effortless. Since I'm always busy, it was a huge help that they prepared all the communications for me and all I needed to do was send them out. Once the initial setup was done, everything continued to run smoothly. The team members with permanent car parks genuinely enjoy being able to share their spaces when they're out of the office and everyone else gets really excited when a spot opens up for them to use that day.

Cons

i don't have anything negative to say. Their team is always reachable and whenever even a small issue comes up, they respond quickly and sort it out. My only regret is not finding them sooner.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

RY

Rebecca Yu

Packaging and Containers, 500+ employees

More than a year

5.0
November 2023

shared office parking made simple

Pros

Has been an excellent fit for managing our office parking. The interface is very user friendly and getting started was exceptionally simple. Their team has also been incredibly supportive throughout the process. I'd definitely recommend it to anyone looking for a reliable, innovative parking solution. I always have an allocated parking spot waiting for me at the office and if I'm not coming in, I can share it with my colleagues which is a concept I really love.

Cons

Does exactly what it promises, I don't have any negatives to mention.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SM

Simran Mundi

Environmental Services, 101-500 employees

Less than a year

5.0
November 2023

flexible parking control

Pros

It does more than just solve parking problems. It also gives employees the option to share parking spaces and manage their own spot with more control.

Cons

Haven't come across any problems at this point.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

GM

Graeme Martin

Telecommunications, 500+ employees

More than a year

4.0
September 2023

Effortless to use

Pros

My experience so far with using this platform has been great. Everything is simple to navigate and it does exactly what I need without any hassle.

Cons

I honestly haven't run into any issues.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

EA

Emma Ault

Chemicals, 500+ employees

More than a year

5.0
August 2023

simple to view everything on my phone

Pros

Using Parkable is quick and convenient and I really love having it right on my phone as an app.

Cons

Nothing comes to mind.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MN

Monique Neems

Telecommunications, 500+ employees

More than a year

5.0
July 2023

Securing a sport is easy

Pros

This software has really taken the difficulty out of my commute. The app is easy to use and being able to open the gate and secure a parking spot quickly makes the whole process much less stressful.

Cons

An issue came up when my booking was cancelled because I hadn't paid the day before which was my mistake. Still, it would be much more helpful to get a reminder in advance rather than only being notified when arriving on the day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

EN

Esther Ngaro

Financial Services, 101-500 employees

More than a year

5.0
June 2023

modern interface

Pros

After recently using this software, I'd definitely rate it 5 stars overall. The biggest highlight for me was how user friendly it is. Everything feels so easy to use so it's possible to get started quickly without spending time reading through pages of instructions first. On top of that the design looks very polished, with a sleek and modern feel.

Cons

Don't really have anything negative to say about the product itself. If anything, the only issues come from our end users occasionally using it incorrectly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MD

Malay Dighe

Telecommunications, 500+ employees

Less than a year

4.0
June 2023

parking made stress free

Pros

Parking has been so much better with this program. It takes the hassle out of the whole process, whether I need a space at the office or public parking in the city. Having everything handled in one app is really convenient. The support team has also been excellent. They're friendly, responsive and quick to sort out any problems when they come up. Being able to check parking availability right from my phone feels like a real game changer. I'd definitely recommend this to anyone who wants an effortless parking experience.

Cons

I really haven't run into any major problems. The app performs very well overall. My only suggestion is around parking sessions not starting when a payment fails. It would be helpful if customers were given a bit of grace, maybe up to three failed payment attempts, before being removed from an allocated car park.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

ZP

Zoe Potts

Industrial Automation, 500+ employees

Less than a year

5.0
June 2023

keeps everything fair

Pros

Every day, I jump into the admin dashboard to check our parking spaces, bay assignments and overall occupancy and I genuinely enjoy using this app. It handles a lot of the work I'd normally need to manage myself which gives me more time to focus on higher priority projects. One feature that's been especially valuable is how the system tracks parking availability and automatically assigns spaces fairly to employees for the upcoming week. That has helped us make much better use of our parking and has opened access up to more staff. Previously, only employees with permanently allocated spaces could get into our parking area. As a result, spots often sat unused when someone was working from home, off sick or away on holiday. With this, those allocated users can now release their space through the app on days they don't need it which has made parking much more accessible and fair for everyone.

Cons

The admin dashboard does take a bit of time at first to learn and navigate but after using it a few times, it becomes pretty simple.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

BP

Brianna Pyritz

Retail, 51-100 employees

Less than a year

5.0
June 2023

Love this app!

Pros

Been using this app for nearly a year and I genuinely have nothing but positive things to say. In the admin panel, I can check the status of every bay and see who it's assigned to in real time. From that one place, I'm able to share bays on behalf of allocated parkers, book visitor parking quickly and even open the gate without leaving my desk. Not having to manually assign people to parking spaces anymore has been a huge win and saves me hours of unnecessary work every day. On the user side, the real time notifications when a park becomes available are incredibly helpful and the advance booking confirmations make it much easier to plan my commute for the following week. Their team has also been fantastic. They are very supportive, quick to answer questions and always improving the platform with useful new features that make the experience better for both admins and parkers. Our parking setup uses stacked bays which would be difficult to handle without a proper system in place. Parkable's tandem parking features let users connect with their parking buddy directly in the app so they can coordinate departure times and avoid getting blocked in. There are also times when some of our parking stackers need to be taken offline for maintenance and through the admin panel I can simply mark those bays as unavailable. That update is reflected to users immediately in real time so they can clearly see whether a space is available for them or not.

Cons

Love this software, I have absolutely no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AC

Arianne Cristobal

Telecommunications, 500+ employees

More than a year

4.0
May 2023

Super convenient tool

Pros

Using this app is simple and it adds a lot of convenience for me.

Cons

A limitation is that bookings can only be made a day ahead. It's also not very simple to find a direct link to customer support when help is needed. Another improvement would be the option to enter the size of the car so smaller spaces aren't assigned by mistake.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7