Last Updated
Overview
VBO Tickets helps event organizers manage ticket sales, memberships, and box office operations through integrated customer management and reporting tools. While volunteer management capabilities may not suit highly complex staffing needs, its mobile ticketing supports smooth event execution. Overall, it suits performing arts venues and mid-sized event teams.
VBO Tickets Specifications
- Reporting And Analytics Dashboards
- Mobile Accessibility
- Incident/Event Tracking
- Space Management And Planning
What Is VBO Tickets?
VBO Tickets is a cloud-based event ticketing software platform designed for performing arts theaters, colleges and universities, museums, festivals, and other event-driven organizations. It provides ticketing, Customer Relationship Management (CRM) and reporting, point of sale, subscriptions, marketing, and fundraising tools within one system. The platform supports white-label ticketing, mobile-ready functionality, and integrated communication tools. VBO Tickets helps organizations manage events, track sales data, and coordinate patron engagement through a centralized solution.
How Much Does VBO Tickets Cost?
VBO Tickets price is structured using flexible models tailored to organizational needs and is based on a transaction‑fee or platform fee structure. The vendor offers the following VBO Tickets price plans:
- Flat‑Fee Model
- Per‑Ticket Pricing
- Hybrid Model
Industry pricing benchmarks for event ticketing platforms show typical per‑ticket fees ranging from around $0.50 – $5.00 depending on platform and volume.
Estimated additional costs for implementation and deployment with VBO Tickets based on comparable event software industry data:
- Implementation And Onboarding: $3,000 – $15,000, event software setup and configuration
- Data Migration And Subscription Transfers: $2,500 – $10,000, migrating historical event and attendee data
- Role‑Based Staff Training: $1,000 – $5,000, training box office, marketing, and operations teams
- Payment Gateway And Compliance Setup: $800 – $3,500, payment integration and compliance configuration
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
VBO Tickets Integrations
The platform integrates with several third-party applications and systems, such as:
- Constant Contact software
- Mailchimp software
- Google Analytics
- QuickBooks
- Stripe
Who Is VBO Tickets For?
VBO Tickets is ideal for organizations and event organizers across a variety of sectors, helping them manage ticketing, CRM, and event operations efficiently. The software serves industries such as:
- Performing arts theatres
- Colleges and universities
- Museums
- Tours and attractions
- Sporting events
Is VBO Tickets Right For You?
VBO Tickets may be the right solution for organizations seeking a secure, feature-rich ticketing platform. Trusted by clients like SF Playhouse, Newfields, and Wisconsin Lutheran College, it offers advanced CRM, point-of-sale, and fundraising tools. Engineered with PCI-compliant architecture, Data Privacy Framework (DPF), and SSL security, VBO ensures safe transactions and data handling. Its flexible pricing and scalable functionality make it suitable for performing arts, museums, universities, and entertainment organizations.
Still doubtful if the VBO Tickets software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
VBO Tickets Features
Ticketing
VBO Tickets provides comprehensive ticketing solutions, enabling organizers to create events, manage general admission and reserved seating, and implement barcode or mobile ticket scanning. The software supports online, onsite, and print-at-home ticketing, giving users full control over sales, concessions, and box office management.
CRM And Reporting
The platform includes integrated CRM and reporting tools to centralize patron data, track audience engagement, and segment customers. Users can generate curated reports on sales trends, financials, and patron behavior, enabling data-driven decisions and improving marketing and communication strategies across events and organizational operations.
Point Of Sales
The software offers Point-Of-Sale (POS) functionality for box offices, concessions, and merchandise. Users can process transactions in real time, track sales per location or event, and reconcile settlements. This ensures accurate revenue management and simplifies operational workflows for staff managing multiple event touchpoints.
Subscriptions
VBO Tickets allows organizations to manage subscriptions and packages, including season-long ticket plans and preferred seating retention. The platform gives administrators flexibility to build custom packages, assign pricing tiers, and maintain subscriber data, supporting long-term audience engagement and revenue planning for recurring events.
Marketing
The platform features marketing tools that enable automated messaging workflows, audience segmentation, and promotional campaigns. Users can target patrons effectively, manage event communication, and monitor engagement metrics. These tools support informed decisions and enhance promotional strategies without requiring external marketing platforms.
Fundraising
VBO Tickets includes donation and fundraising management directly within the platform. Users can accept, track, and report donations, manage sponsorships, and integrate fundraising campaigns with ticketing events. This centralizes revenue streams and simplifies operational oversight for development teams and event organizers.
Pros And Cons of VBO Tickets
Pros
White-label website embedding
Comprehensive box office management
Built-in CRM and marketing tools
Cons
No built-in gamification tools
Limited room block management features
VBO Tickets Reviews
Total 25 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars84%
4
Stars16%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Julia Bailey
Arts and Crafts, 11-50 employees
Less than a year
“good choice for arts organizations”
Pros
Right from the start, this has been an outstanding match for our mid sized nonprofit arts organization. It lets us handle everything in one place, including classes, camps, workshops, ticketed and general admission performances, art sales and donor management and tracking. For an organization with a wide range of offerings, VBO Tickets is a cost effective solution and the website feels user friendly for both our patrons and our staff.
Cons
The only downsides for us are that it currently can't calculate and add sales tax to orders and it doesn't support payment method specific fees. We'd like the option to apply a percentage based credit card fee without having that cost affect every customer. That said, we've shared these requests with the support team and they've always been receptive to feedback and suggestions.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Kanishk Rajpal
Computer & Network Security, 51-100 employees
Less than a year
“time saving scheduling tools”
Pros
Automatic scheduling works really well and saves a lot of time and effort and the interface is very user friendly too.
Cons
There are times when the system lags during output which ends up forcing me to restart the app again from the beginning.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Eric Davidson
Performing Arts, 1-10 employees
Less than 6 months
“feature rich platform”
Pros
From the start, the sales, support and development teams have been very open, receptive to our pain points and fast to roll out fixes. They genuinely listen to client feedback and are willing to put in the effort to make the product function the way you'd expect. The platform covers just about everything we need and the core features that staff and patrons depend on are all included. We've also received very positive feedback from patrons about how user friendly it is.
Cons
Most of my complaints are really limited to the back end admin side. There are a few very minor UI quirks, like text and formatting inconsistencies, help tips that aren't always that useful and support documentation that could be improved since it leans too heavily on video instead of text. The event builder can take some experimenting to land on the right settings though that's partly because the platform offers a lot of customization. At times, options and settings aren't located where you'd naturally expect them, probably because features have been added over time. The admin interface also doesn't have a truly mobile friendly version, branding options are more limited than the white label messaging suggests and administrative users still can't log in through organization SSO even though that feature is mentioned in several places. On top of that the end user SSO integration has a few limitations as well.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Frequently Asked Questions
What language does VBO Tickets support?
The software supports English only.
What level of support does VBO Tickets offer?
The platform provides support via resources, phone, email, help center, and contact form.
Who are the typical users of VBO Tickets?
VBO Tickets features are used by organizations and event organizers across sectors such as performing arts theaters, colleges and universities, museums, tours and attractions, and sporting events.
Does VBO Tickets have a mobile app?
No, VBO Tickets does not offer a dedicated mobile app.
Does VBO Tickets offer an API?
Yes, VBO Tickets offers an API.
What other apps does VBO Tickets integrate with?
The platform integrates with several third-party applications and systems, including Constant Contact, Mailchimp, Google Analytics, QuickBooks, and Stripe.
What types of VBO Tickets price plans are available?
VBO Tickets offers flexible pricing through flat‑fee, per‑ticket, or hybrid models, with industry per‑ticket fees typically ranging from $0.50 to $5.00 depending on volume. Contact us to request a detailed VBO Tickets cost breakdown based on your organization's requirements.