Last Updated
Overview
Vitality centralizes smart building and energy data, offering real-time monitoring, automated energy management, and IoT device integration. While its advanced analytics may require familiarity with energy terminology, it effectively supports facility managers and building operators seeking streamlined operations and actionable insights across complex properties.
Vitality Specifications
- Reporting And Analytics Dashboards
- Compliance And Safety Management
- Helpdesk And Service Requests
- Energy Performance Analysis
What Is Vitality?
Vitality is a utility billing and energy management software designed for property managers and operators. The platform centralizes utility operations, combines meter and billing data, and offers pre-bill validation, ledger sync, and customizable dashboards. By providing end-to-end control over utility workflows, billing, and energy monitoring, it helps users optimize recovery, streamline operations, and make informed decisions in real time.
Vitality Pricing
The pricing of Vitality utility billing software starts at approximately $0.50/unit/month. This estimate can help with preliminary budgeting, though actual costs will vary based on the size of your property portfolio and specific needs.
In addition to the base subscription estimate, organizations should consider the following potential expenses:
- Implementation & Setup: $1,000–$10,000+, influenced by property portfolio complexity and integration scope
- Data Import & Configuration: $500–$5,000, depending on data volume and setup requirements
- Training & Onboarding: $1,000–$8,000, based on team size and depth of onboarding
- Custom Development or Add‑Ons: $2,000–$15,000+, depending on advanced features or integrations your organization requests
Disclaimer: The pricing is subject to change.
Vitality Integrations
The platform integrates with several third-party applications and systems, such as:
- Entrata
- Yardi
- ResMan
- Rent Manager
Who Is Vitality For?
Vitality is ideal for a wide range of industries and teams involved in utility and facility management, including:
- Property managers and operators
- Utility billing teams
- Portfolio owners and asset managers
- Strategy and finance teams
- Energy and sustainability leaders
Is Vitality Right For You?
Vitality is right for organizations seeking centralized utility operations and secure energy management. Trusted by The University of Utah, Crown Castle, and Turner Construction Company, it offers end-to-end control over billing, workflow, and energy data. The platform implements role-based security, data encryption, firewalls, and regular system backups to protect sensitive information, making it suitable for property managers, operators, and energy-conscious portfolio owners.
Still doubtful if Vitality software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Vitality Features
RUBS And Metered Billing
The software allows property managers to combine metered and RUBS billing to streamline utility operations. Users can assign costs accurately to each unit, manage allocations efficiently, and maintain transparent billing records, helping organizations optimize recovery while keeping resident charges precise and up to date.
Automated Bill Retrieval
The platform automates the collection of utility bills from multiple sources, reducing manual data entry and improving efficiency. Users can retrieve bills quickly, verify charges, and maintain consistent billing schedules, enabling more accurate tracking of utility expenses and faster processing of payments for properties of any size.
Recovery And Reports
The software provides tools for managing utility cost recovery and generating detailed reports. Users can track energy usage, allocate expenses, and produce customizable reports that give actionable insights into operations. This functionality helps organizations optimize revenue, identify anomalies, and support data-driven decision-making.
Convergent Billing
The platform supports convergent billing, allowing users to consolidate multiple billing streams into a single, unified invoice. This capability simplifies the management of utility charges, reduces administrative overhead, and provides a comprehensive view of all resident or tenant billing in one place, enhancing operational efficiency and accuracy.
Resident Portal
The software includes a resident portal where occupants can view utility usage, access bills, and make payments online. This feature improves transparency, enables self-service interactions, and reduces the administrative burden on property teams, creating a more convenient experience for both managers and residents.
Pros And Cons of Vitality
Pros
Centralizes multiple building and energy systems
Simplifies energy management and automation processes
Supports smart building and IoT device integration
Cons
May take time to connect all existing devices
Some users may prefer more pre-built dashboards, but customization is flexible
Vitality Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Randy R.
Wireless, 500+ employees
Less than a year
“solid integrations”
Pros
Getting it connected was a smooth process and they've also made updates that have helped us get more value out of the software.
Cons
A few features aren't very easy to use. The website is powerful and packed with functionality but it can still be hard to tell how to do certain tasks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Mark F.
Electrical/ Electronic Manufacturing, 11-50 employees
More than a year
“Helps us with planning out our day”
Pros
It's really useful as a quick reference whenever we're planning our day.
Cons
The only issue is that our gas day runs from 8 a.m. to 8 a.m. the next day but the system was configured for a standard 12 a.m. to 12 a.m. calendar day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin D.
Research, 500+ employees
More than a year
“easy to navigate”
Pros
After a bit of training on how the system works, it didn't take long to get comfortable with it and locate what I needed.
Cons
One thing that bothers me is that the apps page is the first screen that shows up. I'd rather have my own items appear first.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Frequently Asked Questions
What types of Vitality price plans are available?
The pricing of Vitality starts at around $0.50/unit/month, with additional potential costs for implementation ($1,000–$10,000+), data import ($500–$5,000), training ($1,000–$8,000), and custom add-ons ($2,000–$15,000+) depending on needs. Contact us to request a detailed Vitality cost breakdown based on your organization's requirements.
Does Vitality offer an API?
Yes, Vitality offers an API.
What other apps does Vitality integrate with?
The platform integrates with several third-party applications and systems, including Entrata, Yardi, ResMan, and Rent Manager.
Does Vitality have a mobile app?
No, Vitality does not offer a dedicated mobile app.
What language does Vitality support?
The software supports English only.
Who are the typical users of Vitality?
Vitality features are used by property managers and operators, utility billing teams, portfolio owners and asset managers, strategy and finance teams, and energy and sustainability leaders.
What level of support does Vitality offer?
The platform provides support via blogs, phone, email, and a contact form.