Last Updated
Overview
ResMan leads the multifamily and affordable housing sector with purpose-built solutions for owners, operators, and investors. Its scalable architecture and expanded suite, including budgeting, fraud detection, utilities management, and AI-powered leasing, drive efficiency. Though initial customization takes time, long-term gains and improved portfolio visibility offer significant strategic advantages.
ResMan Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
ResMan Features
Leasing Assistant AI Chatbot
ResMan’s AI-assisted chatbot combines automation, artificial intelligence, and live human interaction to accelerate leasing by giving prospective renters instant information access and the ability to schedule tours 24/7, enhancing responsiveness on the platform.
Customer Relationship Management (CRM)
The solution centers on prospects to boost engagement, streamline follow-ups, and improve lead conversion rates, helping fill vacancies faster, reduce marketing expenses, and elevate the prospect experience within the property management software environment.
Lead Management
The platform enables property teams to capture, organize, and engage leads individually or in bulk. Automated workflows using email and text efficiently guide prospects through application and leasing processes, enhancing communication and operational flow.
Resident Portal
ResMan offers a user-friendly online portal where residents can conveniently make payments, request maintenance, access documents, and communicate with onsite teams. It enhances resident satisfaction through simplified, centralized management tools.
Reporting
The software provides customizable, detailed reporting capabilities that deliver insights and visibility to staff, managers, and investors. Reports can be tailored and scheduled, enabling informed decision-making and performance tracking across properties.
Pros And Cons of ResMan
Pros
Offers time-saving features like bank reconciliation and custom reports
Easy to use with labeled tabs and help buttons
Strong reporting and data tools
Cons
Date/property filters reset across multiple tabs
Slow load times during some searches
ResMan Reviews
Total 21 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars90%
4
Stars10%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Breanna
Real Estate, 51-100 employees
More than a year
“Fantastic software”
Pros
Layout and flow of this software feel modern and super easy to use. There are lots of ways to find exactly what you're looking for.
Cons
The only con I have right now is the new layout. I preferred the previous one because it was more centralized and made navigating easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Taryn
Hospitality, 500+ employees
Less than a year
“Great property management”
Pros
ResMan is user-friendly and easy to pick up tool and I like how I can search for anything and get the info right away.
Cons
One thing I dislike the most is that ResMan often times out and I have to sign back in, especially frustrating when I am in the middle of importing info.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Patricia
Real Estate, 1-10 employees
More than a year
“Top-notch software”
Pros
Its features are easy to learn and the system works really well. That is great that it's not complicated at all.
Cons
Customer service could be better. They take too long to respond and sometimes go in circles without giving clear answers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
4
Functionality
10
Frequently Asked Questions
Who are the typical users of ResMan?
ResMan is built to support multifamily and affordable housing managers in streamlining operations and maximizing returns for investors.
What other apps does ResMan integrate with?
ResMan integrates with several third-party applications such as Zillow Rental Manager, Zumper, Rently, LeaseHawk, Property Gauge, and Nexus.
Does ResMan have a mobile app?
Yes, ResMan offers a mobile application called the ResMan Resident App, available for both Android and iOS devices.
Does ResMan offer an API?
Yes, ResMan offers API access.
What language does ResMan support?
ResMan supports English.
What types of pricing plans does ResMan offer?
The ResMan cost structure is organized into tiered levels, including Conventional Start, Scale, and Thrive, as well as Affordable Start, Scale, and Thrive. Optional marketing packages, upgrades, and add-ons are available to expand functionality. Request a custom quote tailored to your requirements.
What level of support does ResMan offer?
ResMan provides support through a downloadable quick start guide, a support ticket, a knowledge hub, email, and phone.