Total 104 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

25%

3

Stars

7%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VW

Virgil W.

Non-Profit Organization Management, 1-10 employees

5.0
October 2025

security we were looking for!

Pros

It's been very user-friendly for our older clients and it gives us the level of security we were looking for. Clients can book their appointments on their phones without any trouble which has been a big plus.

Cons

There really hasn't been anything we disliked about the software. The only issue I ran into was the payment process since it was handled as an international transaction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AWC

Angel W C.

Business Supplies and Equipment, 1-10 employees

5.0
June 2025

Simple for me and my clients

Pros

Running my barbershop with this system for over two years has been a really positive experience. It's very simple for both me and my clients to use and I honestly haven't run into any issues during that time.

Cons

The only things I'd want added are the ability to purchase two calendars and an option to block unwanted clients from booking online.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Denise

Dairy, 1-10 employees

5.0
June 2025

Helpful text reminders

Pros

Having text reminders built in is really helpful and I can set my working hours clearly in the system. Clients are able to book online and I still get a notification if a booking doesn't end up working for me.

Cons

It can be a bit glitchy at times especially when switching between the phone app and the computer version. The app is also a little more difficult to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SS

Simone S.

Hospital & Health Care, 1-10 employees

5.0
April 2025

keeps everything organized

Pros

all my scheduled meetings organized in one place has been a huge help. The app keeps everything well organized, sends notifications to my clients and includes all the details they need in a clear system. It's very convenient and I even use it on my website so people can book the right meetings directly.

Cons

pricing feels a bit high. It would be better if the cost could come down a little given the current economy. Even so, I still pay for it because it's genuinely useful and I really appreciate how it works like a personal assistant.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JS

Jamie S.

Automotive, 1-10 employees

5.0
April 2025

Quick setup

Pros

Getting started was really simple and I was able to set everything up and begin using it right away.

Cons

I don't appreciate that my customers are being targeted with ads.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML

Makeithia L.

Cosmetics, 1-10 employees

5.0
March 2025

easy to get the hang of

Pros

Found it easy to use and people pick up how to use it without much explanation.

Cons

There really isn't anything I dislike about this booking site.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Krystal

Cosmetics, 1-10 employees

4.0
March 2025

simple booking tool

Pros

Booking through it feels very simple for clients. The link is easy to access and my clients have no trouble navigating it at all.

Cons

It feels overpriced for a tool that offers such basic functionality.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

L

Lisa

Accounting, 1-10 employees

5.0
February 2025

Wonderful for my business

Pros

It has been fantastic for my business. It makes scheduling really simple for my clients and I can quickly share the booking link through Facebook, email or text. The client reminder feature is something I really appreciate too. Everything has been working very well so far.

Cons

I still haven't been using it for very long and my busiest season hasn't started yet so at this point I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AZ

Arthur Z.

Consumer Services, 1-10 employees

4.0
February 2025

User-friendly for staff and clients

Pros

Using it feels very easy and user friendly. It works well for both staff and clients without any confusion.

Cons

At times, the page has to be refreshed before new appointments show up, otherwise they don't appear right away.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MR

Maricela R.

Accounting, 1-10 employees

5.0
February 2025

Flexible scheduling

Pros

Being able to customize my schedule around the hours that work best for my business is something I really appreciate.

Cons

Something that's missing is the option to send reminders in Spanish for clients who don't speak English.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Carie

Apparel & Fashion, N/A employees

Free Trial

5.0
January 2025

Amazing customer support

Pros

Everything is super simple and the customer service is amazing. They've been really helpful whenever I needed assistance.

Cons

One thing I don't like is that all the barbers can see every customer's information. I'd prefer if it was more restricted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rafa

Arts and Crafts, N/A employees

More than a year

3.0
December 2024

Average tool!

Pros

This is the first app that reached out to me personally! It was a nice surprise.

Cons

This is the first app I've used that hasn't given me any rewards for loyalty. Kind of a letdown.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

T

Tom

Arts and Crafts, 1-10 employees

Less than 6 months

4.0
October 2024

Simple to use

Pros

It's so easy to use, the price is reasonable and the interface is very user friendly. Plus, it integrates well with other tools I use.

Cons

I can't set up different payment accounts for different staff or services to take deposits. It would be nice if that was an option.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T

Tim

Music, 1-10 employees

Less than a year

4.0
October 2024

Amazing software

Pros

Bookedin lets all my employees know what's happening on our calendar in real-time, no matter where they are.

Cons

I wish I could track payments by lesson even if they came from outside the Bookedin program. It would be great to have a feature like the attendance one, where I could mark if a lesson was paid or still needs to be collected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

K

Kalani

Education Management, N/A employees

Less than 6 months

5.0
September 2024

I'm so grateful

Pros

The convenience and ease of use are fantastic. I'm also impressed by the great value and customer service.

Cons

The app and website feel a bit different. Blocking out times can also take longer than I expected.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

J

Jack

Food & Beverages, 11-50 employees

Less than 6 months

4.0
August 2024

Ideal for simple tasks

Pros

It's really efficient to use. The interface is useful and simple, and setting it up wasn't confusing at all.

Cons

It could use a few more options. While it's easy to use, there are moments when it feels like it's missing some functionality.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

H

Hari

Professional Training & Coaching, N/A employees

More than a year

5.0
August 2024

Awesome booking tool

Pros

Booking driving lessons and tests has become so much simpler with Bookedin. It really helps me and my clients stay on top of things and stay organized.

Cons

Honestly, I can't think of anything I don't like. It has all the essentials I need.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 1-10 employees

Free Trial

5.0
August 2024

Best platform for business growth

Pros

In order to attract more customers, I had to upgrade my plan but it's definitely been worth it.

Cons

Bookedin is definitely the best for me. Once a customer books, I know they'll actually show up at my salon and that's such a huge relief.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B

Bruce

Real Estate, 1-10 employees

Less than 6 months

4.0
July 2024

Daily lot rentals made easy

Pros

It could work perfectly for what it's intended for but I couldn't find another service that worked as well for my needs, so I adapted Bookedin to fit. It's been working out!

Cons

I had a rough start because customer service didn't call me after I scheduled an appointment with them for setup. I was left struggling for weeks before I could figure things out on my own.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

10

L

Leesa

Luxury Goods & Jewelry, N/A employees

Less than 6 months

5.0
July 2024

My experience with Bookedin

Pros

I love that Bookedin is mobile-friendly, easy to use and really welcoming. It makes everything much easier.

Cons

There's honestly nothing I dislike about it. It's been great for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10