Bookedin Reviews

“Enjoyable experience”

Pros

Using this program has been a pleasure, especially when it comes to keeping up with client information and managing everything in one place.

Cons

I'd really love to see an option that lets clients select a 10-session package instead of having to book each appointment one at a time.

“Clients appreciate reminder texts”

Pros

It has been really simple and my clients really appreciate the reminder texts.

Cons

The part I really do not enjoy is the sign-in process. Every time I log in, it sends an email with a code to access the account. Even if I select the option not to ask again at this location, it still makes me do it every day. That is easily the most frustrating thing about this booking site.

“My robot secretary”

Pros

It has been incredibly easy to manage from day one. The scheduling is customizable and the automatic text reminders for clients are a huge help. Honestly, it feels like having a robot secretary handling things for me.

Cons

I genuinely can't point to anything negative. Every time there's an update something gets improved that I didn't even realize could be made better.

“Helpful private notes”

Pros

Keeping client details in one place has been really helpful, especially with private notes that only I can see. The booking process is fast and simple and getting everything set up was simple too.

Cons

reminders or confirmation messages do not always make it to the client.

“Huge timesaver”

Pros

Scheduling with this software has been a huge time-saver for both me and my clients. I can organize a full month of appointments and they're able to book from anywhere without all the back-and-forth phone calls and text messages. It's very user-friendly and simple to work with. The email notifications and alerts when clients book or confirm appointments are also really helpful.

Cons

One thing I'd love to have is a way to keep each client's appointment history saved in the system. I also wish the pricing worked better for NZD because being charged in USD definitely hits the bank account harder every month.

“always with me”

Pros

Everything about it feels simple to use and it keeps things organized while staying portable. Since it's always with me, I can rely on it whenever I need it.

Cons

I honestly don't have any complaints. I really love the system.

“Appreciate the flexibility”

Pros

I like how much flexibility the system gives me when it comes to setting operating hours, choosing appointment types and deciding which features patients are able to book.

Cons

It really needs a feature that lets patients click in and view all of their upcoming and past appointments in one place. Another frustration is that I can't disable the email notifications that get sent every time someone books, cancels or changes an appointment. I've been getting flooded with emails because of this and while that may be helpful for some businesses, it's irritating for mine and I wish there were a way to turn those notifications off.

“Smooth paypal and google sync”

Pros

It works really well with other business tools, especially PayPal and Google which makes everything much more connected and convenient.

Cons

Honestly, there's very little about the software that I dislike.

“Effective and efficient”

Pros

Its quite easy to operate. It's very efficient, saves us a huge amount of time and we really appreciate being able to set appointments in each client's time zone. Excellent product!

Cons

Nothing comes to mind. There isn't a single thing we dislike about it.

“Feature-packed product”

Pros

This tool has been great to use because it comes with a lot of useful features and feels very user friendly overall.

Cons

At times, the app can be a little glitchy but it has never been enough to create any real problems.

“Quick setup and simple workflow”

Pros

Its not hard to set it up and using it day to day has been very simple. The initial setup only took a few minutes and any changes I've needed along the way have been simple to make.

Cons

Every now and then, clients say they've canceled an appointment but it seems like there may be a glitch causing some confusion.

“Awesome for launching a business”

Pros

It's a really impressive website, especially if you're trying to get a business off the ground.

Cons

It doesn't let you create invoices and sometimes the card feature for customers doesn't work properly.

“Useful reminders”

Pros

Booking appointments is simple and the notifications and reminders work really well.

Cons

It would be better with a few more security level options and customer support should be more immediate.

“Clients love it”

Pros

It's easy to use and understand, clients really seem to enjoy it too.

Cons

I don't have any complaints because it's been excellent overall. The only thing missing is the ability to provide an approximate appointment time.

“Locked out and losing business”

Pros

Everything about it worked well for me at first and I was happy with the app right up until it froze. Since then, I haven't been able to log in for the past four weeks, even though all of my staff can still access it without any problem except me.

Cons

At this point, I still can't get into the system even after trying everything I can think of. I'm paying for it every month but can't view appointments or book clients at all. It's been incredibly stressful and is starting to affect my business financially.

“Too basic for my liking”

Pros

Honestly, nothing really comes to mind. It wasn't a terrible app but it felt pretty limited and didn't offer many features.

Cons

Trying to set up my availability on the schedule was frustrating because it felt overly complicated. On top of that, my clients weren't even receiving confirmations or anything like that.

“Easy to customize”

Pros

Getting started was quick and customizing it to fit my business was simple. It's been a really effective way to collect clients' contact information and linking it to my social media accounts was simple as well.

Cons

reminders only go out by email and not by text. Also, when I book clients in person, it would be much better if I could enter just a phone number instead of having to type in an email address every time.

“Text and email confirmations are a win”

Pros

Text and email confirmations have been a game changer for us.

Cons

A few key features still need some refinement, like not being able to book different services within the same time slot on an individual calendar. It would also help to schedule consultations alongside other services or mark an appointment as needing to be rescheduled. Right now, we have to rely on our limited number of calendars to make that work.

“Best scheduling software by far”

Pros

After trying just about every scheduling platform out there, this one stands out as the best in every way. It's simple to use, works extremely well and the client-facing interface looks polished and attractive. I honestly can't imagine running my hypnosis practice without it.

Cons

I genuinely don't have any complaints about it. Nothing comes to mind that I'd even suggest changing or improving.

“Accessible from any device”

Pros

Being able to manage appointments without physically being at the business is exactly why this software works so well for me. I can open it on my phone, iPad or any computer and handle whatever I need without interrupting the team while they're busy. The confirmation and reminder texts are another huge plus and they've really helped cut down on no-call and no-show appointments.

Cons

I'm very happy with this product and don't have any real complaints. If I could change one thing, I'd want the phone app's monthly appointment view to show more details, similar to what's available on the computer version.