Last Updated
Overview
e-automate is a robust field service management software and cloud-based ERP solution that enables businesses to streamline operations. While some users mention the e-automate API is not freely available for custom integrations, its comprehensive feature set and all-inclusive design give businesses a powerful tool to drive growth and profitability.
Overall Rating
Based on 7 users reviews
2.6
Rating Distribution
Positive
43%
Neutral
14%
Negative
43%
Starting Price
Custom
e-automate Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
What Is e-automate?
e-automate is a comprehensive cloud-based ERP and field service management software designed to help businesses of all sizes overcome fragmented systems. It unifies all operations into a single platform. This approach simplifies service call management and streamlines inventory tracking, allowing companies to boost efficiency and ultimately increase profitability across all operations.
e-automate Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
e-automate Integrations
Information about integrations is currently unspecified by the vendor.
Who Is e-automate For?
e-automate is ideal for a wide range of industries and sectors, including:
- Distribution
- Home and building supply
- Home building and land development
- Office furniture
- Office Technology
- Manufacturing
Is e-automate Right For You?
e-automate is an all-in-one field service management solution that helps businesses streamline workflows from dispatch to billing. It offers a single, cloud-based platform for all operations, which is essential for boosting productivity and scalability. The software has been recognized with a TrustRadius Buyer's Choice Award and two Stevie Awards in 2025 for customer service excellence. The platform's architecture provides robust data security and aids in compliance through centralized data management and automated processes.
Still not sure about e-automate? Contact our support team at (661) 384-7070 for further guidance.
e-automate Features
Contract Management
This feature automates critical contract and warranty processes. You can easily set up billing details and frequency, and the system provides alerts for upcoming contract expirations, preventing essential service needs from being overlooked. Profitability reports let you track margins for every device.
Inventory And Purchasing
Gain real-time information on what is in stock, where it is located, and when more items need to be purchased. Vendor integrations automate the purchase order process, helping businesses maintain a healthy cash flow. Technicians can also generate auto-transfer requests based on prior usage.
Accounting
e-automate helps accounting teams simplify complex processes. All departments operate within the same system, giving accounting access to accurate, real-time information and eliminating the need to manually reconcile data from disparate software. The solution handles most accounting functions exceptionally well.
Reporting
The software provides more than 75 out-of-the-box reports, giving users the tools to start reporting immediately. With reliable, real-time data and drill-down capabilities, you can gain the necessary insights to make impactful business decisions. This includes specialized contract profitability reports.
Pros And Cons of e-automate
Pros
Streamlines the whole process
Provides a single data source
Allows on-site invoicing
Cons
Limited API for custom integrations
Not very versatile for non-standard use
May be too complicated for small companies
e-automate Reviews
Total 7 reviews
2.6
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars43%
3
Stars14%
2
Stars0%
1
Stars43%
Share your experience
Mid Market, 51-100 employees
“Full featured Business Tool”
Pros
The range of management options available is great. I can handle inventory, invoicing and time tracking all in one place.
Cons
I feel like the interface could definitely use a visual upgrade as I feel like it's looking pretty outdated.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Small Business, 11-50 employees
“Great for Scheduling and Technician Routing.”
Pros
I can quickly check where each of my technicians is throughout the day which really helps with scheduling and coordination.
Cons
Pulling report data takes far too many steps as it's tedious and time consuming to click through so many menus just to get basic information.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Mid Market, 51-100 employees
“Works fine for Small Businesses”
Pros
E-automate covers everything I need from handling payroll and managing accounts payable/receivable to creating quotes, invoicing and tracking both finances and inventory all in one place.
Cons
The integration options are pretty limited and most of the time we need there team to help us set things up.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Frequently Asked Questions
What other apps does e-automate integrate with?
e-automate only integrates with Avalara and Naverisk.
What language does e-automate support?
e-automate is primarily available in English.
Does e-automate have a mobile app?
Yes, e-automate integrates with a native mobile app called MobileTech. It is available on iOS and Android devices.
What types of pricing plans does e-automate offer?
The e-automate price starts from $300. However, specific price plans are not available. Request a personalized e-automate pricing quote for your business.
Who are the typical users of e-automate?
e-automate is a field service management software for industries like distribution, home and building supply, home building and land development, office furniture, office technology, and manufacturing.
What level of support does e-automate offer?
e‑automate offers phone, email/helpdesk, knowledge base (customer support center), and training support.
Does e-automate offer an API?
No, e-automate does not offer an API.