Last Updated
Overview
EZ Service Manager empowers field service teams with job scheduling, automated billing, and real-time technician updates, helping businesses improve cash flow and productivity. While smaller firms may not use every capability, companies seeking to grow and professionalize operations will find it a practical, scalable solution that makes day-to-day work easier.
EZ Service Manager Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
EZ Service Manager Features
Service Job Scheduling
This feature provides precise control over dispatching and resource allocation, ensuring the right technician is assigned to the right job. It enhances operational efficiency by offering a clear, centralized view of all tasks, which maximizes field productivity and improves customer response times.
Automated Invoicing
This tool accelerates the billing cycle by instantly converting completed service jobs into professional invoices. By eliminating manual data entry and reducing human error, it helps businesses improve cash flow, secure profit margins, and ensure customers are billed accurately and promptly.
Asset Tracking And Management
The platform allows businesses to maintain a complete service history and performance record for every client asset. This capability is essential for managing preventative maintenance schedules, ensuring compliance with service agreements, and equipping technicians with vital historical data while on-site.
Planned Preventative Maintenance (PPM)
This functionality automates the scheduling of recurring service visits based on maintenance contracts. It enables businesses to transition from a reactive to a proactive service model, helping to prevent equipment failures, ensure compliance, and secure long-term, predictable revenue streams.
Pros And Cons of EZ Service Manager
Pros
Enables progress monitoring to stay on schedule
Supports both online and offline work
Sends job alerts for timely updates
Cons
Quotation writing feature can be cumbersome
Documents cannot be altered from the admin side once created
EZ Service Manager Reviews
Total 18 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars22%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Lee L.
Construction, 11-50 employees
“Peace of mind and flawless compliance”
Pros
Since we switched to EZ Management from our old software, we've seen so many benefits. Their Engineer App is easy to use and lets us record everything we need on site. Their cloud-based software is also really simple. It works great with�Xero.com�and Stripe for taking payments. Best of all, we have peace of mind knowing our data is secure and constantly backed up on safe servers.
Cons
One of our main concerns before switching to EZ Management was if their software could produce the right reports for our inspectorate. We just had our audit and all the reports from EZ Management complied fully and gave us accurate figures at the touch of a button. We were also worried about customer support. Our old software company never answered the phone. we had to leave a message and wait up to 24 hours for a call back. EZ Management is a complete breath of fresh air! Their tech support is second to none. They always answer promptly and fix our problems in minutes, not days.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ashley H.
Facilities Services, 11-50 employees
“Beyond comprehensive”
Pros
customer service is extremely responsible. The developers go above and beyond and are always eager to help. It's so much more comprehensive than our old software system.
Cons
Moving over from our old software was a tough process but EZService Hub really goes above and beyond to make sure the migration is done as quickly as possible.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Dwane H.
Facilities Services, 11-50 employees
“easy system, powerful filters”
Pros
This is a very easy system to use. I can find all the information from our jobs easily and the multiple filter functions are really helpful.
Cons
Once documents are created in the system, you can't alter that docket from the admin side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What languages does EZ Service Manager support?
EZ Service Manager software is primarily available in English.
What types of pricing plans does EZ Service Manager offer?
The vendor offers multiple price plans, including: ezLITE (from €39/user/month), ezPRO (from €45/user/month), and a custom-priced Enterprise plan for larger teams. Get in touch for a tailored EZ Service Manager cost estimate.
Does EZ Service Manager offer a mobile app?
Yes, it offers a mobile app.
Does EZ Service Manager offer an API?
The vendor hasn’t provided details about API availability.
Who are the typical users of EZ Service Manager?
Typical users who benefit from EZ Service Manager features include businesses across various industries and sectors, such as Fire and Security, HVAC, Facilities Management, Electrical Maintenance, Property Maintenance, Plumbing & Boiler Maintenance, and Appliances Repair.
What level of support does EZ Service Manager offer?
The vendor provides customer support via phone, email, and ticket system.
What other apps does EZ Service Manager integrate with?
The software primarily integrates with leading accounting packages such as Xero, Sage (including Sage 50, 200, and Intacct), QuickBooks, and Big Red Cloud.