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Overview

FieldBoss provides specialized field service management, consolidating financial and field operations into a single platform for full visibility. Despite the complexity of initial data migration, its robust feature set and unparalleled customization capabilities empower growth. Overall, FieldBoss’s proven stability and vertical expertise make it a dependable choice for specialty contractors.

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Overall Rating

Based on 9 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

FieldBoss Specifications

Work Order Management

Scheduling & Dispatching

Mobile Access

Customer Management

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What Is FieldBoss?

FieldBoss is an end-to-end business management system built on the Microsoft Dynamics 365 cloud platform, explicitly designed for HVAC and elevator contractors. It manages the entire service lifecycle, from initial work order creation to final financial reporting. The platform’s key features include automated document generation and mobile functionality, empowering technicians to track service calls and maintenance checklists.

FieldBoss Pricing

The vendor offers the following four plans with custom FieldBoss pricing for each:

  • FB Essentials
  • FB Professional
  • FB Enterprise
  • FB Private Equity

Disclaimer: The pricing is subject to change.

FieldBoss Integrations

The system supports integration with several platforms, such as: 

Schedule a free FieldBoss demo to learn more about these integration capabilities.

Who Is FieldBoss For?

FieldBoss software is ideal for various industries and sectors, including: 

  • Real estate
  • Construction
  • Heating, ventilation, and air conditioning (HVAC)

Is FieldBoss Right For You?

If your elevator or HVAC contracting business seeks an enterprise-grade solution that eliminates data silos and provides vertical specialization, FieldBoss might be the definitive choice. Its integration with Microsoft Dynamics 365 Business Central ensures stability and longevity, making it a compelling solution for growing companies.

Still have queries about the FieldBoss software? Contact our customer support team at (661) 384-7070, who will address all your concerns to help you make the right decision.

FieldBoss Features

FieldBoss software automates the creation, delivery, and real-time tracking of field service invoices, ensuring optimal cash flow and precision. Built on Microsoft Dynamics 365, it supports flexible formatting and customizable templates for complex billing, including maintenance contracts and project invoicing options.

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The platform manages the entire work order lifecycle, streamlining processes from initial assignment through final billing. It increases the first-time fix rate by quickly matching jobs to qualified technicians, providing real-time visibility into costs and profitability, and enabling one-click conversion to invoices.

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This functionality simplifies time tracking and payroll. It ensures timely, accurate payments by integrating directly with Dynamics 365 Business Central, eliminating the need for manual data consolidation. The platform also offers mobile time entry and built-in payroll analytics for enhanced process efficiency.

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FieldBoss features intelligent scheduling features to optimize your field service operations and response times. The system uses AI for route planning, reducing travel costs while maintaining high customer service levels. It enables dispatchers to quickly match job requirements to the right technician and adapt schedules using the customizable visual schedule board.

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Efficiently manage every complex project from initiation to completion using comprehensive project management tools. It simplifies workflows by providing task management, document handling, and accurate billing options, such as milestone or progress billing.

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Pros And Cons of FieldBoss

Pros

  • Improves real-time communication

  • Offers limitless reporting options

  • Provides convenient mobile access

Cons

  • Hard to spot inaccurate data

  • Complex initial navigation

FieldBoss Reviews

Total 9 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

22%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

JH

Jeff H.

Facilities Services, 500+ employees

Less than a year

5.0
November 2023

Helpful team and smooth experience

Pros

Their team worked closely with us and was very helpful during a difficult launch period. The product itself delivers a smooth online experience and gives us a view into our data that was impossible with our old systems.

Cons

Very little negative to say. Like any new system launch we've had a few bumps but these are almost always because our users didn't follow the new procedures we set up.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AO

Andrew O.

Construction, 101-500 employees

Less than a year

5.0
November 2023

Thorough and all in one

Pros

I appreciate the platform because it's thorough, adaptable, user-friendly, connects well with other systems, boosts our productivity, has strong reporting, offers dependable help and can grow with us. It's our top pick for running our mobile workforce.

Cons

The cost might be a bit steep particularly for smaller companies or new ventures.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

AR

Alan R.

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0
October 2023

powerful framework

Pros

It's built on the powerful and constantly improving Microsoft Dynamics 365 framework which can be heavily tailored. The team listens to the real problems faced by service contractors and finds ways to enhance the product through frequent updates. Support always replies fast and gives precise, detailed answers to fix operational issues which are often due to missing user data or not following the correct process order.

Cons

I think there are a handful of small improvements I'd like, many of which stem from limitations set by Microsoft in their core system. The team is good at finding workarounds for these minor issues either through updates or quicker custom solutions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Frequently Asked Questions

No, FieldBoss does not offer an API.

Yes, FieldBoss has a mobile app available on Android and iOS devices.

The platform offers four packages, all offered with custom pricing: FB Essentials, FB Professional, FB Enterprise, and FB Private Equity. Get a flexible FieldBoss price quote today.

FieldBoss integrates with Microsoft Dynamics 365 and QuickBooks.

Typical users of FieldBoss include professionals working in HVAC, construction, and real estate industries.

FieldBoss provides form submission and phone support options.

FieldBoss supports the English language.

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