FieldPulse: Pricing, Demo & Features

Name: FieldPulse
Rating: 4.5 (11 reviews)

Last Updated Sep 25, 2026

Key Takeaways

Generated from the text of customer reviews

FieldPulse is a field service management (FSM) solution adopted by business owners, dispatchers, office staff, and field technicians. It serves HVAC, plumbing, electrical, construction, and other service contractors. Users frequently praise its responsive customer support and ease of use, while some report challenges with customization and more complex workflows. Recently, FieldPulse added ClearPath, a workflow management feature that lets businesses build automated job workflows based on how their teams operate.

Our Verdict

FieldPulse works best for growing field service businesses that need better coordination between office and field teams. Its pricing structure is more suitable for expanding teams than small businesses with limited budgets. We recommend FieldPulse for growing field service, equipment service and repair, and specialty service businesses seeking a centralized FSM platform.

Overall Rating

Based on 11 users reviews

4.5

All Reviews

Rating Distribution

Positive

91%

Neutral

Negative

Starting Price

Custom

Product Snapshot

FieldPulse brings everything you need to run your service business into one powerful platform. From CRM and scheduling to quoting, invoicing, and payment processing all accessible via desktop and mobile apps.

No two service businesses operate the same way and with FieldPulse, they don’t have to. Create fully customizable workflows tailored to your unique service types, from maintenance jobs to installations and custom projects.

Our dispatching and scheduling tools ensure your team is always in the right place at the right time. FieldPulse provides real-time visibility into job status, technician availability, and customer locations, enabling efficient resource allocation.

FieldPulse's customer management tools go beyond basic CRM. Centralize customer information, track service history, and maintain detailed notes, all while ensuring your customers feel valued and cared for.

FieldPulse Specifications

Work Order Management
Scheduling & Dispatching
Mobile Access
Customer Management
Inventory Management
Invoicing & Billing
GPS Tracking
Reporting & Analytics
Job Costing
Equipment Management

View All Specifications

What Is FieldPulse?

FieldPulse is a field service management software designed for growing service businesses. It connects office staff and field teams through one platform for managing daily operations. Businesses can schedule and dispatch technicians, create work orders, prepare estimates and invoices, and maintain customer records. Teams can also track inventory, manage projects, monitor job costs, and generate reports. FieldPulse supports customizable workflows and mobile access, helping teams coordinate field activities and manage jobs from initial booking through payment.

What Is FieldPulse Best For?

FieldPulse is best known for its Operator AI, a 24/7 AI dispatcher that handles after-hours, declined, and busy customer calls. It can also qualify leads, collect service details, and book jobs directly into the FieldPulse calendar. Operator AI also supports smart call routing to prioritize urgent requests. Technicians receive updates when new jobs are scheduled, reducing manual coordination for office teams.

How Much Does FieldPulse Cost?

FieldPulse pricing typically ranges from $65–$115/user/month, depending on the package, seat type, team size, and selected features. The software follows a custom, seat-based pricing model, so final costs vary based on business requirements.

Besides the base subscription, users should also consider the following potential estimated expenses:

Implementation And Onboarding: $500–$5,000+, based on team size and setup complexity
Integration Setup: $500–$2,500+/integration based on integration complexity
Additional Training: $300–$1,500+ based on team size and requirements
Data Migration: $500–$3,000+ based on data volume and complexity

Users have mixed views on FieldPulse pricing. Some consider the cost reasonable for the capabilities provided, while others find it expensive, particularly for smaller businesses. Overall, the pricing is taken positively in growing field service businesses that can make broader use of the platform.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

FieldPulse Integrations

FieldPulse integrates with different business applications and services, including:

How Does FieldPulse Work?

Here's how service businesses can use FieldPulse to manage daily field operations:

Log in to the platform and add customer details, service history, and job information
Schedule service appointments and assign jobs to available technicians
Dispatch technicians and track job progress across the team
Give technicians mobile access to customer and job details in the field
Create estimates, send them for approval, and convert approved estimates into invoices
Collect customer payments and keep payment details connected to completed jobs
Track work orders, projects, inventory, and technician activities from one system
Use reports, custom workflows, and integrations to manage and improve daily operations

Book a FieldPulse demo to see how it can support your service business.

Who Is FieldPulse For?

FieldPulse software is designed for field service businesses across industries, including:

HVAC companies
Plumbing businesses
Electrical contractors
Appliance repair businesses
Locksmiths
Fire and security businesses

FieldPulse Use Cases

We have compiled a list of scenarios, based on user feedback and our analysis of FieldPulse features and capabilities, where this platform is a good match for specific operational buyers:

HVAC Companies Coordinating Emergency And Scheduled Service Calls

Commercial HVAC companies can use FieldPulse to manage projects, technicians, and equipment across multiple locations. Teams can organize project details, asset records, custom forms, and workflows in one system. Managers can use GPS fleet tracking to monitor field activity and dashboards to review job profitability and technician performance. This helps teams maintain visibility across complex commercial operations.

Property Management Companies Handling Maintenance Across Multiple Properties

Property management companies can use FieldPulse to manage maintenance requests, technicians, and work orders across multiple properties. Teams can assign the nearest technician to urgent repairs and receive real-time job updates. They can also maintain service history, standardize repair pricing, and automate maintenance reminders. Managers can use reporting tools to track labor costs, work order status, and profitability by property or location.

Locksmith Companies Managing High-Volume Service Requests

Locksmith companies can use FieldPulse to manage urgent lockouts, rekeys, and other service requests. Teams can book incoming jobs, assign the nearest available locksmith, and send real-time updates to field staff. Customers can also request services online at any time and receive appointment reminders. This helps businesses respond faster, organize daily schedules, and reduce missed service opportunities.

Fire And Security Companies Managing Equipment-Heavy Installations

Fire and security companies can use FieldPulse to manage estimates and inventory for installation, repair, and inspection jobs. Teams can create detailed estimates on-site using custom pricing for equipment, materials, and services. They can also track alarms, cameras, sensors, and other stock across warehouses, vehicles, and job sites. Low-stock alerts and purchase orders help teams replenish essential equipment before it causes project delays.

Contractors Managing Multiple Projects And Crews

General contractors can use FieldPulse to coordinate multiple projects, crews, and schedules from one platform. Managers can assign tasks, track project timelines, and allocate labor and materials across active jobs. Teams can prepare estimates, manage invoices, and monitor project costs as work progresses. This helps contractors keep projects on schedule, control expenses, and reduce administrative work.

Is FieldPulse Right For You?

FieldPulse is an all-in-one platform that helps service businesses and contractors manage daily field operations. It brings scheduling and dispatching, job management, estimates and invoicing, payments, inventory, asset tracking, and customer management into one system. Its reporting tools and customizable workflows also help teams monitor operations and standardize job processes.

FieldPulse is trusted by businesses including Stewart Electrical Contracting, Premium Plumbing & Septic, Fair Comfort Solutions, and Top Notch Air. Its mobile access keeps office staff and field technicians connected, while project management, job costing, and customer communication tools help teams coordinate daily field service operations.

Still unsure whether FieldPulse software is a good choice? Call our expert staff at (661) 384-7070 for guidance.

FieldPulse Features

Scheduling And Dispatching

With FieldPulse, dispatchers can schedule appointments, assign jobs based on technician availability, and adjust schedules as priorities change. It also provides real-time updates that help field technicians stay informed about new assignments and schedule changes while keeping customers updated on appointment times.

See How It Works

Estimates And Invoicing

FieldPulse lets businesses track estimates, invoices, and payments from one place. Teams can monitor which estimates convert into jobs and see whether invoices are viewed, paid, or overdue. The platform also syncs invoices and payments with QuickBooks, helping teams keep financial records updated.

See How It Works

Dashboards And Reporting

FieldPulse provides customizable dashboards and reports for monitoring business operations in real-time. Managers can track technician performance, job profitability, revenue, job costs, and operational expenses. Teams can also customize reports around important business metrics, helping them identify performance trends and make informed operational decisions.

See How It Works

Pricebook

FieldPulse Pricebook lets businesses set standard prices for services, materials, and labor. Teams can use pre-set pricing to create detailed estimates without entering costs manually for each job. Prices can also be updated as costs change, helping keep estimates and invoices consistent across the business.

See How It Works

Inventory Management

FieldPulse helps businesses track inventory levels, material usage, and costs across job sites, warehouses, and vehicles. Teams can assign materials to specific jobs and receive alerts when stock runs low. Inventory forecasting also uses past usage to help teams plan future stock needs and avoid material shortages.

See How It Works

Asset And Equipment Management

FieldPulse helps businesses track customer and company-owned assets from one platform. Teams can maintain records of equipment condition, installations, warranties, and service history while linking assets to maintenance agreements. They can also generate reports showing equipment condition, previous service activity, and upcoming maintenance needs.

See How It Works

Pros And Cons of FieldPulse

A quick look at FieldPulse's strengths and weaknesses to
help you decide if it's the right fit

Pros

Scheduling and dispatching keep field teams organized
Estimates and invoicing simplify billing workflows
Real-time inventory tracking helps prevent material shortages
Custom workflows help create relevant job workflows across field teams
Responsive customer support helps resolve issues

Cons

Limited advanced features may restrict complex operational needs
Basic interface may feel limited for some users
Mobile app can slow down with larger job histories

FieldPulse Reviews

Insights from real users on FieldPulse’s features,
performance, and overall experience.

Total 11 reviews

4.5

All reviews are from verified customers

Rating Distribution

Stars

55%

Stars

36%

Stars

Share your experience

Shannon G.

Customer Service, 11-50 employees

5.0

December 2024

“HUGE thanks to Dane for the smooth switch!!”

Pros

The program was quite easy to pick up and I am overjoyed that we finally made the official transition. What really stands out is how simple it is to chat with support and get quick responses when I need help. Dane provided amazing assistance throughout the whole process and I can't thank him enough!

Cons

I have noticed some lag and buffering issues though I suspect it's because the system is still new and handling lots of simultaneous users.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Brody B.

Small Business, 11-50 employees

4.0

December 2024

“Proven highly helpful for us”

Pros

I love how this tool helps me stay super efficient and whenever I have questions the support team gets back to me fast. It keeps all my customer info organized which is perfect for handling warranty stuff. I can also add notes about each customer so we can give them better service on future calls.

Cons

The two main issues I have right now are pretty frustrating. First the offline functionality is really limited. I work in remote areas with no cell service and I cannot create invoices, estimates or even access the pricebook when I am at those locations. Second the search feature for items is way too picky like if you dont type the item name exactly as it was entered into the system, it won't find it and just prompts you to create a new one instead.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

K H.

Small Business, 11-50 employees

5.0

December 2024

“All in one tool for field services”

Pros

What I like most is having everything in one place. The GPS fleet tracking and onboard cameras make it easy to keep track of safe driving and stick to schedules. Our VOIP system keeps the team connected, so we never miss important calls or opportunities. Being able to email estimates, invoices, and service contracts directly from the app has really improved our sales process and cash flow management. The QuickBooks Desktop and Online integration works smoothly too. There are so many useful features, honestly too many to list. And on top of that, customer service has been great,

Cons

I wish there was a way to send one email to several customers simultaneously. Our corporate clients really depend on email chains for communication and this feature would help us serve them much better.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 11 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does FieldPulse have a mobile app?

Yes, FieldPulse offers mobile apps for both iOS and Android devices.

Does FieldPulse offer an API?

Yes, FieldPulse provides an API.

What language does FieldPulse support?

FieldPulse is primarily available in English.

What types of pricing plans does FieldPulse offer?

FieldPulse pricing is estimated to range from $65–$115/user/month. Get a detailed FieldPulse cost quote.

Who are the typical users of FieldPulse?

Typical users include HVAC, electrical, plumbing, equipment repair, property management, and specialty service businesses. Business owners, dispatchers, office staff, and field technicians can use the platform.

What other apps does FieldPulse integrate with?

FieldPulse integrates with applications such as QuickBooks, CompanyCam, NiceJob, Clover Connect, Angi, and Marketing 360.

What level of support does FieldPulse offer?

FieldPulse provides customer support through FAQs, phone, and online resources.