Last Updated
Overview
FieldPulse provides a comprehensive all-in-one platform for field service management, creating seamless synergy between office and field teams. Even though it can be hard to view all tech schedules at once on FieldPulse, its top-notch customer service and robust features make it a compelling choice for businesses handling complex projects.
Overall Rating
Based on 11 users reviews
4.5
Rating Distribution
Positive
91%
Neutral
9%
Negative
0%
Starting Price
Custom
FieldPulse Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
What Is FieldPulse?
FieldPulse software is a complete, all-in-one field service management solution that connects your entire team in one system. The platform offers a full suite of tools to manage and execute jobs from a single, centralized location. With robust scheduling and dispatching features, you can maximize technician capacity and ensure on-time customer arrival. FieldPulse software is highly customizable to address a business's unique pain points and streamline operations.
FieldPulse Pricing
FieldPulse offers the following pricing packages:
- Essentials: Custom pricing
- Professional: Custom pricing
- Enterprise: Custom pricing
Disclaimer: Pricing is subject to change.
FieldPulse Integrations
The FieldPulse software supports integration with multiple systems and platforms, such as:
- Wisetack
- QuickBooks
- Chirp
- CompanyCam
- Trinity
Who Is FieldPulse For?
FieldPulse is ideal for a wide range of industries and sectors, including:
- Residential and commercial
- HVAC-R and electrical
- Plumbing and landscaping
- Property management
- Appliance repair
Is FieldPulse Right For You?
FieldPulse is a robust and flexible solution that provides your entire team with the tools needed to scale confidently. The software’s adaptable and customizable workflows, along with FieldPulse features, make it a powerful platform for businesses looking to enhance their operations. FieldPulse provides a tailored solution and dedicated support to help your team win.
Still doubtful if FieldPulse is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
FieldPulse Features
Scheduling And Dispatching
This feature uses a visual drag-and-drop calendar and real-time GPS tracking to manage your team’s schedule efficiently. It helps you assign the nearest, most qualified technician to a job, optimizing routes and improving customer response times while sending automated updates to everyone.
Estimates And Invoices
Generate professional proposals and invoices directly on-site using a mobile device. The system allows you to collect e-signatures on the spot, accelerating the sales process and helping your business get paid faster. The integrated Pricebook feature ensures consistent pricing and profitability.
Work Order Management
This feature simplifies the creation and tracking of work orders, with customizable templates and workflows. You can build step-by-step processes to ensure consistency and quality across all jobs, while real-time status updates provide full visibility into your team’s progress.
Mobile App
The fully featured mobile app serves as the central hub for field teams, connecting them to the office in real time. Technicians can access their schedules, manage job details, generate estimates, and process payments all from their phone, ensuring a seamless and efficient workflow.
Inventory Management
This feature gives you real-time visibility over stock levels to prevent shortages and reduce waste. You can track materials across multiple warehouses and trucks, receive low-stock alerts, and even automatically generate purchase orders to keep your supplies fully stocked for every job.
Pros And Cons of FieldPulse
Pros
Works well for small service teams
Regular updates add new features
Keeps all customer info in one place
Cons
Mobile app might be less intuitive than web-platform
May not offer features like video uploads
FieldPulse Reviews
Total 11 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars36%
3
Stars9%
2
Stars0%
1
Stars0%
Share your experience
Customer Service, 11-50 employees
“HUGE thanks to Dane for the smooth switch!!”
Pros
The program was quite easy to pick up and I am overjoyed that we finally made the official transition. What really stands out is how simple it is to chat with support and get quick responses when I need help. Dane provided amazing assistance throughout the whole process and I can't thank him enough!
Cons
I have noticed some lag and buffering issues though I suspect it's because the system is still new and handling lots of simultaneous users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“Proven highly helpful for us”
Pros
I love how this tool helps me stay super efficient and whenever I have questions the support team gets back to me fast. It keeps all my customer info organized which is perfect for handling warranty stuff. I can also add notes about each customer so we can give them better service on future calls.
Cons
The two main issues I have right now are pretty frustrating. First the offline functionality is really limited. I work in remote areas with no cell service and I cannot create invoices, estimates or even access the pricebook when I am at those locations. Second the search feature for items is way too picky like if you dont type the item name exactly as it was entered into the system, it won't find it and just prompts you to create a new one instead.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
6
Small Business, 11-50 employees
“All in one tool for field services”
Pros
What I like most is having everything in one place. The GPS fleet tracking and onboard cameras make it easy to keep track of safe driving and stick to schedules. Our VOIP system keeps the team connected, so we never miss important calls or opportunities. Being able to email estimates, invoices, and service contracts directly from the app has really improved our sales process and cash flow management. The QuickBooks Desktop and Online integration works smoothly too. There are so many useful features, honestly too many to list. And on top of that, customer service has been great,
Cons
I wish there was a way to send one email to several customers simultaneously. Our corporate clients really depend on email chains for communication and this feature would help us serve them much better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Frequently Asked Questions
Does FieldPulse offer an API?
Yes, FieldPulse offers an open API for technology partners to build direct integrations into the platform.
Does FieldPulse have a mobile app?
Yes, FieldPulse has a fully-featured mobile app available on both the Google Play and Apple App Stores.
What language does FieldPulse support?
FieldPulse is primarily available in English.
What types of pricing plans does FieldPulse offer?
FieldPulse price includes three pricing packages—Essentials, Professional, and Enterprise—each available with custom pricing. Request a custom FieldPulse cost quote that meets your requirements.
What level of support does FieldPulse offer
FieldPulse offers support on the phone.
What other apps does FieldPulse integrate with?
FieldPulse seamlessly integrates with a variety of systems and platforms, including Wisetack, QuickBooks, Chirp, CompanyCam, and Trinity, enabling businesses to streamline workflows and keep all their tools connected in one place.
Who are the typical users of FieldPulse?
FieldPulse is a versatile solution designed to support a variety of industries, from residential and commercial services to HVAC-R and electrical work. It’s also a great fit for plumbing, landscaping, property management, and appliance repair businesses, offering the tools they need to manage jobs efficiently and keep operations running smoothly.