Last Updated
Overview
Hearth software offers an integrated financial and sales toolkit designed to help home improvement contractors grow faster. While some users report issues with customer support, its all-in-one suite for quotes, contracts, payments, and mobile access supports field service operations and simplifies the sales process for busy contractors.
Overall Rating
Based on 5 users reviews
1.8
Rating Distribution
Positive
0%
Neutral
40%
Negative
60%
Starting Price
Custom
Hearth Specifications
- Mobile Access
- Customer Management
- Invoicing & Billing
- Reporting & Analytics
What Is Hearth?
Hearth is an all-in-one financial technology platform designed for home improvement professionals to streamline their sales cycle and win more business. It addresses key pain points for small to mid-sized contractors by embedding customer financing directly into digital quotes, helping overcome budget concerns and increase project sizes. The software supports field service teams by enabling users to send professional estimates and contracts from any device, automating the journey from lead to payment and accelerating cash flow.
Hearth Pricing
Hearth pricing includes the following plans:
- Essentials
- Pro
- Elite
Hearth Integrations
The software supports integration with multiple systems and platforms, including:
- QuickBooks
- Google Calendar
- Microsoft Outlook
Who Is Hearth For?
Hearth is ideal for a wide range of trades and service sectors, including:
- Fencing
- Flooring
- HVAC
- Landscaping
- Plumbing
- Roofing
- Siding and exteriors
Is Hearth Right For You?
Hearth is an ideal fit for home improvement contractors looking to scale their business and operate more professionally. Its standout feature is the seamless integration of customer financing into the sales process, helping increase job sizes and close rates. Built to support field service workflows, Hearth offers a secure and scalable toolkit designed to grow alongside your team and support long-term success.
Still unsure about Hearth? Connect with our customer support staff at (661) 384-7070 for further guidance.
Hearth Features
Customer Financing
Hearth enables contractors to offer customer financing with no dealer fees or credit impact during prequalification. Homeowners can access loans from $1K to $250K, receive funds quickly, and choose flexible terms, helping contractors close more deals and increase project sizes.
Digital Payments
The platform simplifies payment collection by supporting credit cards, ‘Apple Pay’, and ‘Google Pay’. Invoices can be sent via mobile, reminders are automated, and ‘Stripe Tap to Pay’ allows fast in-person payments, helping contractors improve cash flow and customer satisfaction.
Client Management
The software streamlines client handling with professional templates, automated follow-ups, and real-time tracking. Users can import contacts, send paperwork, and view customer status instantly, making it easier to manage leads, nurture prospects, and maintain a smooth digital sales experience.
Job Management
Hearth helps manage job schedules through a centralized calendar accessible from any device. Contractors can assign employees, grant subcontractor access, set permissions, and automate reminders, keeping the entire team organized while storing all job details in one secure location.
AI Receptionist
The platform includes an AI-powered receptionist that answers calls 24/7, collects customer details, provides pricing, and sends real-time alerts. It supports call recording, transcription, and reporting, helping contractors' book more jobs and respond quickly without missing important opportunities.
Pros And Cons of Hearth
Pros
Simplifies sales with professional quotes and financing embed
Supports digital contracts, automated invoicing, and fast payments
Marketing tools help generate leads and improve follow-up
Cons
Auto-renewal charges without clear consent or notification
Some users report bank transfer issues with payments
Hearth Reviews
Total 5 reviews
1.8
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars0%
3
Stars40%
2
Stars0%
1
Stars60%
Share your experience
Construction, 1-10 employees
Less than 6 months
“Terrible financing experience, lost deals”
Pros
I was asked to explain why I liked the company but honestly I did not. This was one of the worst experiences I have had with a financing provider. The team at Hearth was completely unresponsive and I ended up losing two signed deals. Despite being prequalified my clients never got a call back. When I reached out to customer service I was told there would be no refund. There was no accountability, poor communication and zero support. I strongly advise contractors to avoid this company. I won't be using it again.
Cons
This has been the worst financing company I have dealt with. I lost two confirmed projects because it never answered their phones or followed up with my clients, even after they were prequalified and had signed contracts with me. My clients ended up choosing another company offering on the spot financing since it failed to call them back, despite my multiple attempts to reach out. When I contacted their customer service, they did not help and refused to refund my money. I am very disappointed. Also the reps were unresponsive and unhelpful and the whole experience was a nightmare. So if you are a contractor or homeowner looking for reliable financing, avoid it at all costs as they have the worst customer service and don't support their platform.
Rating Distribution
Ease of use
1
Value for money
3
Customer Support
3
Functionality
1
Construction, 1-10 employees
Free Trial
“Support team is worse”
Pros
Hearth seems great from the outside only.
Cons
Let me tell you that customer service can be a bit too harsh at times and difficult to get in touch with.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Construction, 1-10 employees
Less than a year
“Good only for a startup”
Pros
It helped us move our estimates and contracts to a digital format and offered financing options for our clients.
Cons
The cost of financing was very high even for clients who did not get approved for financing that year.
Rating Distribution
Ease of use
9
Value for money
4
Customer Support
8
Functionality
7
Frequently Asked Questions
Does Hearth offer an API?
No, Hearth does not offer an API.
What types of pricing plans does Hearth offer?
Hearth offers three plans named Essentials, Pro, and Elite. Each plan features custom pricing tailored to your business needs. Get a detailed Hearth cost breakdown to make an informed decision.
Who are the typical users of Hearth?
Hearth features are used by contractors in roofing, HVAC, plumbing, landscaping, flooring, and other field services.
What language does Hearth support?
Hearth software primarily supports English.
What level of support does Hearth offer?
Hearth provides support via phone.
What other apps does Hearth integrate with?
Hearth integrates with multiple platforms and systems, including Microsoft Outlook, Google Calendar, and QuickBooks.
Does Hearth have a mobile app?
Yes, Hearth offers a dedicated mobile app for both iOS and Android.