SalesRabbit Reviews

Pros

The interface is simple yet powerful, giving our sales team the confidence they need to stay organized and on top of their game.

Cons

Wish we had started using this earlier.

Pros

Love how simple and practical this application is throughout the entire sales process.

Cons

I wish the CRM features were stronger so I wouldn't need a separate app for that stuff but I get why they focus on doing what they do best instead of trying to be everything to everyone.

Pros

In our experience it has been so easy to use. Training new employees on this system is not hard.

Cons

Major updates occasionally create unexpected issues and glitches that can be frustrating to deal with.

Pros

What I appreciate most is how convenient everything feels. Our sales process involves several touchpoints and this platform makes data entry and retrieval smooth which really boosts our overall sales efficiency and operations.

Cons

The main issue I'm dealing with right now is that there's no way to search by business name. The platform doesn't have a business name field option for queries which makes things more difficult when trying to look up specific companies.

Pros

The mapping feature works really well and being able to tap on any house right in front of you to create a profile is super convenient. Support team is responsive and they actually pick up when you call, which is rare these days. They're constantly rolling out updates with bug fixes and new functionality too.

Cons

The display options are pretty limited and you can't really filter data the way you'd want. New glitches seem to show up constantly which gets frustrating. Missing some basic stuff too like notes don't get date stamps automatically and there's no way to add clickable links to customer profiles.

Pros

This tool has really helped elevate our sales team's performance in so many ways. We were having a tough time storing, distributing and displaying leads effectively but it solved all those issues for us. It's actually saved us money in our call center since we can now submit leads and customer information with much better accuracy. The street sheet tracking is way better than having our reps try to manage everything on paper.

Cons

Missing some key integrations we had before and losing that qualification tool really set us back.

Pros

I like how simple everything is. You don't need to be a tech genius to move around. Being able to contact leads instantly through the phone, messaging or email icons is convenient. The investment has definitely paid off for our operations.

Cons

The only annoying thing is needing two screenshots on mobile to capture all the lead info, one screenshot doesn't cover everything. Since I'm still getting familiar with it, I might discover other minor issues as I go but that's my main problem so far.

Pros

Its nice having a dedicated company focused on creating top-quality software that genuinely cares about our needs

Cons

Reporting features could definitely be more flexible. Feels pretty rigid when I'm trying to customize things the way I need them.

Pros

I've been really impressed with how this platform has helped our company grow. We're already the second largest ADT dealership nationwide and with this tool, we're confident we can reach the top spot. The development team worked closely with us to customize everything to fit our specific needs, which was huge for us. Since we focus on new homeowners and process around 10,000 leads daily across 60 different markets, we needed something solid. This system has been amazing at letting us track each lead's status in real time. It's given us incredible visibility to keep our 350+ reps accountable for hitting their daily production targets.

Cons

The only real issue I have is how dependent we've become on this system. If it ever went away permanently, we'd be in serious trouble. There have been a couple instances where everything went down but thankfully they got us back online within a few hours each time.

Pros

I work in real estate where tracking everything is crucial. Door-to-door canvassing is huge in our industry but most companies lack proper tracking tools for it. This platform fills that gap perfectly and works like a charm!

Cons

The pins I add in desktop mode don't show up when I'm out in the field which is really frustrating. Also when I'm working in tight condo or townhouse areas and need to add a status pin, I have to place it first and then click on it just to see which address it actually landed on. Other tools I've used automatically show the house number right away so you can tell if it placed correctly.

Pros

The lead tracking functionality is very simple and I really appreciate how tidy the interface looks. Being able to draw out specific areas makes organizing daily assignments so much simpler.

Cons

Pin loading speed could definitely be better and I've run into some bugs and crashes here and there. Though to be fair that's pretty normal for any software platform and the team does a good job keeping us informed when there's downtime or issues.

Pros

I enjoy being able to drive into any area and instantly view my color-coded families that I've assisted, plus identify the most promising leads in that neighborhood.

Cons

I'm pretty terrible with tech stuff. The idea behind it is solid but I can't figure out how to get reports published. Would be nice if someone could walk me through it or check in to help.

Pros

I find the canvas feature useful. The layout is user-friendly and I appreciate how you can mark properties in different ways. Been using this for 2 years now and hardly ever run into issues.

Cons

There were a few occasions when the system would shut down or update during business hours, which was really frustrating since I depended on it completely for making sales.

Pros

Got a response to my ticket the very same day I sent it in.

Cons

The delete function and a few other technical features could use some work.

Pros

I really appreciate how it helps me focus my marketing efforts and avoid throwing money at campaigns that don't deliver results. The ROI improvement has been noticeable.

Cons

my sales team was slow to recognize its benefits.

Pros

I love how it keeps me organized with my customers and really helps when I'm out canvassing in the field.

Cons

The app keeps crashing on me so I can't actually get any work done with it at times.

Pros

Nice being able to jump in and work even when my internet connection is spotty or completely down.

Cons

I keep running into the same problem with lead submissions that never seems to get resolved.

Pros

I think it is a really user-friendly option which is the best part about it.

Cons

Though it's simple to use, I find myself wishing there were more features and tools available to work with.

Pros

The functionality is amazing and it is simple to handle. Managing everything feels effortless and honestly, this is the best monitoring system I've come across so far.

Cons

Nothing comes to mind. It handles everything I need perfectly.

Pros

The real-time updates are fantastic and the accuracy is spot-on when I'm out building my business in different neighborhoods.

Cons

Sometimes there are bugs where the pins don't refresh properly so you might end up working the same area as another team member without realizing it.