Mid Market, 51-100 employees
“I miss using it”
Pros
Can access everything from my phone when I'm out in the field, which makes signing documents and sending them back to headquarters really convenient.
Cons
I miss having this at my new job. Didn't appreciate how well it worked until I left and had to use something else.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“engaging features”
Pros
I appreciate how simple everything is, plus the interactive features really enhance the experience.
Cons
The latest update introduced some frustrating bugs. The app frequently crashes or refuses to load properly, which gets pretty annoying when your trying to get work done.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Doesn't take much effort to get going”
Pros
I love it's user-friendly nature. I got up and running almost immediately without needing extensive training or tutorials.
Cons
Leaderboard can be pretty glitchy sometimes. It doesn't always update at the same pace as when stats get recorded, which is frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“Helps me sound more professional”
Pros
Having customer service details right there for each house I visit is great. It really helps me come across as more professional when I have all that info at my fingertips.
Cons
The customer data isn't always reliable and can be off sometimes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Their team resolved my issue”
Pros
I made a big mistake switching offices during summer and lost everything but when I called support they rescued me with their backup files. Getting everyone switched back saved all our areas and notes, what a relief!
Cons
Haven't really run into anything that couldn't be resolved when issues came up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Great Customer Insights”
Pros
Its cool having access to customer details before starting conversations with them.
Cons
The pinning system could use work when it comes to tracking who I've spoken with versus who I haven't reached out to yet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
enterprise, 500+ employees
“Future staff must have access to previous notes”
Pros
Keeps me organized and makes tracking different customers much easier.
Cons
Future staff won't have access to previous notes which creates continuity issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Small Business, 1-10 employees
“Automatically pulls up phone numbers based on address”
Pros
I really appreciate how it pulls up phone numbers automatically when you enter an address.
Cons
No complaints! It fits my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Well-integrated solution”
Pros
I'd say it is a well integrated solution! The lead management is excellent and being able to add notes for each prospect makes tracking so much easier.
Cons
Sometimes it crashes and leads take forever to load.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
enterprise, 500+ employees
“Beginner-friendly software”
Pros
Really effective and simple for newcomers to pick up quickly.
Cons
the frequent updates cause unexpected errors and the system goes down without any warning which can be really frustrating when you're in the middle of something important.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“Wonderful for our pest control business”
Pros
I've been selling pest control for five summers and the last two years with this tool have been wonderful. Before, I relied on paper notes and scribbled addresses to track which doors I'd knocked. Since door-to-door is all about numbers, I hate wasting time between houses. I actually ignore group texts because I can't afford to lose focus. This platform lets me quickly drop pins for leads and use voice-to-text for notes while I'm already heading to the next door. The contract process became so much simpler too. Customers can easily review agreements and sign digitally without any problem.
Cons
What bothered me was the occasional technical glitches where the app would freeze up and I couldnt access my leads or use any features. The worst incident lasted about 2 hours, though I just switched to paper agreements and kept working so it wasn't catastrophic. Thankfully it only happened once.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“easy to use app”
Pros
We really like having this at our fingertips when we are working with customers. The app is super user-friendly and makes it so much easier to pitch deals and get applications filled out quickly.
Cons
Haven't found much to complain about with this tool. It's served me and my team well during our door-to-door work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“useful notifications for scheduled appointments”
Pros
I can finish entire agreements right within the platform which saves me tons of time. The lead tracking feature is awesome. It helps me stay organized with all my customers and the conversations I've had with them. Plus, I get automatic notifications for scheduled appointments so I never miss anything important.
Cons
The frequent glitches and unexpected shutdowns really frustrate me especially when they happen at critical moments during sales conversations. When the system goes down, I'm forced to restart entire transactions from scratch through the call center rather than using the platform directly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Committed team”
Pros
The team behind this platform is constantly making improvements which I really appreciate. Whenever I run into problems, they respond quickly and get things sorted out.
Cons
Can't really think of anything major to complain about since they address issues pretty quickly when they come up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
enterprise, 500+ employees
“effective Door-to-Door Sales Tool”
Pros
I noticed a massive improvement in my door-to-door work once I started using this tool. Before, I was just randomly hitting houses without any real strategy. Now I can stay organized and work my territory way more efficiently. The difference in my effectiveness has been incredible. I'm not just burning through doors anymore, I'm actually working smart.
Cons
The only downside is my own user error when I don't mark areas correctly, the app itself is solid.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“excellent solution for tracking leads and customers”
Pros
The ability to have all my selling resources right at my fingertips without lugging around a huge binder is fantastic. It's incredible for tracking leads, customers and sales production.
Cons
The inability to customize lead status icons in the data grid makes it hard to visually distinguish between different types of leads we've uploaded.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 101-500 employees
“Lets me monitor my assigned area”
Pros
I appreciate being able to pre-qualify customers for DirectTV services and monitor my assigned area effectively.
Cons
Haven't run into any problems yet and everything's been solid. Maybe it could be a bit more precise when it comes to distinguishing between renters and homeowners though.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 1-10 employees
“Awesome signing feature”
Pros
everything is organized so cleanly in the agreements area. Being able to monitor my team's location through the map pins they drop is great and the finger-touch signing feature absolutely amazes me.
Cons
The note-taking feature is frustrating since I can't add them during the initial agreement setup. I have to navigate to a separate section instead of handling everything in one place where all the other details are entered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“Provides detailed info on potential leads”
Pros
being able to view potential leads with sufficient information to contact customers is such a bonus. The ability to save leads and monitor my territory is incredible too.
Cons
I wish they had phone numbers listed but that's probably asking too much!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“Works perfectly for us”
Pros
The software runs smoothly and really simplifies my daily tasks. It's made everything much more manageable for me.
Cons
Updates are honestly a bit difficult to deal with. That's pretty much my only real complaint though. Considering how much I rely on this thing, I've been surprised by how few problems I've actually run into.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9