Small Business, 11-50 employees
“Different ways to categorize homeowner contacts”
Pros
I appreciate how many different ways I can categorize and analyze homeowner contacts. The automatic lead filing system is really convenient too. It makes transferring information between devices simple.
Cons
Getting into the app was a real headache at first, though once I managed to log in everything ran pretty smoothly.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
10
Functionality
8
Small Business, 1-10 employees
“Effective for organizing leads”
Pros
It's the most effective method I've found for organizing leads. Tracking and logging everything is incredibly simple.
Cons
No major drawbacks, the system works smoothly and is user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“helpful abbreviations”
Pros
We found it easy to manage. I can handle client information, take notes and book appointments right on the spot using the built-in calendar. It's really helpful for calculating averages from all the doors I've knocked and customer interactions which gives me a clear picture of my progress. The abbreviations on the map are particularly useful.
Cons
The only downside I've noticed is how much it drains my battery. If they could optimize that, it would be a total game changer.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Smooth onboarding”
Pros
The team behind this platform is incredible! The onboarding was comprehensive and gave us everything we needed to get our team up and running. It's been a game-changer for managing leads, handling contracts and tracking our team's performance.
Cons
I can't really think of much to complain about with this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“I can enter detailed notes”
Pros
I can pin every contact with detailed notes that help me remember the specifics of each interaction days later. As an outside sales rep, this has become absolutely essential and I'd be completely lost without it.
Cons
Haven't discovered any real downsides after using it for about a month now. Really enjoying the experience so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Outstanding customer tracking capabilities”
Pros
The customer tracking capabilities are awesome. I can store all the essential contact details like names, addresses, phone numbers and emails in one place. Being able to log my visits and see exactly where I've been helps me plan my next stops efficiently.
Cons
The search function only works with addresses right now. I wish I could also look up contacts by the homeowner's name or when we last visited them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“go-to solution for tracking canvassing”
Pros
I really appreciate being able to mark the specific areas where I'm actively working. The note-taking feature is useful too. I can jot down details about every house I visit so when I return, I instantly know who I spoke with and what was discussed. This tool has become my go-to solution for tracking canvassing efforts.
Cons
Nothing really bothers me about this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Provides great insights into potential clients”
Pros
Shows me exactly where I've been and gives great insight into homeowners when I leave notes. Really helps demonstrate the legitimacy of our company too.
Cons
Sometimes it doesn't update current homeowner info but that's not a huge deal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“Helps build a relationship between reps and customers”
Pros
The information really helps strengthen the bond between sales reps and customers. Plus, having all that data makes follow-ups so much more effective.
Cons
I haven't found anything to complain about so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Convenient for tracking progress”
Pros
Really convenient for tracking my progress daily, monthly and yearly. The interface makes everything simple.
Cons
Reception issues can make things pretty challenging when you're in areas with poor signal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Pretty accurate”
Pros
The accuracy is pretty solid and I really appreciate how it helps me get to a house already knowing the person's first name. It completely eliminates that awkward stranger feeling when meeting someone new. Makes the whole process so much smoother and I'm grateful for how easy this tool makes everything.
Cons
Right now I cant think of anything I really dislike. The features they offer are solid and pretty simple. I wouldn't change much honestly, though I'm always open to whatever improvements they roll out.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 101-500 employees
“Clear font”
Pros
I find this app very user-friendly and it really helps me stay organized with my daily activities. The font is clear and large which makes everything easy to read. The interface is simple and there's a nice section for taking notes.
Cons
Sometimes it drains my phone battery pretty fast when I leave the app running for extended periods.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Faced an issue with pins not showing up”
Pros
When I was out knocking doors with this tool, dropping pins was convenient. Whenever I marked a callback, it automatically went to my list and finding them later was really simple.
Cons
The app is pretty neat but there was this annoying issue where my coworkers pins wouldn't show up for a few minutes. The updated version runs much smoother though and now you can actually see where everyone is located.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
10
Functionality
7
Retail, 11-50 employees
Less than a year
“Why SalesRabbit is the key to our success”
Pros
I love being able to see our field representatives' locations in real time thanks to the GPS tracking feature. It's helped me make sure they are visiting the right places and using their time wisely. For example, one of our reps wasn't spending enough time in a certain neighborhood and we figured that out through the GPS tracking. After that, we were able to direct him to focus more on that area, which led to more sales. The gamification aspect has been amazing for keeping the team motivated, too. They love the healthy competition that comes from seeing how they rank on the leaderboards, and it's definitely pushed them to close more deals and engage more.
Cons
One of the biggest issues I've had is with the occasional technical glitches. Sometimes the platform freezes or crashes, which is super frustrating, especially when I'm out in the field trying to make a sale and can't get the info I need. Another thing is the limited customization options. As a sales rep, being able to personalize the platform more would definitely help me be more efficient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Food & Beverages, 51-100 employees
Free Trial
“SalesRabbit helps your team succeed”
Pros
It's pretty easy to use, which means we don't have to spend a lot of time training people. It's a real time-saver.
Cons
Uploading data, especially with a mapped area can sometimes take a really long time. It's not a huge deal but it can be a bit annoying.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Mid Market, 51-100 employees
“Doesn�t take long to understand”
Pros
Very simple and doesn't take long to get the hang of. Finding customers is not hard and it helps me stay on top of relationships. Daily use feels natural once you're familiar with how everything works.
Cons
Nothing major to complain about but I'd love to see more functionality added. Right now the feature set feels pretty basic and expanding it would really take this platform to the next level.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Small Business, 11-50 employees
“Provides updated data”
Pros
I really like how simple it is to check different sections and get current, reliable data at my fingertips.
Cons
The leaderboard loading times can be pretty slow sometimes and there's an issue on my Android where I can't see the area my manager configured.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Small Business, 1-10 employees
“Easily accessible info”
Pros
Found it to be userfriendly! I can easily access neighborhoods I've worked before and find all the info I stored like names, phone numbers and any relevant notes about deals. What's really helpful is being able to mark homes and sort them into categories like follow-ups, appointments or not interested.
Cons
I don't like that there's no quick way to sort leads into categories you've already assigned them to which makes follow-up work less efficient.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“Makes for engaging interactions”
Pros
I can easily look up homeowner details while I'm out canvasing which really helps me make that first conversation feel more personal and engaging.
Cons
The only downside is that you can't assign multiple areas at the same time which would really speed things up.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Instant results”
Pros
So simple to understand. Everything feels user-friendly right from the start. Getting instant results without any waiting around is amazing and being able to access it from anywhere makes my workflow so much more flexible.
Cons
login and logout process gets buggy when switching between different devices.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9