Last Updated
Overview
Salesforce Maps enables businesses to visualize sales data geographically, optimize routes, and prioritize customer engagement using real-time CRM insights. While it boosts productivity, the mobile app has limitations such as reduced functionality and occasional performance issues. Still, deep Salesforce integration and powerful data-driven features outweigh these challenges.
Overall Rating
Based on 40 users reviews
4.5
Rating Distribution
Positive
88%
Neutral
13%
Negative
0%
Starting Price
Custom
Salesforce Maps Specifications
Work Order Management
Scheduling And Dispatching
Mobile Access
Customer Management
What Is Salesforce Maps?
Salesforce Maps is a powerful sales mapping software that visualizes Salesforce CRM data on interactive maps, allowing sales teams to identify high-value accounts, schedule efficient visits, and optimize territories. It integrates business, demographic, and property data, supports advanced route planning, live location tracking, and territory management. The platform enables data-driven prioritization and collaboration, boosting productivity; however, it requires time to master complex features, but its robust integration with Salesforce and rich analytics provide significant sales efficiency benefits.
Salesforce Maps Pricing
Salesforce Maps pricing includes two plans:
- Salesforce Maps: $75/user/month
- Salesforce Maps Advanced: $125/user/month
Disclaimer: The price is subject to change.
Salesforce Maps Integrations
Fully integrated with Salesforce CRM and Sales Cloud, Salesforce Maps leverages CRM data for location-based insights. It also connects to third-party data sources through prebuilt database connectors and supports integration with Salesforce's broader ecosystem.
Who Is Salesforce Maps For?
Ideal for sales teams and managers in industries needing geographic visualization of sales data, route optimization, territory management, and improved CRM adoption, including:
- Field sales organizations
- Service teams
- Partner relationship managers
- Territory planners
Is Salesforce Maps Right For You?
Salesforce Maps is the ideal solution for companies that are already heavily invested in the Salesforce platform and have a field-based sales or service team. If your business needs to improve the efficiency of your field teams, balance sales territories, or get a geographical view of your customer data, Salesforce Maps provides a comprehensive and tightly integrated solution.
Still not sure about Salesforce Maps? Contact our support team at (661) 384-7070 for further guidance.
Salesforce Maps Features
The platform's foundational feature is its ability to visualize Salesforce data on a map. This helps users move away from looking at rows and columns of data and instead see geographic relationships, allowing them to spot trends, identify customer clusters, and understand their territory more intuitively.
Salesforce Maps features tools for designing and managing sales territories. Users can create balanced territories based on a wide range of criteria, such as geography, account size, or potential revenue. This ensures equitable workload distribution and optimal market coverage.
This feature is crucial for field-based teams. Salesforce Maps helps users plan the most efficient routes for their daily activities, minimizing drive time and fuel consumption. It automatically generates optimized schedules by considering factors like travel distance, traffic, and appointment times.
The platform allows managers to track the real-time location of their field representatives and company assets. It also automatically updates work order status or check-in/check-out requirements. This helps improve team coordination and provides valuable insights into field activity.
As a mobile-first solution, Salesforce Maps ensures that all its features are accessible on smartphones and tablets. This allows field teams to view their routes, find new prospects, and update CRM records on the go, ensuring they stay productive and connected wherever they are.