Overview
ServQuest helps service and distribution teams manage routes, orders, and inventory from a single desktop platform. It’s not cloud-native, but its integration with accounting systems and field-force tools makes up for it. If you're looking to simplify logistics and improve delivery efficiency, this platform is a solid choice to consider.
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Starting Price
Custom
ServQuest Specifications
Work Order Management
Scheduling & Dispatching
GPS Tracking
Reporting & Analytics
What Is ServQuest?
ServQuest™ is Prism Visual Software's comprehensive route management solution that functions as an electronic route book for scheduling customer servicing across route sales, delivery, pre-order, and service operations. The software provides intuitive desktop functionality with route optimization capabilities and customer profile management. It connects back-office operations with field-force activities while integrating with most accounting systems, helping businesses streamline their distribution workflows and improve operational efficiency.
ServQuest Pricing
ServQuest Integrations
The software supports integration with multiple systems and platforms, such as:
- AccountMate
- Microsoft Dynamics
- SAP
- Sage
- QuickBooks
Who Is ServQuest For?
ServQuest is ideal for a wide range of industries and sectors, including:
- Distribution
- Food
- Fuel
- Water treatment
- Equipment service
Is ServQuest Right For You?
If you operate a distribution or service business that requires efficient route management and customer scheduling, ServQuest could be an excellent solution for your operational needs. The software's comprehensive desktop package is particularly well-suited for businesses managing route sales, delivery operations, pre-order services, and equipment maintenance. Its ability to connect back-office operations with field-force activities while integrating with existing accounting systems makes it valuable for companies seeking to streamline their entire operational workflow from order processing to final delivery.
Still doubtful if ServQuest software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
ServQuest Features
ServQuest helps automate the planning of the quickest and most efficient routes for your field staff. This tool considers factors like traffic, time windows, and job priorities to minimize travel time and fuel consumption, allowing your business to complete more jobs per day.
This feature provides real-time Global Positioning System (GPS) tracking of vehicles and mobile workers. The live dispatch board offers dispatchers a visual representation of daily schedules, allowing them to monitor progress, re-sequence stops with drag-and-drop functionality, and easily assign last-minute tickets to the closest available worker.
ServQuest includes comprehensive tools for managing service and work orders from creation to completion. This feature allows technicians to go paperless by accessing work requests, capturing digital signatures, and processing payments on-site, streamlining administrative tasks and improving workflow.
The software includes an advanced customer relationship management (CRM) and inventory control system. It helps track a customer's full-service history and manage inventory levels on each truck. This functionality ensures that technicians have the correct parts and supplies, preventing delays and enhancing overall service delivery.
