SiteCapture Reviews

“offline photo uploads work great

Pros

Being able to push pictures up in different sizes is a big deal for me especially since it still works when I'm offline and just sends everything later.

Cons

Right now we're using everything we need and nothing has come up that makes me unhappy with it.

“Flexible templates

Pros

What I really like is being able to shape the templates however I want. I can add fields when we need new information or strip things out that aren't relevant. Another huge plus is pulling a report at the end that drops every single photo right into the document with all the notes attached.

Cons

Tracking down specific projects is hit or miss. Sometimes I'll type in a customer's first name, last name or even part of their street address and nothing shows up even though I know it's in there.

“case information processes quickly

Pros

We can process all the case information right away as it comes in which keeps things moving.

Cons

Pictures can really drag when you're trying to upload from a spot with bad reception.

“fits our workflow well

Pros

Making it fit our specific workflow is totally doable.

Cons

There's not a whole lot that bothers me about this site.

“Dropping photos is simple

Pros

Just dropping photos in is about as simple as it gets.

Cons

Can't think of anything.

“Simple to operate and affordable

Pros

It's simple to operate and they don't charge an arm and a leg. Appreciate that!

Cons

Nothing comes to mind. We haven't really run into any problems that stand out.

“work templates and photo attachment great

Pros

The part I like most is whipping up work templates and attaching all the photos I need.

Cons

On the mobile app there's no way to just scroll through a list of projects. You have to search for them.

“Super simple for templates

Pros

Putting together templates is super simple. What really works for me is that I can keep collecting information even when I'm out in an area with no signal.

Cons

I really wish there was a simpler way to copy and paste pictures from a pre-work survey over to the final inspection template. That would speed things up big time and basically automate putting together those after-shot reports.

“field date punch works great

Pros

I love that my crew working out in the field can punch in dates directly without any hassle. The whole mobile side of things just works.

Cons

No cons really.

“tracks employees and contractors well

Pros

Keeping track of everyone is so much easier now. We've got both regular employees and independent contractors and we're juggling over fifty different projects every month. For each one we need surveys before the work starts and after it's finished and this tool pulls it all together in one spot.

Cons

The way templates update is a real headache. They only move forward so you can't fix or change any surveys that are already active or finished. You have to pick a hard cutoff date and make everyone stick to it. This gets super messy when contractors already downloaded an old version for jobs they haven't done yet. They end up having to start fresh surveys every single time we push an update.

“Easy to start

Pros

You barely need any explanation to get started. It kind of walks you through itself.

Cons

Syncing photos for the people working out in the field eats up a lot of time.

“platform has improved now!

Pros

This platform has come such a long way since we first started using it. It's so easy to operate now. The biggest headache used to be when you hadn't opened the app in a couple days and all your photos would get stuck syncing. They patched that up though and now we document every single project our company does right through SiteCapture.

Cons

The biggest pain point used to be photo syncing after going a few days without opening the app but I'll give them credit they actually fixed that one.

“offline photo uploads work great

Pros

Being able to push pictures up in different sizes is a big deal for me especially since it still works when I'm offline and just sends everything later.

Cons

Right now we're using everything we need and nothing has come up that makes me unhappy with it.

“Flexible templates

Pros

What I really like is being able to shape the templates however I want. I can add fields when we need new information or strip things out that aren't relevant. Another huge plus is pulling a report at the end that drops every single photo right into the document with all the notes attached.

Cons

Tracking down specific projects is hit or miss. Sometimes I'll type in a customer's first name, last name or even part of their street address and nothing shows up even though I know it's in there.

“case information processes quickly

Pros

We can process all the case information right away as it comes in which keeps things moving.

Cons

Pictures can really drag when you're trying to upload from a spot with bad reception.

“fits our workflow well

Pros

Making it fit our specific workflow is totally doable.

Cons

There's not a whole lot that bothers me about this site.

“Dropping photos is simple

Pros

Just dropping photos in is about as simple as it gets.

Cons

Can't think of anything.

“Simple to operate and affordable

Pros

It's simple to operate and they don't charge an arm and a leg. Appreciate that!

Cons

Nothing comes to mind. We haven't really run into any problems that stand out.

“work templates and photo attachment great

Pros

The part I like most is whipping up work templates and attaching all the photos I need.

Cons

On the mobile app there's no way to just scroll through a list of projects. You have to search for them.

“Super simple for templates

Pros

Putting together templates is super simple. What really works for me is that I can keep collecting information even when I'm out in an area with no signal.

Cons

I really wish there was a simpler way to copy and paste pictures from a pre-work survey over to the final inspection template. That would speed things up big time and basically automate putting together those after-shot reports.