SiteCapture Reviews
Total 119 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars53%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Alan M.
Real Estate, 500+ employees
More than a year
“Data structure is simple and stable
Pros
The way they structure the data just clicks in my brain. It's so easy to work with. On top of that, the whole system runs like a champ and I can't remember the last time it went down. Solid and steady.
Cons
When we needed to pull data on all our units, there was no option to grab everything at once. We had to download things piece by piece by setting up different filters and search terms to get it all.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Lucas B.
Construction, 101-500 employees
Less than 6 months
“easy for non-tech ops team
Pros
Well the whole thing is really easy on the eyes especially for the guys on our operations team who aren't tech geeks.
Cons
It really needs a video option. Being able to show clips inside SiteCapture would be a game changer, especially when we want homeowners to record something. Videos are just so much better for showing how a process actually works.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Alan M.
Real Estate, 500+ employees
More than a year
“Data structure is simple and stable
Pros
The way they structure the data just clicks in my brain. It's so easy to work with. On top of that, the whole system runs like a champ and I can't remember the last time it went down. Solid and steady.
Cons
When we needed to pull data on all our units, there was no option to grab everything at once. We had to download things piece by piece by setting up different filters and search terms to get it all.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Lucas B.
Construction, 101-500 employees
Less than 6 months
“easy for non-tech ops team
Pros
Well the whole thing is really easy on the eyes especially for the guys on our operations team who aren't tech geeks.
Cons
It really needs a video option. Being able to show clips inside SiteCapture would be a game changer, especially when we want homeowners to record something. Videos are just so much better for showing how a process actually works.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Alan M.
Real Estate, 500+ employees
More than a year
“Data structure is simple and stable
Pros
The way they structure the data just clicks in my brain. It's so easy to work with. On top of that, the whole system runs like a champ and I can't remember the last time it went down. Solid and steady.
Cons
When we needed to pull data on all our units, there was no option to grab everything at once. We had to download things piece by piece by setting up different filters and search terms to get it all.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
paulina h.
Construction, 11-50 employees
Less than a year
“posting pictures and descriptions is easy
Pros
Posting pictures and writing up descriptions of the work we did is no trouble at all.
Cons
The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
paulina h.
Construction, 11-50 employees
Less than a year
“posting pictures and descriptions is easy
Pros
Posting pictures and writing up descriptions of the work we did is no trouble at all.
Cons
The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
paulina h.
Construction, 11-50 employees
Less than a year
“posting pictures and descriptions is easy
Pros
Posting pictures and writing up descriptions of the work we did is no trouble at all.
Cons
The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
paulina h.
Construction, 11-50 employees
Less than a year
“posting pictures and descriptions is easy
Pros
Posting pictures and writing up descriptions of the work we did is no trouble at all.
Cons
The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
paulina h.
Construction, 11-50 employees
Less than a year
“posting pictures and descriptions is easy
Pros
Posting pictures and writing up descriptions of the work we did is no trouble at all.
Cons
The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
paulina h.
Construction, 11-50 employees
Less than a year
“posting pictures and descriptions is easy
Pros
Posting pictures and writing up descriptions of the work we did is no trouble at all.
Cons
The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
paulina h.
Construction, 11-50 employees
Less than a year
“posting pictures and descriptions is easy
Pros
Posting pictures and writing up descriptions of the work we did is no trouble at all.
Cons
The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eric S.
Utilities, 500+ employees
More than a year
“helpful for admins
Pros
Running things as an admin is smooth and working on a phone out in the field is just as easy.
Cons
I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Eric S.
Utilities, 500+ employees
More than a year
“helpful for admins
Pros
Running things as an admin is smooth and working on a phone out in the field is just as easy.
Cons
I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Eric S.
Utilities, 500+ employees
More than a year
“helpful for admins
Pros
Running things as an admin is smooth and working on a phone out in the field is just as easy.
Cons
I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Eric S.
Utilities, 500+ employees
More than a year
“helpful for admins
Pros
Running things as an admin is smooth and working on a phone out in the field is just as easy.
Cons
I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Eric S.
Utilities, 500+ employees
More than a year
“helpful for admins
Pros
Running things as an admin is smooth and working on a phone out in the field is just as easy.
Cons
I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Eric S.
Utilities, 500+ employees
More than a year
“helpful for admins
Pros
Running things as an admin is smooth and working on a phone out in the field is just as easy.
Cons
I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Eric S.
Utilities, 500+ employees
More than a year
“helpful for admins
Pros
Running things as an admin is smooth and working on a phone out in the field is just as easy.
Cons
I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9