Total 119 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

53%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AM

Alan M.

Real Estate, 500+ employees

More than a year

4.0
October 2024

Data structure is simple and stable

Pros

The way they structure the data just clicks in my brain. It's so easy to work with. On top of that, the whole system runs like a champ and I can't remember the last time it went down. Solid and steady.

Cons

When we needed to pull data on all our units, there was no option to grab everything at once. We had to download things piece by piece by setting up different filters and search terms to get it all.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

LB

Lucas B.

Construction, 101-500 employees

Less than 6 months

4.0
October 2024

easy for non-tech ops team

Pros

Well the whole thing is really easy on the eyes especially for the guys on our operations team who aren't tech geeks.

Cons

It really needs a video option. Being able to show clips inside SiteCapture would be a game changer, especially when we want homeowners to record something. Videos are just so much better for showing how a process actually works.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

AM

Alan M.

Real Estate, 500+ employees

More than a year

4.0
October 2024

Data structure is simple and stable

Pros

The way they structure the data just clicks in my brain. It's so easy to work with. On top of that, the whole system runs like a champ and I can't remember the last time it went down. Solid and steady.

Cons

When we needed to pull data on all our units, there was no option to grab everything at once. We had to download things piece by piece by setting up different filters and search terms to get it all.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

LB

Lucas B.

Construction, 101-500 employees

Less than 6 months

4.0
October 2024

easy for non-tech ops team

Pros

Well the whole thing is really easy on the eyes especially for the guys on our operations team who aren't tech geeks.

Cons

It really needs a video option. Being able to show clips inside SiteCapture would be a game changer, especially when we want homeowners to record something. Videos are just so much better for showing how a process actually works.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

AM

Alan M.

Real Estate, 500+ employees

More than a year

4.0
October 2024

Data structure is simple and stable

Pros

The way they structure the data just clicks in my brain. It's so easy to work with. On top of that, the whole system runs like a champ and I can't remember the last time it went down. Solid and steady.

Cons

When we needed to pull data on all our units, there was no option to grab everything at once. We had to download things piece by piece by setting up different filters and search terms to get it all.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

PH

paulina h.

Construction, 11-50 employees

Less than a year

4.0
September 2024

posting pictures and descriptions is easy

Pros

Posting pictures and writing up descriptions of the work we did is no trouble at all.

Cons

The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PH

paulina h.

Construction, 11-50 employees

Less than a year

4.0
September 2024

posting pictures and descriptions is easy

Pros

Posting pictures and writing up descriptions of the work we did is no trouble at all.

Cons

The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PH

paulina h.

Construction, 11-50 employees

Less than a year

4.0
September 2024

posting pictures and descriptions is easy

Pros

Posting pictures and writing up descriptions of the work we did is no trouble at all.

Cons

The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PH

paulina h.

Construction, 11-50 employees

Less than a year

4.0
September 2024

posting pictures and descriptions is easy

Pros

Posting pictures and writing up descriptions of the work we did is no trouble at all.

Cons

The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PH

paulina h.

Construction, 11-50 employees

Less than a year

4.0
September 2024

posting pictures and descriptions is easy

Pros

Posting pictures and writing up descriptions of the work we did is no trouble at all.

Cons

The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PH

paulina h.

Construction, 11-50 employees

Less than a year

4.0
September 2024

posting pictures and descriptions is easy

Pros

Posting pictures and writing up descriptions of the work we did is no trouble at all.

Cons

The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PH

paulina h.

Construction, 11-50 employees

Less than a year

4.0
September 2024

posting pictures and descriptions is easy

Pros

Posting pictures and writing up descriptions of the work we did is no trouble at all.

Cons

The annoying thing is that every tiny change you make to a template forces the whole thing to rebuild itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

ES

Eric S.

Utilities, 500+ employees

More than a year

5.0
August 2024

helpful for admins

Pros

Running things as an admin is smooth and working on a phone out in the field is just as easy.

Cons

I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

ES

Eric S.

Utilities, 500+ employees

More than a year

5.0
August 2024

helpful for admins

Pros

Running things as an admin is smooth and working on a phone out in the field is just as easy.

Cons

I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

ES

Eric S.

Utilities, 500+ employees

More than a year

5.0
August 2024

helpful for admins

Pros

Running things as an admin is smooth and working on a phone out in the field is just as easy.

Cons

I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

ES

Eric S.

Utilities, 500+ employees

More than a year

5.0
August 2024

helpful for admins

Pros

Running things as an admin is smooth and working on a phone out in the field is just as easy.

Cons

I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

ES

Eric S.

Utilities, 500+ employees

More than a year

5.0
August 2024

helpful for admins

Pros

Running things as an admin is smooth and working on a phone out in the field is just as easy.

Cons

I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

ES

Eric S.

Utilities, 500+ employees

More than a year

5.0
August 2024

helpful for admins

Pros

Running things as an admin is smooth and working on a phone out in the field is just as easy.

Cons

I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

ES

Eric S.

Utilities, 500+ employees

More than a year

5.0
August 2024

helpful for admins

Pros

Running things as an admin is smooth and working on a phone out in the field is just as easy.

Cons

I've been using SiteCapture for years and have sent in plenty of suggestions for changes. Most of them take forever to happen and some still aren't done. The response time on updates is way too slow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9