Last Updated
Overview
Work&Track unites workforce and fleet management in a single, easy-to-use platform that streamlines planning, routing, and reporting. Though its full potential shines in fleet-based operations, it remains a strong option for any business aiming to modernize field services and reduce paperwork through smarter, real-time coordination.
Work&Track Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
What Is Work&Track?
Work&Track is a comprehensive Field Service Management (FSM) platform designed to plan, manage, and optimize the activity of mobile technical teams. It empowers businesses to eliminate unnecessary paperwork and enhance productivity in real-time by digitizing workflows. Through core features like an advanced ‘Task Planner’ and an integrated ‘Route Optimizer,’ the software provides managers with the tools to streamline operations, reduce travel costs, and improve coordination for mobile, itinerant, and remote workers.
Work&Track Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Work&Track Integrations
The software supports integration with multiple systems and platforms, such as:
- SAP
- Sage
- Oracle
- NetSuite
- Workday
Who Is Work&Track For?
Work&Track is ideal for a wide range of industries and sectors, including:
- Energy and utilities
- Industrial maintenance
- Telecommunications
- Logistics
Is Work&Track Right For You?
Work&Track is a compelling solution for businesses whose field operations are deeply intertwined with a dedicated vehicle fleet. Its standout feature is the comprehensive, integrated ‘Fleet Management’ module, which elevates it beyond a standard FSM tool by addressing vehicle maintenance, documentation, and compliance on the same platform. This dual focus on both personnel and assets makes it a powerful, centralized system for complex service environments.
Still doubtful if Work&Track is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Work&Track Features
Route Optimizer
This feature plans and optimizes travel routes to reduce fuel costs and travel time. The system automatically finds the fastest route between designated work points, a capability incorporated at no additional cost, providing significant value compared to separately contracted systems.
Process Designer
The Process Designer empowers managers to create custom digital forms and standardized workflows using an intuitive drag-and-drop interface. This allows for consistent data collection in the field, ensuring process compliance, eliminating paperwork, and accelerating the flow of critical information.
Location And Control
This utility provides real-time visibility of team locations on a map, enabling managers to dispatch the nearest technician for urgent jobs or new service calls. The feature also includes presence control for accurate workday start/end logging, enhancing accountability across the mobile workforce.
Fleet Management
Work&Track offers a dedicated module to digitize all vehicle-related tasks, including maintenance schedules, administrative documentation, and refueling logs. It also supports vehicle sensor integration and digital tachograph management, providing a holistic solution for companies managing a dedicated service fleet.
Pros And Cons of Work&Track
Pros
Real-time delivery status updates directly from drivers' smartphones
Simple and efficient workflow creation
Intuitive design system
Cons
Graphing capabilities are somewhat limited
Creating and using charts can be a bit cumbersome
Work&Track Reviews
Total 19 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars74%
4
Stars21%
3
Stars5%
2
Stars0%
1
Stars0%
Share your experience
Jorge C.
Construction, 500+ employees
More than a year
“Quick task control”
Pros
This tool has been most useful for its simple interface, how quickly it lets me log activities in real time and the clear visibility it gives me over tasks and time from anywhere.
Cons
One thing I've liked less about Work&Track Mobile is that sync can be slow at times and a few features are not very simple when you're just getting started.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Paula R.
Logistics and Supply Chain, 11-50 employees
More than a year
“Real-time visibility”
Pros
The thing I value most is the real-time visibility the application provides. I'd also highlight the service and how professional every single person behind it is.
Cons
One area that could be improved is the bulk download of work reports. It pulls too much information, including empty fields.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Jose Juan Z.
Facilities Services, 500+ employees
Less than a year
“Flexible modules and reporting”
Pros
Each service can customize it to fit its own needs which is a big advantage. The program is modular so it adapts well to different setups. It also creates reports automatically and lets you send them either to a group or to a specific operator.
Cons
As with any management software, it takes some time and effort to learn how to use it properly. Some people expect it to handle everything on its own but that's not really how it works. On the plus side the team does guide you so you can customize it to match your specific needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Frequently Asked Questions
What other apps does Work&Track integrate with?
Work&Track integrates with enterprise systems such as SAP, Sage, NetSuite, Oracle, and Workday.
Does Work&Track offer a mobile app?
Yes, Work&Track has a mobile app available for both iPhone and Android devices.
What languages does Work&Track support?
Work&Track software is primarily available in Spanish.
Does Work&Track offer an API?
The vendor hasn't provided details about API availability.
What level of support does Work&Track offer?
Work&Track offers support via email and a ticketing system.
Who are the typical users of Work&Track?
Typical users who benefit from Work&Track features include businesses across various industries and sectors, such as energy and utilities, industrial maintenance, telecommunications, and logistics distribution.
What types of pricing plans does Work&Track offer?
Work&Track price plans start from €10.00/user/month. Get in touch for a tailored Work&Track cost estimate.