Last Updated
Overview
XOi Vision empowers field service teams by capturing critical jobsite data to enhance transparency and productivity. While some users note its search function can be imprecise, its powerful artificial intelligence (AI)-driven insights and significant reduction in callbacks make it an invaluable tool for modernizing operations and building customer trust.
Overall Rating
Based on 6 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
XOi Vision Specifications
- Work Order Management
- Mobile Access
- Customer Management
- Reporting & Analytics
What Is XOi Vision?
XOi Vision is a technician-focused, cloud-based platform that uses visual data capture and AI to streamline field service operations. It empowers technicians to document jobs accurately, access a rich knowledge base, and provide customers with unparalleled transparency. For businesses of any size, this leads to fewer callbacks, increased productivity, and helps bridge the skilled labor gap by making every technician more effective on the job.
XOi Vision Pricing
The XOi Vision pricing is subscription-based, and its details are as follows:
- Basic - $99.00/month
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
XOi Vision Integrations
The software supports integration with multiple systems and platforms, such as:
- ServiceTitan
- Penta
- Jonas
- WennSoft
- Operix
Who Is XOi Vision For?
XOi Vision software is ideal for a wide range of industries and sectors, including:
- Heating, ventilation, and air conditioning (HVAC)
- Plumbing
- Electrical
- Construction
- Facilities services
Is XOi Vision Right For You?
XOi Vision is more than a simple Field Service Management (FSM) tool; it's a data intelligence platform built to empower technicians and future-proof your business. If your primary challenges are bridging the skills gap, improving first-time fix rates, and creating undeniable proof of work for customers, this platform is an ideal fit. Its value is recognized through numerous awards, including ‘Deloitte Technology Fast 500’. The software is a strategic investment in efficiency, transparency, and long-term growth.
Are you still not sure about XOi Vision and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
XOi Vision Features
AI Optimization
Leverage powerful AI to automatically generate clear, comprehensive work summaries from technician inputs. This technology is fueled by over a decade of jobsite data, empowering your team with highly specific, context-aware suggestions that streamline documentation and decision-making.
Data Collection
Equip technicians to easily capture essential jobsite data through photos and transcribed videos. Using Optical Character Recognition (OCR), a single photo of a dataplate can instantly identify equipment information, creating consistent, standardized digital records for every single job.
Personalized Alerts
Deliver asset-specific information directly to technicians in the field automatically. Snapping a dataplate photo can trigger alerts and provide instant access to relevant manuals, diagrams, or service history, reducing search time and ensuring accurate, efficient problem-solving on site.
Analytics And Reporting
Transform raw field data into actionable business intelligence with powerful, customizable reporting tools. Track team performance, identify equipment trends, and automatically uncover revenue opportunities like end-of-life replacements or new preventative maintenance contracts to improve your bottom line.
Pros And Cons of XOi Vision
Pros
Enhances documentation and transparency
Easy to set up custom workflows
Great tool for technician training
Cons
App updates can alter workflow
Search function can be imprecise
XOi Vision Reviews
Total 6 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
“Simple and accurate”
Pros
We started using this platform two years ago and it's completely changed how we handle work orders. Everything from repair calls to recommended fixes, safety issues, and refrigerant tracking gets managed with accuracy and simplicity. Our quote turnaround times have improved dramatically which means we can give customers the information they need to make smart decisions faster. Unit history, sales opportunities and estimates are all easy to track now. Anyone can find what they need with basic searches. The workflow possibilities and data collection through custom questions are practically limitless, really only constrained by what you can think up. It's become an essential tool that helps us consistently meet customer expectations and build stronger relationships with them.
Cons
I honestly can't think of anything negative to say about this platform. Every issue I've brought up has been resolved quickly and professionally with solutions that actually work. On the rare occasions when something couldn't be fixed right away, the team kept me informed about what was happening and gave me realistic timeframes for when things would be sorted out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Mobile app is a plus”
Pros
The mobile app makes it convenient for our field techs to input data during site visits and they don't need to be tech experts to figure it out. Creating custom workflows through the website is simple, even our supervisors can set them up. Having both mobile and web options gives us the flexibility we need for different situations.
Cons
Programming features in workflows are pretty limited right now, though I hear calculations and other functions are supposed to be added soon.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 101-500 employees
“All in one solution!”
Pros
I can access pictures, live diagnostics and documents all through one link which has been helpful for our school. It's a complete solution.
Cons
Hard to keep track of all the firmware updates since they only notify through email so we have to stay on top of checking and updating regularly
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
What types of pricing plans does XOi Vision offer?
The platform’s pricing is subscription-based, with the Basic plan starting at $99.00/month. You can also request a personalized XOi Vision price quote now.
What language does XOi Vision support?
The platform is primarily available in English.
Does XOi Vision offer an API?
No, XOi Vision software does not provide an API.
Who are the typical users of XOi Vision?
Businesses across various industries, including construction, plumbing, electrical, HVAC, and facilities services, benefit from XOi Vision features.
What level of support does XOi Vision offer?
The software offers a help center, knowledge hub, chat, email, and phone support.
What other apps does XOi Vision integrate with?
The software integrates with a variety of systems and platforms, including Jonas, ServiceTitan, Operix, WennSoft, and Penta.
Does XOi Vision have a mobile application?
Yes, it has a mobile app.