Last Updated

Overview

XOi Vision empowers field service teams by capturing critical jobsite data to enhance transparency and productivity. While some users note its search function can be imprecise, its powerful artificial intelligence (AI)-driven insights and significant reduction in callbacks make it an invaluable tool for modernizing operations and building customer trust.

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Overall Rating

Based on 6 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

XOi Vision Specifications

Work Order Management

Mobile Access

Customer Management

Reporting & Analytics

View All Specifications

What Is XOi Vision?

XOi Vision is a technician-focused, cloud-based platform that uses visual data capture and AI to streamline field service operations. It empowers technicians to document jobs accurately, access a rich knowledge base, and provide customers with unparalleled transparency. For businesses of any size, this leads to fewer callbacks, increased productivity, and helps bridge the skilled labor gap by making every technician more effective on the job.

XOi Vision Pricing

The XOi Vision pricing is subscription-based, and its details are as follows:

  • Basic - $99.00/month
Get in touch with us to get a customized XOi Vision cost quote.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

XOi Vision Integrations

The software supports integration with multiple systems and platforms, such as:

Book a free XOi Vision demo to learn more about its integration arrangements.

Who Is XOi Vision For?

XOi Vision software is ideal for a wide range of industries and sectors, including:

  • Heating, ventilation, and air conditioning (HVAC)
  • Plumbing
  • Electrical
  • Construction
  • Facilities services

Is XOi Vision Right For You?

XOi Vision is more than a simple Field Service Management (FSM) tool; it's a data intelligence platform built to empower technicians and future-proof your business. If your primary challenges are bridging the skills gap, improving first-time fix rates, and creating undeniable proof of work for customers, this platform is an ideal fit. Its value is recognized through numerous awards, including ‘Deloitte Technology Fast 500’. The software is a strategic investment in efficiency, transparency, and long-term growth.

Are you still not sure about XOi Vision and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.

XOi Vision Features

Leverage powerful AI to automatically generate clear, comprehensive work summaries from technician inputs. This technology is fueled by over a decade of jobsite data, empowering your team with highly specific, context-aware suggestions that streamline documentation and decision-making.

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Equip technicians to easily capture essential jobsite data through photos and transcribed videos. Using Optical Character Recognition (OCR), a single photo of a dataplate can instantly identify equipment information, creating consistent, standardized digital records for every single job.

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Deliver asset-specific information directly to technicians in the field automatically. Snapping a dataplate photo can trigger alerts and provide instant access to relevant manuals, diagrams, or service history, reducing search time and ensuring accurate, efficient problem-solving on site.

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Transform raw field data into actionable business intelligence with powerful, customizable reporting tools. Track team performance, identify equipment trends, and automatically uncover revenue opportunities like end-of-life replacements or new preventative maintenance contracts to improve your bottom line.

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Pros And Cons of XOi Vision

Pros

  • Enhances documentation and transparency

  • Easy to set up custom workflows

  • Great tool for technician training

Cons

  • App updates can alter workflow

  • Search function can be imprecise

XOi Vision Reviews

Total 6 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

AM

Alyssa M.

Small Business, 11-50 employees

5.0
November 2024

Simple and accurate

Pros

We started using this platform two years ago and it's completely changed how we handle work orders. Everything from repair calls to recommended fixes, safety issues, and refrigerant tracking gets managed with accuracy and simplicity. Our quote turnaround times have improved dramatically which means we can give customers the information they need to make smart decisions faster. Unit history, sales opportunities and estimates are all easy to track now. Anyone can find what they need with basic searches. The workflow possibilities and data collection through custom questions are practically limitless, really only constrained by what you can think up. It's become an essential tool that helps us consistently meet customer expectations and build stronger relationships with them.

Cons

I honestly can't think of anything negative to say about this platform. Every issue I've brought up has been resolved quickly and professionally with solutions that actually work. On the rare occasions when something couldn't be fixed right away, the team kept me informed about what was happening and gave me realistic timeframes for when things would be sorted out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB

Derek B.

Mid Market, 51-100 employees

5.0
August 2023

Mobile app is a plus

Pros

The mobile app makes it convenient for our field techs to input data during site visits and they don't need to be tech experts to figure it out. Creating custom workflows through the website is simple, even our supervisors can set them up. Having both mobile and web options gives us the flexibility we need for different situations.

Cons

Programming features in workflows are pretty limited right now, though I hear calculations and other functions are supposed to be added soon.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 101-500 employees

5.0
August 2023

All in one solution!

Pros

I can access pictures, live diagnostics and documents all through one link which has been helpful for our school. It's a complete solution.

Cons

Hard to keep track of all the firmware updates since they only notify through email so we have to stay on top of checking and updating regularly

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

The platform’s pricing is subscription-based, with the Basic plan starting at $99.00/month. You can also request a personalized XOi Vision price quote now.

The platform is primarily available in English.

No, XOi Vision software does not provide an API.

Businesses across various industries, including construction, plumbing, electrical, HVAC, and facilities services, benefit from XOi Vision features.

The software offers a help center, knowledge hub, chat, email, and phone support.

The software integrates with a variety of systems and platforms, including Jonas, ServiceTitan, Operix, WennSoft, and Penta.

Yes, it has a mobile app.