Last Updated Feb 14, 2025
Overview
Overall Rating
Based on 20 users reviews
4
Rating Distribution
Positive
80%
Neutral
15%
Negative
5%
Pros And Cons of Gupshup
Pros
Simple integration and setup
Scalable API for high-volume outbound messaging
User-friendly dashboard
Effective chatbot builder and advanced AI/NLP features
Cons
Reporting email lacks intuitiveness
No mobile interface for quick access
Frequently Asked Questions
Gupshup provides support through a 24/7 (live rep), email/help desk, phone support, chat, a knowledge base, and FAQs/forums.
Gupshup is designed to support a wide range of industries, including BFSI, food and beverage, retail, healthcare, gaming, advertising, real estate, travel and hospitality, education, media, and government sectors.
The Gupshup cost structure presents a "Pay-as-you-go" model and charges per message, covering both session and template messages, including setup and maintenance fees. Users can request a detailed analysis of the Gupshup price.
The software supports various third-party integrations, including Salesforce, Zapier, Shopify, Magento, and many more.
Yes, Gupshup offers a mobile app for Android devices.
Gupshup supports multiple languages, including Arabic, Chinese (Simplified), English, Afrikaans, French, Hindi, Indonesian, Malay, Persian, Portuguese, Spanish, Thai, Vietnamese, and many more.
Yes, Gupshup provides API access.