Gupshup empowers businesses in emerging markets to enhance customer engagement through conversational messaging across marketing, sales, and support. While customization may pose challenges for some, its user-friendly dashboard and proactive, efficient customer support make it a valuable tool for driving engagement success.
Gupshup Specifications
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
What Is Gupshup?
Gupshup software is a leading conversational messaging platform that allows businesses to create seamless, engaging experiences across 30+ messaging channels through a single API. With an easy-to-use omnichannel API, bot-building tools, and mobile marketing features, Gupshup processes over 10 billion messages monthly.
Gupshup serves over 45,000 businesses worldwide and supports channels like SMS, WhatsApp, and Instagram. It enables marketing automation and personalized messaging and provides in-depth analytics on campaign performance.
Gupshup Pricing
Gupshup Integrations
The software comes with diverse third-party integrations, including:
- Salesforce
- Zapier
- Shopify
- Magento
- ServiceNow
- QuickBooks
- Mailchimp
- Zendesk
Who Is Gupshup For?
Gupshup is designed to support businesses across diverse industries and sectors, including:
- BFSI
- Food & beverage
- Retail
- Healthcare
- Gaming
- Advertising
- Real estate
- Travel & hospitality
Is Gupshup Right For You?
Gupshup powers enhanced customer engagement through conversational messaging, serving thousands of businesses in marketing, sales, and support in emerging markets. Its robust platform handles over 6 billion messages monthly. It offers a unified API, tools for creating rich conversational experiences, and strong partnerships across messaging channels, device manufacturers, ISVs, and operators. This platform enables businesses to seamlessly integrate conversations into their customer engagement strategies for lasting success.
Do you still need to figure out Gupshup? Call our team at (661) 384-7070 for expert guidance on your questions.
Gupshup Features
Gupshup provides an AI-powered chatbot solution that delivers automated support. It offers seamless conversational interactions with customers across diverse business processes, improving efficiency and reducing the need for human intervention.
See How It WorksThe platform supports efficient field team management, ensuring seamless coordination for service delivery. It helps track activities, schedule tasks, and streamline communication, allowing field agents to provide better service and improve operational productivity.
See How It WorksGupshup offers advanced lead generation capabilities by utilizing bots to collect customer data and automate responses. It helps businesses streamline the process of identifying potential customers, increasing lead volume and conversion rates.
See How It WorksThis conversational platform allows businesses to showcase their product catalog, facilitate 1-click bill payments, and remind customers about abandoned carts, upselling, and cross-selling opportunities, enhancing the shopping experience and driving conversions.
See How It WorksThe software provides real-time order tracking notifications, including updates on returns, refunds, reorders, and services. This feature keeps customers informed at every stage of their order, enhancing satisfaction and minimizing service-related inquiries.
See How It Works