Last Updated
Overview
Detrack software enhances last mile delivery operations through real-time vehicle tracking, automated proof of delivery, and customizable workflows. Though its extensive features may feel complex for smaller operations, it remains a powerful option for logistics teams seeking greater control, visibility, and accuracy across their delivery networks.
Detrack Specifications
- Vehicle Tracking (GPS)
- Driver Management
- Route Optimization
- Compliance Management
Detrack Features
Delivery Tracking
Detrack's delivery tracking solution provides real-time visibility for both businesses and their customers. It offers a live GPS tracking dashboard for the entire fleet and a customer-facing widget that allows recipients to monitor their deliveries. This transparency reduces customer inquiries and enhances the overall delivery experience.
Reports And Analytics
The reports and analytics feature help businesses turn delivery data into actionable insights. The system generates real-time reports on key performance indicators (KPIs) like delivery success rates, driver performance, and late deliveries. These insights help managers identify trends and make data-driven decisions to optimize logistics.
Route Planning
Detrack features a route planning tool that uses advanced algorithms to find the most efficient routes, reducing delivery time and fuel costs. The system helps businesses minimize travel distances and optimize stop sequencing. This feature automates a critical part of the delivery process and ensures that fleets operate with maximum efficiency.
Rate Cards
The rate cards feature allows businesses to automate complex delivery pricing. You can configure flexible pricing logic based on a variety of factors, including weight, quantity, location, and vehicle type. This ensures that pricing is transparent and accurate for both customers and invoicing purposes.
Vehicle Safety Checks
The vehicle safety check feature helps businesses ensure their fleet is well-maintained and compliant with safety standards. Drivers can use the mobile app to perform and submit vehicle inspection checklists with real-time syncing. This promotes driver accountability and helps to maintain a safe and reliable fleet.
Pros And Cons of Detrack
Pros
Offers automated proof of delivery with photos
Optimizes delivery routes to reduce fuel costs
Strong feature set for last‑mile delivery: e‑POD, live tracking, analytics
Cons
It is not a pre-packaged, off-the-shelf solution
Sometimes it has reported minor app glitches
Detrack Reviews
Total 22 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars59%
4
Stars41%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Johannita M.
Building Materials, 51-100 employees
Less than a year
“Extremely useful for daily routines”
Pros
This tool is extremely useful and makes my daily routine a lot simpler. Plus I love having the Proof of Delivery documents available online, so if a customer ever questions a delivery, we can just download the POD and forward it to them immediately.
Cons
I genuinely cannot think of anything I dislike about it. The software has only been beneficial for our operations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joanne L.
Management Consulting, 51-100 employees
More than a year
“Valuable for sending instant job updates”
Pros
I really value the ability to send drivers updated jobs instantly. The recent addition of recurring scheduled jobs has also been a great help.
Cons
One thing I dont like is that I cannot copy and paste an identical job to another day. I am not talking about rescheduling but creating the same job with a different address. To do this I have to manually re-enter everything. Also setting up recurring jobs based on specific dates is very confusing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Oreste P.
Consumer Goods, 1-10 employees
More than a year
“Everything runs smoothly for customers”
Pros
Everything runs smoothly. Our customers really like the system, we do not have lost deliveries anymore and operations are much quicker now.
Cons
Nothing comes to mind. Honestly it is really tough to find a flaw with this app. The only thing we are waiting for is an Italian language version.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of Detrack?
The typical users of Detrack are businesses in the logistics, retail, construction, food and beverage, and e-commerce industries.
Does Detrack offer an API?
Yes, Detrack provides an API that allows for integration with other systems and customization of workflows.
Does Detrack have a mobile app?
Yes, Detrack software offers a mobile app.
What level of support does Detrack offer?
Detrack provides comprehensive support options including email and live chat, phone support, and 24/5 availability.
What types of pricing plans does Detrack offer?
Detrack pricing includes the following tiers: PRO at $29 per vehicle per month, Advanced at $39 per vehicle per month, and Enterprise with custom pricing. Contact us to get a Detrack cost quote.
What language does Detrack support?
Detrack supports multiple languages, including English, Spanish, German, French, and Vietnamese.
What other apps does Detrack integrate with?
Detrack integrates with many software including Shopify, WooCommerce, Shopee, Xero, and QuickBooks.