ITS Dispatch Reviews

Pros

Being able to search both loads and trucks in one place makes my work much easier. I can check the rates listed on the boards and post my own loads there as well. This software is such a key part of my workflow that I really couldn't do my job without it.

Cons

At times the posted rates don't fully match what loads are actually moving for. It also gets harder to rely on pricing for California loads during produce season. Aside from that the rate information is usually pretty accurate.

Pros

It works well as a great option for smaller businesses. It's easy to use and provides good visibility across operations.

Cons

As the business grows beyond a certain size, you eventually have to move to another system. The financial management capabilities also need improvement.

Pros

In my opinion the software is very user-friendly and easy to use.

Cons

There really was not anything I disliked about it.

Pros

Great tool and being able to manage all my loads and keep my billing organized in one place is a big advantage.

Cons

One thing that gets frustrating is entering a consignee or shipper address that already exists in the system. Instead of filling it in automatically the software often creates duplicate entries.

Pros

The platform is easy to use and does a great job covering the entire transportation lifecycle. It also makes the process of finding trucking companies for business needs simple and having invoicing and payables review modules built in adds real value.

Cons

Downside is that the operational workflow is not very flexible and the check call and load follow-up options are quite basic.

Pros

It fits a small company really well and the ability to scale as we continue to grow is a big advantage. Another valuable feature is that it lets you calculate fuel taxes for your trucks.

Cons

Small amount of space available for disclaimers on truck confirmations. Even with that, I still think it's an excellent product that gives smaller companies the tools to compete with much larger businesses.

Pros

Using it has been very easy. The platform is easy to use, it integrates well with QuickBooks and the screens are clean and concise.

Cons

Feature still missing is a built-in check-writing function for paying carriers. Aside from that, it's a very great tool.

Pros

This program has been an excellent solution for small to mid-sized brokerages and the support behind it has been very great.

Cons

It would be even better with more integration options for larger platforms.

Pros

After using this for the past 10 years, we still love it and have had a very positive experience with it.

Cons

Updates have improved the functionality although there were some issues with it several years ago.

Pros

Software was easy to use overall although entering information could be challenging at times. A simpler flow for the on-screen information would make the experience even better.

Cons

Sometimes inputting information was difficult and I kept looking for a faster way to complete those steps. Customer service also needs improvement.

Pros

For me using it has been very easy from the start. The interface is user-friendly, it's simple to work with and it has saved me a lot of time because many tasks are handled automatically.

Cons

Only possible downside is the price although I still believe it offers excellent value for the money. Personally, I always prefer lower-cost options but I also understand that pricing often reflects the level of quality.

Pros

Searching for what I need on this platform is very easy and I really appreciate being able to see company ratings while I browse my options.

Cons

Area I would change is how clicking on a truck opens a new page. I would prefer it to stay on the same page instead.

Pros

This platform covers nearly every transportation need thanks to the wide range of functions and features it offers.

Cons

Interface feels dull so navigating the site can be difficult at times. It is also not always clear which product is the right fit for a specific need.

Pros

In my opinion it is easy to work with and many of its features feel simple right away. It serves as a great, affordable choice for smaller companies that need something simple and practical.

Cons

That simplicity is also where it starts to fall short. In certain situations it feels too basic and it is missing some essential capabilities for larger businesses, such as EDI. As our company grew, it no longer met our needs.

Pros

It manages to stay simple while still covering everything we need. The integrations are a big plus because they make it easy to connect with other tools and systems.

Cons

Only real downside was having to make the switch in order to get started. Learning a new system always takes some effort but it's worth it when it's implemented the right way.

Pros

Even my 67-year-old dad can understand the system and use it without any trouble. The setup was fast and there are plenty of demo videos that walk you through everything. It's also reassuring that when you call, a real person actually answers the phone. Another big plus is that all data can be exported to Excel.

Cons

Point I'd really like to see is a column that lets you record partial payments while still showing the remaining balance on the account. Sometimes customers can only pay part of what they owe and I don't like having to mark something as fully paid when there is still an outstanding balance.

Pros

This software has been very helpful for managing IFTA and keeping finances organized.

Cons

Communication with drivers could still be improved.

Pros

Quarterly IFTA tax filing used to be a real hassle for us but this software has made the whole process much easier. All I need to do is enter our fuel receipts and loads and it takes care of the rest. We began with just one truck and trailer and a year later we've grown to four trucks and trailers. Adding another truck to the account has been simple and affordable. Thank you for everything!

Cons

Haven't come across any cons with it so far.

Pros

Keeping track of shipments is simple with this system and the interface is very user friendly. It also lets me export to QuickBooks quickly and uploading files while keeping everything well organized is a big plus.

Cons

I do wish Internet Truckstop or DAT had deeper integration with the platform instead of just being available for posting shipments. Having more of those features built in would make things easier for me.

Pros

Getting started with it is very easy and the software is easy to use.

Cons

So far I haven't run into any issues with it.