ITS Dispatch Reviews

Pros

Handling both customer billing and driver payroll within a single package has been very convenient for me. When I generate reports the calendar automatically jumps ahead to 2017 which adds an extra click to the process. It takes a bit more time than it should and can be annoying.

Cons

Nothing negative to mention.

Pros

My experience with this software has been very positive.

Cons

From my experience there haven't been any downsides.

Pros

Overall, this is a very good software. The only thing I don't like is that it doesn't let you keep track of truck and trailer maintenance.

Cons

Other than that, I don't have any additional cons to mention.

Pros

Simple to learn and use and I'd definitely recommend it as a good starter system. I do wish it offered integration with GPS and QuickBooks Online.

Cons

As far as cons go, nothing has come up.

Pros

It would be helpful if the system allowed me to send text information directly to the driver from within it.

Cons

At this point, I don't have any drawbacks to mention.

Pros

Getting around the system is easy and it's easy to access whenever needed. However, when we've reached out to customer service about certain requests they've told us not enough customers are asking for those changes so they can't implement them. The custom settings also aren't very clear or easy to understand.

Cons

No particular downsides have come up.

Pros

Perfect tool and it would be even more helpful if, while the add new load window is open, we could also look up a customer or shipper instead of only being able to add them.

Cons

So far, everything has worked without any issues.

Pros

I like that it handles the core tasks well and works as a reliable basic program. It would be even better with more features and additional customization options.

Cons

There aren't any cons worth pointing out.

Pros

We've been using it for the past four years and it has been very easy to work with. It keeps our daily workflow running efficiently and helps everything move along without much effort. The only improvement I would suggest is allowing users to type in the date entry field instead of selecting it only from the calendar which would make the process even faster.

Cons

Nothing significant has caused problems.

Pros

Handling invoices and driver payroll with this software has made my workflow much more organized. It helps me keep everything in order and makes those tasks much easier to manage.

Cons

Thus far, I've had no issues that I would consider a con.