Last Updated
Overview
Razorpay is a payment gateway software that helps businesses collect, manage, and process online payments. While its dashboard can be overwhelming for new users, it offers seamless integration and multi-currency support. Razorpay delivers efficiency and flexibility for digital payment management.
Overall Rating
Based on 76 users reviews
3.5
Rating Distribution
Positive
64%
Neutral
11%
Negative
25%
Starting Price
Custom
Razorpay Specifications
- Payroll Integration
- Mobile App
- Alerts/Notifications
- Employee Information Management
What Is Razorpay?
Razorpay, a leading payments technology platform, empowers businesses in the US to enhance their payment and HR processes. As a cloud-based payment gateway, it simplifies online transactions for businesses of all sizes. It supports credit/debit cards, UPI, wallets, and international payments. With seamless integration, advanced analytics, and scalable solutions, Razorpay streamlines finances, automates payouts, and supports HR workflows. It delivers reliable, efficient, and secure payment processing through a user-friendly platform.
Razorpay Pricing
Disclaimer: The pricing is subject to change.
Razorpay Integrations
The software supports integration with multiple systems and platforms, such as:
- Shopify
- WooCommerce
- WIX
Who Is Razorpay For?
Razorpay is ideal for mid-sized to large enterprises with high payment volumes across a wide range of industries, including:
- E-commerce businesses
- SaaS providers
Is Razorpay Right For You?
Razorpay is ideal if your business needs a secure, scalable, and feature-rich payment gateway with strong integration capabilities. Its standout features include multi-currency support and an intuitive dashboard for managing transactions. Razorpay works especially well for businesses aiming for a smooth payment experience and high customization.
Still doubtful if Razorpay software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Razorpay Features
API Driven Automation
Razorpay offers a complete API-driven automation system that requires zero manual intervention, enabling businesses to scale efficiently. This feature reduces human error and ensures smooth payment workflows across platforms.
Multiple Payment Methods
Razorpay supports a variety of payment methods, including credit/debit cards and ACH, with more coming soon. This flexibility improves the payment experience for customers and increases transaction success rates.
White-Glove Support
Razorpay offers responsive customer support across multiple touchpoints, ensuring quick resolution of queries. This level of service enhances business reliability and user satisfaction.
Dashboard Reporting
Razorpay provides a powerful dashboard with real-time data and insights, helping businesses make informed financial and operational decisions. Customizable reports add flexibility to performance tracking.
Instant Activation
Razorpay enables instant activation through fully online self-serve onboarding with minimal documentation. This allows businesses to start accepting payments within hours.
Pros And Cons of Razorpay
Pros
Supports multiple payment methods: credit/debit cards, UPI, net banking, and international payments
Easy setup and quick transaction processing
Flexible checkout options for better customer experience
Seamless integration with e-commerce and POS systems
Powerful dashboard with real-time insights
Customizable checkout pages to match brand identity
Cons
Customer support response times need improvement, especially during peak hours
Transaction fees may be higher compared to alternatives
Limited offline support for certain features
Razorpay Reviews
Total 76 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars41%
4
Stars24%
3
Stars8%
2
Stars3%
1
Stars25%
Share your experience
Designifier, 1-10 employees
Less than 6 months
“Avoid Razorpay at All Costs!”
Pros
No pros
Cons
If there were a rating below one star, I'd give it. Razorpay is, hands down, the worst payment gateway I've ever used—nothing works after registration. No payment process via the WordPress plugin. No payments in Indian Rupees. No payments in other currencies. No payments via quick payment links—absolutely nothing functions. You can't even update basic personal info, like your business picture, contact number, or WhatsApp details. Customer service? Non-existent—they ignore every request. Razorpay isn't just the worst payment gateway; it's the worst online service period. I deleted my account after this total disregard.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Consumer Goods, 1-10 employees
Less than 6 months
“Slow and unresponsive support”
Pros
Customer help has been poor and response times are very slow.
Cons
Support has been terrible. I've been waiting 48 hours for a response after sending multiple emails and completing the required forms but no one has reached out.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
1
Functionality
5
Retail, 101-500 employees
More than a year
“Game-changing digital payment integration”
Pros
I've found this solution to be a game-changer. It integrates smoothly with our e-commerce and POS systems, which makes digital payments simple and the variety of payment methods works well for our diverse customer base.
Cons
The dashboard is powerful but I found it a bit overwhelming at first. Support response times also lag during peak periods which is frustrating when you need help the most.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Frequently Asked Questions
What language does Razorpay support?
Razorpay primarily supports English.
Does Razorpay have a mobile app?
Yes, Razorpay offers a mobile app for Android and iOS to manage payments and transactions on the go.
What other apps does Razorpay integrate with?
Razorpay integrates with Shopify, WooCommerce, WIX, Intuit, Google, and more.
Who are the typical users of Razorpay?
Razorpay is ideal for mid-sized to large enterprises with high payment volumes, especially e-commerce businesses and SaaS providers requiring seamless, scalable payment solutions.
Does Razorpay offer an API?
Yes, Razorpay provides a comprehensive API for payment processing and integration with various platforms.
What types of pricing plans does Razorpay offer?
Razorpay uses a pay-as-you-go model for its standard payment gateway service, with current pricing at 2.9% + $0.30 per transaction. Get a detailed Razorpay price breakdown.
What level of support does Razorpay offer?
Razorpay provides 24×7 customer support.