OnTime 360

OnTime 360

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Overview

OnTime 360 offers a comprehensive cloud‑based delivery management platform that helps logistics teams manage dispatching, tracking, and proof of delivery efficiently. While its user interface can feel a bit complex for beginners, its real‑time visibility, mobile driver support, and customizable workflows make it a reliable choice for growing courier businesses.

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Starting Price
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OnTime 360 Specifications

  • Vehicle Tracking (GPS)
  • Fuel Management
  • Maintenance Scheduling
  • Driver Management

OnTime 360 Features

Vehicle Management

OnTime 360 provides comprehensive vehicle management, allowing businesses to track all fleet vehicles and monitor maintenance schedules. The software sends timely notifications when a vehicle reaches a set mileage or date for service, while also offering recommendations on vehicle capabilities, helping companies maintain a safe and efficient fleet.

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Tracking And Tracing

The platform enables real-time tracking and tracing of packages, giving teams instant access to order details. OnTime 360 automates service changes, pricing adjustments, and driver notifications, streamlining communication and reducing manual errors, ensuring that customers receive accurate updates and timely deliveries with minimal effort.

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Location Management

The software organizes all pickup and delivery addresses, helping businesses visualize operational reach. With smart assignment features, it can recommend delivery zones, support real-time pricing for customers, and maintain a structured address database, improving dispatch efficiency and providing a foundation for accurate service planning.

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Reporting

OnTime 360 delivers meaningful reports using live company data, giving management instant insights into operational performance. The software offers predefined reports and a complete report authoring environment, while allowing export to PDF, Excel, web pages, or text files, making it easy to analyze trends and inform strategic decisions.

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Billing Management

The platform streamlines billing operations by generating invoices and posting payments automatically. OnTime 360 integrates shipment data, supports both manual and cycle-based invoicing, and enables customization with its report authoring tool, saving time while ensuring accuracy and providing a professional billing experience for all customers.

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Pros And Cons of OnTime 360

Pros

  • Extensive vehicle management including maintenance notifications

  • Powerful tracking and tracing from one interface

  • Organized location management with smart zone recommendations

Cons

  • Automatic syncing of invoices for clients could improve

  • Adding color coding for service levels would help clarity

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Frequently Asked Questions

What types of pricing plans does OnTime 360 offer?

OnTime 360 pricing starts at $99/month. The Start plan includes 250 shipments, unlimited users and customers, mobile apps, a basic customer web portal, GPS tracking, and reporting tools. Higher tiers include Grow at $249/month, Scale at $499/month, and Custom plan starting at $499/month. Get a detailed OnTime 360 cost breakdown to make an informed decision.

What other apps does OnTime 360 integrate with?

OnTime 360 supports integration with multiple platforms, including QuickBooks, FreshBooks, and Xero Accounting.

Who are the typical users of OnTime 360?

OnTime 360 features are used by courier companies, medical delivery services, food delivery businesses, freight brokers, third-party logistics providers, legal messengers, and parts distribution teams.

What level of support does OnTime 360 offer?

OnTime 360 offers comprehensive customer support, including a detailed user guide, searchable knowledge base, video tutorials, developer resources for API and SDK, blog updates, email form submissions, and phone support Monday to Friday, 8:00 AM–5:00 PM PT.

Does OnTime 360 have a mobile app?

Yes, OnTime 360 offers a dedicated mobile app for both iOS and Android.

Does OnTime 360 offer an API?

Yes, OnTime 360 offers an API.

What language does OnTime 360 support?

OnTime 360 software primarily supports English.