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Overview

OnTime 360 offers a comprehensive cloud‑based delivery management platform that helps logistics teams manage dispatching, tracking, and proof of delivery efficiently. While its user interface can feel a bit complex for beginners, its real‑time visibility, mobile driver support, and customizable workflows make it a reliable choice for growing courier businesses.

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OnTime 360 Specifications

Vehicle Tracking (GPS)

Fuel Management

Maintenance Scheduling

Driver Management

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What Is OnTime 360?

OnTime 360 is a robust delivery management platform designed to optimize operations for courier and messenger services. It utilizes exclusive Smart Client technology, allowing dispatchers to continue processing orders even during internet outages, addressing the critical pain point of downtime. The system features advanced route optimization to minimize fuel consumption and automated notification tools that keep stakeholders informed. It scales effortlessly, supporting businesses from small startups to large enterprises with complex logistical needs.

OnTime 360 Pricing

OnTime 360 pricing starts at $99/month. This basic plan, known as Start, includes 250 shipments, unlimited users and customers, mobile apps, a basic customer web portal, GPS tracking, and reporting tools. Further pricing tiers of the software are as follows:

  • Grow: $249/month
  • Scale: $499/month
  • Custom: Starting at $499/month
Request a personalized OnTime 360 price estimate for your business today!

Disclaimer: The pricing is subject to change.

OnTime 360 Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the OnTime 360 demo to learn more about its integration arrangements.

Who Is OnTime 360 For?

OnTime 360 is ideal for a wide range of businesses and service types, including:

  • Courier services
  • Freight brokers
  • Medical delivery
  • Food delivery
  • Third-party logistics
  • Legal messengers
  • Parts distribution

Is OnTime 360 Right For You?

OnTime 360 is ideal for courier and medical logistics businesses looking to scale efficiently. It combines HIPAA and GDPR-compliant security with offline Smart Client reliability, ensuring uninterrupted operations. Recognized for excellent customer support, it serves leaders like Dash Delivery and Medstar Cabulance. With a scalable architecture supporting unlimited users and enterprise-grade features at a competitive price, OnTime 360 provides the operational stability needed for mission-critical dispatching.

Still unsure about OnTime 360? Contact us at (661) 384-7070 for further guidance.

OnTime 360 Features

OnTime 360 provides comprehensive vehicle management, allowing businesses to track all fleet vehicles and monitor maintenance schedules. The software sends timely notifications when a vehicle reaches a set mileage or date for service, while also offering recommendations on vehicle capabilities, helping companies maintain a safe and efficient fleet.

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The platform enables real-time tracking and tracing of packages, giving teams instant access to order details. OnTime 360 automates service changes, pricing adjustments, and driver notifications, streamlining communication and reducing manual errors, ensuring that customers receive accurate updates and timely deliveries with minimal effort.

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The software organizes all pickup and delivery addresses, helping businesses visualize operational reach. With smart assignment features, it can recommend delivery zones, support real-time pricing for customers, and maintain a structured address database, improving dispatch efficiency and providing a foundation for accurate service planning.

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OnTime 360 delivers meaningful reports using live company data, giving management instant insights into operational performance. The software offers predefined reports and a complete report authoring environment, while allowing export to PDF, Excel, web pages, or text files, making it easy to analyze trends and inform strategic decisions.

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The platform streamlines billing operations by generating invoices and posting payments automatically. OnTime 360 integrates shipment data, supports both manual and cycle-based invoicing, and enables customization with its report authoring tool, saving time while ensuring accuracy and providing a professional billing experience for all customers.

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Pros And Cons of OnTime 360

Pros

  • Extensive vehicle management including maintenance notifications

  • Powerful tracking and tracing from one interface

  • Organized location management with smart zone recommendations

Cons

  • Automatic syncing of invoices for clients could improve

  • Adding color coding for service levels would help clarity

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Frequently Asked Questions

OnTime 360 pricing starts at $99/month. The Start plan includes 250 shipments, unlimited users and customers, mobile apps, a basic customer web portal, GPS tracking, and reporting tools. Higher tiers include Grow at $249/month, Scale at $499/month, and Custom plan starting at $499/month. Get a detailed OnTime 360 cost breakdown to make an informed decision.

OnTime 360 supports integration with multiple platforms, including QuickBooks, FreshBooks, and Xero Accounting.

OnTime 360 features are used by courier companies, medical delivery services, food delivery businesses, freight brokers, third-party logistics providers, legal messengers, and parts distribution teams.

OnTime 360 offers comprehensive customer support, including a detailed user guide, searchable knowledge base, video tutorials, developer resources for API and SDK, blog updates, email form submissions, and phone support Monday to Friday, 8:00 AM–5:00 PM PT.

Yes, OnTime 360 offers a dedicated mobile app for both iOS and Android.

Yes, OnTime 360 offers an API.

OnTime 360 software primarily supports English.

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