FreshBooks is cloud-based accounting software best suited for small businesses and freelancers. Although it has minor bugs, users commend its easy-to-navigate interface. Some notable features include time, expense, and invoice tracking. Overall, FreshBooks is a comprehensive financial management tool with excellent invoicing capabilities.

FreshBooks Software Specifications

Time Tracking

Task Management

Reporting

Budget Management

View All Specifications

What Is FreshBooks?

Overview

FreshBooks is a renowned cloud-based accounting software that helps businesses and self-employed professionals manage invoicing, expense tracking, and financial operations. With a user-friendly interface, the software is designed to handle project workflows and promote collaboration. The software includes key features such as invoicing, expense tracking, time tracking, reporting, and payment management.

What Is FreshBooks Best For?

The software is known for its exceptional invoicing capabilities. It allows users to create professional, customizable invoices in seconds and even automate tasks like recurring invoices and payment reminders. Additionally, its user-friendly interface ensures a seamless and effortless experience.

FreshBooks Pricing

The vendor offers three subscription plans:

  • Lite - $7.60/month
  • Plus - $13.20/month
  • Premium - $24.00/month
  • Select - Custom Pricing

The software offers various pricing plans that cater to many organizations and their growing needs. Request for a custom FreshBooks cost.

Disclaimer: The pricing is subject to change. 

FreshBooks Integrations

The software integrates with third-party applications, including:

How Does FreshBooks Work?

Here is how you can navigate the software after logging in:

  • Set up the company profile, including business name, address, and contact information
  • Customize the look and feel of invoices, including logo, colors, and default notes
  • Create new invoices and send them directly to clients via email
  • Track time spent on projects and tasks using the built-in timer
  • Record expenses by entering them manually or importing them from a bank account
  • Generate reports such as ‘Profit & Loss’, ‘Sales Tax Summary’, and ‘Accounts for Aging’
  • Invite team members and assign roles and permissions
Watch a free FreshBooks demo and learn more about its capabilities.

Who Is FreshBooks For?

FreshBooks project management serves a diverse user base, including freelancers, small businesses, and employee-based businesses. Industries also use it:

  • Marketing and agencies
  • Creatives
  • Construction and trades
  • Consulting
  • IT and technology
  • Legal
  • Business and professional services 

Is FreshBooks Right For You?

Are you a small business owner or freelancer looking for a comprehensive, user-friendly, efficient accounting solution? If so, FreshBooks could be the perfect fit for you.

FreshBooks takes security very seriously. The platform uses industry-standard SSL encryption and is routinely tested for security vulnerabilities. Additionally, FreshBooks offers scalability. As your business grows, FreshBooks can grow with you. You can upgrade your plan to add more clients or advanced features.

Still not sure if FreshBooks is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

FreshBooks Software Features

The software offers a comprehensive invoicing feature that allows users to create professional, customizable invoices in seconds. This feature helps businesses save time, reduce errors, and maintain accurate financial records. With FreshBooks, you can automate recurring invoices, personalize thank you emails, and even see when a client has viewed or paid an invoice.

how it worksSee How It Works

With FreshBooks, users can easily track their expenses. The software allows users to log the costs manually or import them from a bank account, ensuring that all financial records are accurate and up to date. You can take photos of your receipts, and FreshBooks will include them in your expense reports automatically.

how it worksSee How It Works

This feature includes a built-in timer that allows users to accurately track the time spent on projects and tasks. This feature is especially beneficial for companies that charge customers based on the hours spent on a task. It also allows you to see which tasks take up most of your time so you can better plan your day.

how it worksSee How It Works

This feature provides a variety of reports, including Profit & Loss, Sales Tax Summary, and Accounts Aging. These reports provide valuable insights into a business’s financial health and can be essential tools for decision-making. Sharing these reports with your accountant or team members is effortless.

how it worksSee How It Works

FreshBooks supports online payments, making it easier for businesses to get paid. Clients can pay invoices directly from their email, and FreshBooks supports multiple payment gateways for added convenience. This means faster payment with less hassle for both you and your clients.

how it worksSee How It Works

Pros and Cons of FreshBooks Software

Pros

  • User-friendly interface
  • Excellent invoicing capabilities
  • Robust expense tracking
  • Comprehensive-time tracking

Cons

  • Initial training required
  • Minor bugs and glitches
  • Customer service can be improved, according to some FreshBooks reviews

FreshBooks Software Pricing

Lite

Freelancers

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What's Included

  • Freelancers

  • Send Unlimited Invoices to up to 5 Clients

  • Track Unlimited Expenses

  • Send Unlimited Estimates

  • Get Paid With Credit Cards and Bank Transfer

  • Run Reports for an Easy Tax Time

  • Access From Anywhere on iOS and Android

Plus

Self-Employed

eyeeye

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What's Included

  • Self-Employed

  • Send Unlimited Invoices to up to 50 Clients

  • Automatically Track Expenses

  • Automatically Capture Receipt Data

  • Email Receipts Right to Your Account

  • Send Unlimited Estimates and Proposals

  • Get Paid With Credit Cards and Bank Transfer

  • Set Up Recurring Bills and Client Retainers

  • Run Business Health Reports

  • Run Financial and Accounting Reports

Premium

Businesses With Contractors

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What's Included

  • Businesses With Contractors

  • Send Unlimited Invoices to an Unlimited Amount of Clients

  • Track Bills, Bill Payments & Vendors With Accounts Payable

  • Track Project Profitability

  • Customize Email Templates With Dynamic Fields

  • Customize Email Signatures

  • Automatically Track Expenses

  • Automatically Capture Bills and Receipt Data

  • Automatically Send Late Payment Reminders and Bill Late Fees

  • Send Unlimited Estimates and Proposals

Select

Businesses With Employees

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What's Included

  • Businesses With Employees

  • Send Unlimited Invoices to an Unlimited Amount of Clients

  • Access to Lower Credit Card Transaction Fees and Capped Bank Transfer (ACH) Fees

  • Start With 2 Team Member Accounts

  • Get a Dedicated Account Manager

  • Help Migrating From Other Software

  • Get Up and Running With Custom Onboarding Services

  • Remove FreshBooks Branding From Client Emails

  • A Dedicated Number for Exclusive Select Support

  • Get Paid With Credit Cards and Bank Transfers

FreshBooks Software Reviews

Overall Rating

4.6

1051 Review(s)

Rating Distribution

5

star

(695)

4

star

(289)

3

star

(42)

2

star

(11)

1

star

(14)

February 2024

Freshbooks outperforms Quickbooks.

Melissa

Consumer Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I really appreciate the modern vibe of Freshbooks. It makes dealing with the accounting side of my business much more bearable.

Cons

FreshBooks has no drawbacks its a joy to use.

February 2024

One and only best In Freshbooks

Ragu

Hospital & Health Care

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Pros

Freshbooks offers the best mobile app experience delivering delightful user experiences.

Cons

Occasionally Freshbooks poses challenges with invoice processing.

February 2024

Financial services

Krishna

Food & Beverages

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Pros

I find the invoice services and Paytm services provided by Freshbooks to be excellent.

Cons

I suggest enhancing the invoice history feature.

February 2024

Excellent Support for Payroll

Brad

Insurance

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Freshbooks is so user-friendly for bookkeeping and integrating my payroll was a breeze. When I had questions about setting up payroll and linking it with Gusto and my bank my Freshbooks account manager [sensitive content hidden] was amazing. She guided me through everything and even connected me with [sensitive content hidden] from payroll support. We had a productive Zoom call and they helped me get everything sorted. What a fantastic experience!

Cons

At the moment I dont have any negatives to report.

February 2024

FreshBooks - Quicker and Easier than the other

Alan

Information Technology and Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Setting up Freshbooks was a breeze! I effortlessly created customer profiles added products and set up recurring invoices to run smoothly on autopilot.

Cons

I havent encountered anything I dislike thus far.

January 2024

FreshBooks - Smarter replace of QuickBooks

Andrey

Banking

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Freshbooks offers better pricing a superior user interface and more functionality compared to QuickBooks. All the functions are equally good but Freshbooks is more intuitive.

Cons

Theres not much to critique perhaps improving the capture of expense receipts and implementing better AI-driven logic for organizing them by category. Additionally more financial reports could be beneficial.

January 2024

Perfect Invoice Processing Tool with Intuitive Accounting Options.

Sashah

Design

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Integrating accounting processes is a breeze with Freshbooks. I particularly appreciate its seamless platform for credit card processing and online invoicing. Managing project expenses and employee data is straightforward and generating financial reports is a simple task.

Cons

So far I havent encountered any issues with the product. After my initial implementation I was ready to dive right into my work.

January 2024

Good for Minimal Needs

Levi

Events Services

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

Pros

FreshBooks is incredibly user-friendly with a convenient mileage tracker and easy receipt uploads. I love how invoices can be generated directly from estimates and the design and options for invoices are versatile.

Cons

It feels like it could offer more features considering its price point maybe something to assist with tax preparation.

January 2024

freshbooks is an excellent product that I advise everyone to try

ESMAEIL

Computer & Network Security

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Pros

Freshbooks stands out as one of the best products Ive ever used. Its user interface is incredibly easy to navigate and it doesnt take long to get the hang of it thanks to its professional design. It handles tax calculations and invoice preparation exceptionally well and is highly reliable.

Cons

Its a solid platform with no major issues. Im hopeful that improvements will be made efficiently to keep pace with our evolving needs.

January 2024

One of the Successful platforms for reading and analyzing different topics.

Julietta

Information Technology and Services

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Pros

Finding and reading the necessary books is much easier with Freshbooks availability and accessibility.

Cons

There are certain areas that arent covered.

Frequently Asked Questions

Yes, the software has an API available for use.