Shipday

What Is Shipday?

Shipday is a cloud-based local delivery management platform tailored for businesses that require efficient last-mile delivery solutions. The software offers features such as live driver tracking with continuous GPS updates, real-time visibility into driver movement during active deliveries, onboarding support for setting up fleets and delivery workflows, and route optimization that adjusts delivery paths based on order density and timing. The software enables organizations to manage deliveries efficiently using either their own fleet or third-party drivers, streamlining operations.

By centralizing delivery workflows and providing actionable insights, Shipday helps companies improve delivery speed, enhance customer satisfaction, and optimize operational efficiency.

What Is Shipday Best For?

Shipday stands out for its AI Receptionist that answers customer calls instantly, takes orders, checks delivery status, and automatically routes information into connected POS systems. The platform supports restaurants and delivery businesses with 24/7 call handling, bilingual communication, live menu syncing, and automated booking management, helping teams reduce missed calls and capture more orders during busy hours.

How Much Does Shipday Cost?

Shipday pricing starts at $39/month for the Professional plan under the Delivery Company package. It offers tiered pricing plans that increase depending on the volume of deliveries. The plans are divided into the following two modules: Delivery Company and Merchants.

• Branded Premium: Starting from $79/month (For 300 orders + $0.20/order)
• Branded Elite: Starting from $99/month (For 300 orders + $0.20/order)
• Branded AI Elite: Starting from $159/month (For 750 orders + $0.20/order)
• Business AI: Starting from $349/month (For 1,000 orders + $0.25/order)

In addition, businesses should keep the following potential costs in mind based on the industry benchmarks:

• Per-Delivery Usage Fees: $0.05–$0.25/delivery for high-volume operations, depending on plan and region  
• SMS/WhatsApp Notification Charges: Variable pass-through costs based on messaging volume
• POS And E-Commerce Integrations: $0–$200/month, depending on complexity and plan level  
• API And Custom Integrations: $1,000–$10,000+ one-time setup for advanced workflows and enterprise systems  
• Onboarding And Implementation: $0–$2,000 for SMB setups and $2,000–$10,000+ for multi-location or enterprise deployments
• Training And Onboarding Support: $500–$5,000 depending on team size and complexity

Users generally view Shipday pricing as highly affordable, with strong value driven by its free plan and low-cost entry tier. Many reviewers highlight that it is particularly cost-effective for small restaurants and delivery businesses needing core dispatch, tracking, and automation features without heavy setup costs. However, some users note that pricing can become less transparent when scaling, as advanced features and integrations are tied to higher tiers, which may increase overall costs for growing operations.

Shipday Integrations

Shipday integrates with the following third-party software, such as:

• Shopify software
• Odoo
• GoTab
• Otter
• Bbot
• Wix
• Oracle Analytics Cloud

How Does Shipday Work?

Log in to Shipday to access an AI-powered customer communication and delivery management platform. Follow the steps below to use its core features:

• Connect your restaurant or delivery business to the platform and integrate supported POS systems to sync menus, orders, and customer information automatically
• Enable the AI Receptionist to answer incoming customer calls, take food orders, provide delivery updates, and manage reservations without manual staff involvement
• Use live menu syncing to keep menu items, pricing, and availability updated across connected systems and reduce order errors
• Allow the platform to route customer orders and requests directly into your workflow so staff can manage deliveries and fulfillment better
• Track incoming calls, completed orders, and customer interactions from a centralized dashboard to monitor business activity in real time
• Support customers with bilingual call handling and 24/7 automated assistance to reduce missed calls during peak business hours
• Access analytics and operational insights to review call performance, order trends, and customer engagement activity

Who Is Shipday For?

Shipday software serves a wide range of industries and sectors, including:

• Restaurants
• Pizzerias
• Retail
• E-commerce
• Couriers

Shipday Use Cases

Based on our analysis of Shipday’s features and product positioning, we have identified key scenarios where the platform is commonly used by restaurants, delivery businesses, and food service operators for call automation, order management, and delivery coordination:

1. Pizzerias Managing Peak-Hour Delivery And Dispatch Challenges

High delivery volumes during peak meal hours often create pressure for pizzerias, where manual dispatching and constant inquiries can slow down operations and overwhelm staff. Shipday supports this environment with automated driver dispatching, real-time delivery tracking, and branded customer updates that keep customers informed throughout the delivery journey. By improving visibility across orders and driver movement, it helps pizzerias reduce delivery delays and minimize repetitive customer follow-ups during rush periods.

2. Restaurants Reducing Missed Calls And Delivery Coordination Issues

During busy service hours, restaurants often operate with limited front-of-house capacity, making it difficult to manage phone orders, delivery coordination, and customer communication simultaneously. Missed calls and delayed responses can directly impact order volume and customer satisfaction. To streamline this workflow, Shipday introduces AI-powered call handling alongside automated order management and real-time delivery tracking within a single system. This reduces dependence on manual coordination and ensures customers receive timely updates across the entire ordering and delivery process.

3. Retail Businesses Managing Local Deliveries And Customer Communication

Retailers offering local delivery services frequently deal with fragmented systems for order tracking, driver coordination, and customer communication, which can lead to inconsistent delivery experiences and increased support requests. Shipday centralizes these operations by enabling automated dispatching, live delivery tracking, and continuous customer notifications throughout the fulfillment process. This improves delivery transparency for customers while helping retail teams maintain better control over last-mile logistics without relying on manual updates.

4. Courier Services Handling Dispatch And Delivery Tracking Challenges

Shipday supports courier operations that often involve high delivery density across multiple locations, where manual scheduling and limited real-time visibility can lead to inefficient routes and delayed deliveries. Maintaining accurate tracking and proof of delivery becomes increasingly difficult at scale. It addresses these challenges through automated dispatch assignment, live driver tracking, and structured delivery monitoring that provides full visibility into ongoing shipments. With built-in proof-of-delivery support and status updates, courier businesses can improve accountability and reduce operational delays across their delivery network.

Is Shipday Right For You?

Are you seeking a comprehensive solution to streamline your last-mile delivery operations? Shipday offers a robust platform that enhances delivery efficiency, improves customer satisfaction, and optimizes operational workflows.

Shipday prioritizes security by implementing industry-standard encryption protocols and secure data storage practices. The platform is designed to scale with your business, accommodating growing delivery volumes and expanding operational needs.

Still not sure if Shipday is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.