Shipday: Pricing, Free Demo & Features

Name: Shipday
Rating: 4.2 (25 reviews)

Last Updated Sep 23, 2026

Key Takeaways

Generated from the text of customer reviews

Shipday AI streamlines delivery operations by integrating with POS, online ordering, and e-commerce systems that automate deliveries, manage drivers, and collect refunds efficiently. While website navigation may be confusing initially; its comprehensive tools and scalable platform make it a practical solution for businesses handling last-mile deliveries. Recent updates include improved AI dispatch automation with faster route optimization and delivery tracking.

Our Verdict

Shipday offers strong value for restaurants and delivery businesses needing affordable dispatching, real-time tracking, and customer communication tools. While its free plan and entry pricing are considered highly cost-effective, some users note that expenses can rise at higher tiers as businesses scale and require advanced features and integrations. We recommend it for improving order visibility and managing peak-hour demand effectively.

Overall Rating

Based on 25 users reviews

4.2

All Reviews

Rating Distribution

Positive

80%

Neutral

12%

Negative

Starting Price

$39

/month

Shipday Specifications

Vehicle Tracking (GPS)
Route Optimization
Driver Management
Reporting & Analytics
Real-Time Alerts
Fuel Management
Maintenance Scheduling
Telematics Integration
Compliance Management
Fleet Utilization Monitoring

View All Specifications

What Is Shipday?

Shipday is a cloud-based local delivery management platform tailored for businesses that require efficient last-mile delivery solutions. The software offers features such as live driver tracking with continuous GPS updates, real-time visibility into driver movement during active deliveries, onboarding support for setting up fleets and delivery workflows, and route optimization that adjusts delivery paths based on order density and timing. The software enables organizations to manage deliveries efficiently using either their own fleet or third-party drivers, streamlining operations.

By centralizing delivery workflows and providing actionable insights, Shipday helps companies improve delivery speed, enhance customer satisfaction, and optimize operational efficiency.

What Is Shipday Best For?

Shipday stands out for its AI Receptionist that answers customer calls instantly, takes orders, checks delivery status, and automatically routes information into connected POS systems. The platform supports restaurants and delivery businesses with 24/7 call handling, bilingual communication, live menu syncing, and automated booking management, helping teams reduce missed calls and capture more orders during busy hours.

How Much Does Shipday Cost?

Shipday pricing starts at $39/month for the Professional plan under the Delivery Company package. It offers tiered pricing plans that increase depending on the volume of deliveries. The plans are divided into the following two modules: Delivery Company and Merchants.

Branded Premium: Starting from $79/month (For 300 orders + $0.20/order)
Branded Elite: Starting from $99/month (For 300 orders + $0.20/order)
Branded AI Elite: Starting from $159/month (For 750 orders + $0.20/order)
Business AI: Starting from $349/month (For 1,000 orders + $0.25/order)

In addition, businesses should keep the following potential costs in mind based on the industry benchmarks:

Per-Delivery Usage Fees: $0.05–$0.25/delivery for high-volume operations, depending on plan and region
SMS/WhatsApp Notification Charges: Variable pass-through costs based on messaging volume
POS And E-Commerce Integrations: $0–$200/month, depending on complexity and plan level
API And Custom Integrations: $1,000–$10,000+ one-time setup for advanced workflows and enterprise systems
Onboarding And Implementation: $0–$2,000 for SMB setups and $2,000–$10,000+ for multi-location or enterprise deployments
Training And Onboarding Support: $500–$5,000 depending on team size and complexity

Users generally view Shipday pricing as highly affordable, with strong value driven by its free plan and low-cost entry tier. Many reviewers highlight that it is particularly cost-effective for small restaurants and delivery businesses needing core dispatch, tracking, and automation features without heavy setup costs. However, some users note that pricing can become less transparent when scaling, as advanced features and integrations are tied to higher tiers, which may increase overall costs for growing operations.

Request a custom Shipday cost quote for your business.

Shipday Integrations

Shipday integrates with the following third-party software, such as:

To see these integrations in action, watch a free Shipday demo.

How Does Shipday Work?

Log in to Shipday to access an AI-powered customer communication and delivery management platform. Follow the steps below to use its core features:

Connect your restaurant or delivery business to the platform and integrate supported POS systems to sync menus, orders, and customer information automatically
Enable the AI Receptionist to answer incoming customer calls, take food orders, provide delivery updates, and manage reservations without manual staff involvement
Use live menu syncing to keep menu items, pricing, and availability updated across connected systems and reduce order errors
Allow the platform to route customer orders and requests directly into your workflow so staff can manage deliveries and fulfillment better
Track incoming calls, completed orders, and customer interactions from a centralized dashboard to monitor business activity in real time
Support customers with bilingual call handling and 24/7 automated assistance to reduce missed calls during peak business hours
Access analytics and operational insights to review call performance, order trends, and customer engagement activity

Book a free Shipday demo to learn more about its functionality and offerings.

Who Is Shipday For?

Shipday software serves a wide range of industries and sectors, including:

Restaurants
Pizzerias
Retail
E-commerce
Couriers

Shipday Use Cases

Based on our analysis of Shipday’s features and product positioning, we have identified key scenarios where the platform is commonly used by restaurants, delivery businesses, and food service operators for call automation, order management, and delivery coordination:

1. Pizzerias Managing Peak-Hour Delivery And Dispatch Challenges

High delivery volumes during peak meal hours often create pressure for pizzerias, where manual dispatching and constant inquiries can slow down operations and overwhelm staff. Shipday supports this environment with automated driver dispatching, real-time delivery tracking, and branded customer updates that keep customers informed throughout the delivery journey. By improving visibility across orders and driver movement, it helps pizzerias reduce delivery delays and minimize repetitive customer follow-ups during rush periods.

2. Restaurants Reducing Missed Calls And Delivery Coordination Issues

During busy service hours, restaurants often operate with limited front-of-house capacity, making it difficult to manage phone orders, delivery coordination, and customer communication simultaneously. Missed calls and delayed responses can directly impact order volume and customer satisfaction. To streamline this workflow, Shipday introduces AI-powered call handling alongside automated order management and real-time delivery tracking within a single system. This reduces dependence on manual coordination and ensures customers receive timely updates across the entire ordering and delivery process.

3. Retail Businesses Managing Local Deliveries And Customer Communication

Retailers offering local delivery services frequently deal with fragmented systems for order tracking, driver coordination, and customer communication, which can lead to inconsistent delivery experiences and increased support requests. Shipday centralizes these operations by enabling automated dispatching, live delivery tracking, and continuous customer notifications throughout the fulfillment process. This improves delivery transparency for customers while helping retail teams maintain better control over last-mile logistics without relying on manual updates.

4. Courier Services Handling Dispatch And Delivery Tracking Challenges

Shipday supports courier operations that often involve high delivery density across multiple locations, where manual scheduling and limited real-time visibility can lead to inefficient routes and delayed deliveries. Maintaining accurate tracking and proof of delivery becomes increasingly difficult at scale. It addresses these challenges through automated dispatch assignment, live driver tracking, and structured delivery monitoring that provides full visibility into ongoing shipments. With built-in proof-of-delivery support and status updates, courier businesses can improve accountability and reduce operational delays across their delivery network.

Is Shipday Right For You?

Are you seeking a comprehensive solution to streamline your last-mile delivery operations? Shipday offers a robust platform that enhances delivery efficiency, improves customer satisfaction, and optimizes operational workflows.

Shipday prioritizes security by implementing industry-standard encryption protocols and secure data storage practices. The platform is designed to scale with your business, accommodating growing delivery volumes and expanding operational needs.

Still not sure if Shipday is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

Shipday Features

Customer Experience

Shipday features delight customers with real-time updates, live driver tracking, and instant feedback options. Text notifications and delivery confirmations via email or SMS keep customers informed at every step. This transparency creates a more seamless and trustworthy delivery experience.

See How It Works

Delivery Management

Managers can efficiently oversee deliveries and drivers with real-time location tracking, automated driver assignment, and integrated access to third-party delivery services. Available on web, mobile, and tablet platforms, Shipday centralizes operations and reduces manual intervention, allowing smoother workflows and faster, more reliable deliveries.

See How It Works

Review And Reputation Management

Shipday streamlines the collection of customer feedback after delivery, prompting happy customers to leave 5-star reviews. This effortless review management boosts online visibility and leverages positive experiences to attract new business, helping companies strengthen their reputation and maximize customer satisfaction.

See How It Works

AI-Powered Insights

Shipday AI enhances delivery performance through onboarding support, advanced reporting, and customer review management. By analyzing delivery patterns and performance metrics, businesses can optimize operations, identify bottlenecks, and make data-driven decisions to continually improve efficiency and customer satisfaction. It also automates customer communication, responds to order and delivery inquiries, and coordinates interactions between restaurants, drivers, and customers across the delivery workflow.

See How It Works

Driver Tools

Drivers benefit from Shipday’s mobile app with easy access to order details, built-in chat, proof-of-delivery capture, and optimized routing. This simplifies daily tasks, reduces errors, and ensures timely deliveries, improving driver productivity and overall operational effectiveness.

See How It Works

Pros And Cons of Shipday

A quick look at Shipday's strengths and weaknesses to
help you decide if it's the right fit

Pros

Supports hybrid use with direct and third-party delivery partners
Enhances customer satisfaction with real-time updates
Mobile app performs smoothly and supports daily delivery operations

Cons

No dedicated ‘multi-instance’ configuration for different locations
Limited control for managing multiple merchant setups in one account

Shipday Pricing

An overview of Shipday pricing plans to help you
choose the best option for your team and budget.

Professional	Branded Premium	Branded Elite	Business AI Elite	Business AI

300 orders $0.10/order Up to 5 users Unlimited paid orders Unlimited drivers SMS/WhatsApp notifications Route optimization Standard auto-dispatch Customer order forms Merchant portal	All Professional features, plus: Up to 15 users Branded Driver App with advanced features Barcode scanning and ID verification Branded delivery tracking to customers Customized delivery tracking SMS to customers Custom brand color for delivery tracking and Driver app Custom branded order form No "powered by shipday" badge 24/7 Chat support	All Branded Premium features, plus: 15 dispatch/staff accounts Branded Driver App with advanced features Barcode scanning and ID verification Branded delivery tracking Access to 3rd party delivery services Refund support for 3rd party deliveries Built-in promotions on the tracking page Automatically collect google reviews from happy customers Access to selected AI Agents	All Branded Elite features, plus: Up to 1,500 takeout order tracking included. Get up to 3X more reviews Access to detailed customer profile and data Automated SMS Promotions to increase direct orders (Up to 1,500 SMS/month) Guaranteed refund support for 3rd party delivery services 24/7 Phone and priority support	All Branded AI Lite features, plus: Unlimited orders (takeout and delivery) AI receptionist to answer your phone 24/7 AI support agent to resolve orders issues Access to all other Shipday AI agents (Agentflow) Geo-fencing control for order accuracy Multi location support Premium onboarding and 24/7 support

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Shipday Reviews

Insights from real users on Shipday’s features,
performance, and overall experience.

Total 25 reviews

4.2

All reviews are from verified customers

Rating Distribution

Stars

60%

Stars

20%

Stars

12%

Stars

Share your experience

Brittany P.

Retail, 1-10 employees

Free Trial

4.0

July 2025

“Mostly free, includes simple navigation”

Pros

I really appreciate that it's mostly free to use. The app is simple to get around and it also costs less than other options out there.

Cons

Delivery can be a bit slower at times. Every now and then the food shows up cold and not very good but it doesn't happen all the time.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Kate P.

Restaurants, 1-10 employees

Free Trial

5.0

January 2025

“third-party driver access with review generation”

Pros

For us having access to third-party drivers has been a big plus and we also appreciate that the platform helps bring in reviews and additional business.

Cons

Their website can be confusing to navigate and some parts feel a bit vague.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Bernie S.

Computer Software, 1-10 employees

More than a year

5.0

December 2024

“exceptional support”

Pros

Their support and service have been exceptional with the level of help they provided for us.

Cons

At the start a few features needed updating but those improvements have already been made.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 25 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Shipday have a mobile app?

Yes, Shipday offers a mobile app for both Android and iOS devices.

Who are the typical users of Shipday?

Shipday serves restaurants, pizzerias, retail businesses, e-commerce stores, and organizations managing last-mile deliveries.

What types of pricing plans does Shipday offer?

Shipday pricing starts at $39/month for the Professional plan, with tiered options based on order volume. Plans include Delivery Company and Merchant modules, with higher tiers like Branded Premium ($79/month), Branded Elite ($99/month), Branded AI Elite ($159/month), and Business AI ($349/month) depending on monthly delivery limits and per-order charges. Request a personalized Shipday cost now!

What other apps does Shipday integrate with?

Integrates with Shopify, Odoo, GoTab, Otter, Bbot, Wix, and Oracle Analytics Cloud for seamless delivery management.

What language does Shipday support?

Shipday supports English and Spanish languages.

What level of support does Shipday offer?

Shipday provides support via email and phone.

Does Shipday offer an API?

Yes, Shipday provides API access.

Key Takeaways

Our Verdict

Overall Rating

Rating Distribution

Starting Price

$39

Shipday Specifications

What Is Shipday?

What Is Shipday Best For?

How Much Does Shipday Cost?

Shipday Integrations

How Does Shipday Work?

Who Is Shipday For?

Shipday Use Cases

1. Pizzerias Managing Peak-Hour Delivery And Dispatch Challenges

2. Restaurants Reducing Missed Calls And Delivery Coordination Issues

3. Retail Businesses Managing Local Deliveries And Customer Communication

4. Courier Services Handling Dispatch And Delivery Tracking Challenges

Is Shipday Right For You?

Shipday Features

Pros And Cons of Shipday

Pros

Cons

Shipday Pricing

Professional

Branded Premium

Branded Elite

Business AI Elite

Business AI

$39/month

$79/month

$99/month

$159/month

$349/month

Shipday Reviews

Frequently Asked Questions

Does Shipday have a mobile app?

Who are the typical users of Shipday?

What types of pricing plans does Shipday offer?

What other apps does Shipday integrate with?

What language does Shipday support?

What level of support does Shipday offer?

Does Shipday offer an API?

What Is Shipday?

What Is Shipday Best For?

How Much Does Shipday Cost?

Shipday Integrations

How Does Shipday Work?

Who Is Shipday For?

Shipday Use Cases

1. Pizzerias Managing Peak-Hour Delivery And Dispatch Challenges

2. Restaurants Reducing Missed Calls And Delivery Coordination Issues

3. Retail Businesses Managing Local Deliveries And Customer Communication

4. Courier Services Handling Dispatch And Delivery Tracking Challenges

Is Shipday Right For You?