“works well across devices”

Pros

Using it across different platforms has been really convenient, whether I'm on a desktop, laptop or iPad.

Cons

One downside is how often the vehicles refresh their location since the position updates could happen more frequently.

“route playback is fantastic”

Pros

The route playback feature has been really useful for us. It clearly shows when the driver stopped, what time it happened and how long they stayed there.

Cons

It does have one frustrating issue: the software tends to go offline right in the middle of the busiest time, usually between 2 and 4 PM. I wish they'd fix it

“clean layout with useful alerts”

Pros

One of the best parts of this software is the layout on both the website and the app. It's user-friendly, visually appealing and simple to navigate. I also really appreciate the daily reports and the real-time alerts for things like a dead vehicle battery, towing or when the device gets unplugged.

Cons

The only downside so far is that we recently started using the OBD device and a couple of them did not work correctly after installation.

“gives inaccurate reports”

Pros

Using the mobile app, I can show customers in real time where the technician is which is really helpful.

Cons

A few of the reports are either inaccurate or don't include enough information.

“instant vehicle connection with fuel card integration”

Pros

It connects with the vehicle right away which makes communication instant and really convenient. The fuel card integration is also a big plus and the reporting features are useful.

Cons

The scorecard still needs work and I prefer how Azuga handles that part.

“simple van tracking for better customer support”

Pros

This program makes it simple to keep track of where my vans are which helps me support my customers better.

Cons

Everything is perfect, no cons I can think of.

“quick loading and clear reports”

Pros

It's simple to work with, loads very quickly on the computer and the reports are clear, easy to read and print without any trouble.

Cons

At the moment, I really don't have any complaints. Occasionally, the software is down.

“user-friendly platform”

Pros

I find it to be very user-friendly and pretty much foolproof. It's fast and gets the job done without any hassle.

Cons

It does run into errors now and then and there are times when logging in can be a problem but they are not major issues in my eyes.

“provides quick vehicle lookups”

Pros

When I have to check details on specific cars the process is quick and easy.

Cons

From time to time the location data is off and shows the vehicle several miles away from where it actually is.

“helpful driver tracking tool”

Pros

Keeping tabs on my drivers and their driving hours with this program has been really helpful.

Cons

Every now and then generating reports is difficult and some information doesn't seem to save properly.

“reliable live truck updates”

Pros

We get real-time information on truck locations along with live traffic updates. It's really useful.

Cons

The mobile app feels like it could include more features.

“Includes productivity boosting features”

Pros

Deployment with this product is simple and it comes with plenty of features that really help boost our teams productivity.

Cons

Refresh times can be a bit slow and the mobile app still doesn't feel as efficient as it should be.

“lower fuel costs and better coaching”

Pros

The biggest benefit for us has been lowering fuel costs by keeping idle time under better control. It has also made it easier to spot which drivers could use a bit of extra training and coaching.

Cons

At this point, I really do not have any issues with the software. The only thing I could even mention is that it would be nice if the pricing were a little lower.

“good geofence alerts”

Pros

One of the most useful parts is how it sends alerts when a vehicle leaves the designated area. It also notifies the administration when drivers go over the speed limits and I get real-time updates if a vehicle stays parked longer than the time frame I set.

Cons

There are occasional GPS glitches that can trigger false alarms now and then but those issues usually only last a short time.

“user-friendly system”

Pros

From day one, the system has been very user friendly and help is always just a phone call away. The service department consistently answers the phone, provides the right solutions and delivers support that exceeds expectations on a daily basis.

Cons

We have not run into any issues with this system. It performs reliably without ongoing problems and VTS continues to be a valuable part of our everyday business operations.

“valuable tools for fleet efficiency”

Pros

One of the best parts of this software is the broad set of tools and reports that different people across our office rely on every day which really helps improve overall fleet efficiency. From dispatchers to our CEO and everyone in between, there's something in the platform each person can use to get useful, relevant information.

Cons

There really isn't much to dislike about the software. It's user-friendly for everyone involved. The only issue we've run into at times is device connectivity problems that can lead to inaccurate tracking.

“very limited notes section”

Pros

It's simple to search for, locate and keep track of every vehicle in our fleet.

Cons

The notes section is far too limited. There's no dedicated place for admins to save notes for drivers and the system doesn't always retain information correctly. Updating a driver's details like their branch can take 3 or 4 tries before it actually saves. In the Vehicle Administrator area, saving text or even cutting and pasting in the notes field is frustratingly difficult. Because the note area is so small, there's also a real chance of older notes getting lost.

“long-term data retention confidence”

Pros

Having data kept for more than a year is a big plus. It gives our Risk Management team real confidence that we can go back, review information and respond properly when issues come up.

Cons

From time to time, we run into problems when using Microsoft Internet Explorer which happens to be our company's preferred browser. We're aware that VTS works best in Chrome.

“Reliable fleet monitoring”

Pros

Back when I was working at a logistics company I relied on this software constantly to monitor the fleet in near real time. It turned out to be really useful for day-to-day operations and was very easy to use.

Cons

Only problem I ran into was customer support especially on weekends when we had occasional one-off shifts. Other than that, nothing.

“detailed driver reporting”

Pros

Detailed reporting for each driver and truck has been really valuable and being able to monitor my trucks while they're in service helps me stay on top of everything.

Cons

The software can be slow to respond during live map tracking and making adjustments to trucks and drivers could be better.