SISMETRO Reviews
Total 121 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars35%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Logistics and Supply Chain, N/A employees
Less than 6 months
“useful maintenance features”
Pros
Every feature has been useful especially when it comes to the maintenance side of things.
Cons
I've been happy with all of the features. It has been essential for supporting every decision.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Ranching, N/A employees
Less than 6 months
“Feature-packed”
Pros
The pricing is very competitive. Also the system feels practical to use while still offering advanced features that add a lot of value.
Cons
I think the reporting side could really benefit from a BI layer or something more dynamic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food & Beverages, N/A employees
More than a year
“quick service order handling”
Pros
Opening and closing service orders is one of the biggest advantages in my opinion since the process is very simple and practical.
Cons
The mobile version could make better use of the available screen space.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Packaging and Containers, N/A employees
Less than 6 months
“Convenient for daily use”
Pros
Using it everyday is convenient. Also the topics are presented in a way that's really simple for me to understand.
Cons
Can't fault it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, N/A employees
Less than 6 months
“filters are inefficient”
Pros
Learning the system is very simple.
Cons
In my opinion a few parts still need work especially the filters for when I need to find something specific.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Mechanical or Industrial Engineering, N/A employees
More than a year
“flexible customization options”
Pros
The customization choices and upgrade possibilities are a real plus.
Cons
Certain implementations can be challenging for me whether it's due to working with the team or because errors come up often.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Oil & Energy, N/A employees
More than a year
“offers a full feature set”
Pros
With a full set of features, plenty of applications and management tools I'd say I'm happy with this software.
Cons
Transferring assets is very complicated.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Business Supplies and Equipment, N/A employees
Less than a year
“practical maintenance tracking”
Pros
A practical, flexible system that works really well for tracking preventive maintenance.
Cons
At the beginning it felt a bit hard to understand but with time I realized the processes are actually very practical.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Food & Beverages, N/A employees
More than a year
“well-organized information access”
Pros
The way the information is structured works really well and it's simple to access what I need.
Cons
Visibility of service orders is weak. It's not possible to view all the information at the same time which makes decision-making harder. The app would work better if it were managed through a dashboard.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Transportation/Trucking/Railroad, N/A employees
Less than a year
“Clear workflows with organized reports”
Pros
This platform keeps things easy with clear, practical workflows for tasks like asset registration, building asset trees, handling documents with or without expiration dates, using the library and more. It also offers a broad selection of reports that are well organized and presented nicely.
Cons
In my opinion a few more advanced capabilities would make the maintenance side even better especially features like forecasting maintenance based on actual equipment usage.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Textiles, N/A employees
More than a year
“provides useful tools for maintenance”
Pros
It has been very useful for us and the built-in tools really help strengthen the maintenance department. The annual calendar is especially helpful, along with the other features it includes.
Cons
I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Textiles, N/A employees
More than a year
“practical layout and clear navigation”
Pros
The system is very practical in the way it is laid out. It's easy to understand and moving through the program is very simple.
Cons
I'm unsure if this comes from the type of license we have but in our case we only use service requests and the system does not generate service orders.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Logistics and Supply Chain, N/A employees
More than a year
“fast call scheduling”
Pros
Scheduling service calls with this is very fast for me which helps speed up the whole process.
Cons
I always have to synchronize everything through the app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Food & Beverages, N/A employees
More than a year
“Inventory and purchase orders managed well”
Pros
Managing inventory with this software works really well especially when handling purchase requests and purchase orders. The system is easy to use and being able to manage everything online makes it even more convenient.
Cons
In my opinion it would be even better if it included some HR tools along with employee management and online PPE record tracking.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Logistics and Supply Chain, N/A employees
Less than a year
“fast system sync”
Pros
Daily usage feels very practical because this software is so simple to work with on a regular basis. Another thing I like about it is how fast it syncs with other integrated systems.
Cons
The information filtering system still has room for improvement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Telecommunications, N/A employees
Less than a year
“useful mobile integration”
Pros
Their mobile integration makes every day work much more practical for us.
Cons
I noticed that the required synchronization takes quite a while to complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Packaging and Containers, N/A employees
Less than a year
“simple to use”
Pros
It has been very practical and simple to use which makes routine tasks much easier to handle.
Cons
Would be even better I think if it adapted more closely to some of the processes that are already in place at the factory.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Packaging and Containers, N/A employees
More than a year
“fast and reliable with no issues”
Pros
It's a practical, fast system that has consistently met everything I expected from it.
Cons
Up to this point, I haven't run into any issues with the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mechanical or Industrial Engineering, N/A employees
Less than 6 months
“Good process control with indicators”
Pros
I like that it gives us good control over the process. It also helps by generating indicators which adds a lot of value.
Cons
Nothing to criticize here.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Textiles, N/A employees
Less than a year
“efficient asset management”
Pros
Managing assets with it is easy. Plus it does a really good job with preventive maintenance tracking and control.
Cons
It would be much better with an iPhone app. Also the constant syncing can be a bit annoying.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8