Total 121 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

35%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

KB
Klaudenir B.

Logistics and Supply Chain, N/A employees

Less than 6 months

5.0

“useful maintenance features”

Pros

Every feature has been useful especially when it comes to the maintenance side of things.

Cons

I've been happy with all of the features. It has been essential for supporting every decision.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

DS
Diego S.

Ranching, N/A employees

Less than 6 months

5.0

“Feature-packed”

Pros

The pricing is very competitive. Also the system feels practical to use while still offering advanced features that add a lot of value.

Cons

I think the reporting side could really benefit from a BI layer or something more dynamic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NA
Natan A.

Food & Beverages, N/A employees

More than a year

5.0

“quick service order handling”

Pros

Opening and closing service orders is one of the biggest advantages in my opinion since the process is very simple and practical.

Cons

The mobile version could make better use of the available screen space.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AE
Alessandra E.

Packaging and Containers, N/A employees

Less than 6 months

5.0

“Convenient for daily use”

Pros

Using it everyday is convenient. Also the topics are presented in a way that's really simple for me to understand.

Cons

Can't fault it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AS
Aurelio S.

Information Technology and Services, N/A employees

Less than 6 months

3.0

“filters are inefficient”

Pros

Learning the system is very simple.

Cons

In my opinion a few parts still need work especially the filters for when I need to find something specific.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

PV
Paulo V.

Mechanical or Industrial Engineering, N/A employees

More than a year

4.0

“flexible customization options”

Pros

The customization choices and upgrade possibilities are a real plus.

Cons

Certain implementations can be challenging for me whether it's due to working with the team or because errors come up often.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

JEP
Joaquim Egenio P.

Oil & Energy, N/A employees

More than a year

5.0

“offers a full feature set”

Pros

With a full set of features, plenty of applications and management tools I'd say I'm happy with this software.

Cons

Transferring assets is very complicated.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

RR
rafael R.

Business Supplies and Equipment, N/A employees

Less than a year

5.0

“practical maintenance tracking”

Pros

A practical, flexible system that works really well for tracking preventive maintenance.

Cons

At the beginning it felt a bit hard to understand but with time I realized the processes are actually very practical.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

KM
Karina M.

Food & Beverages, N/A employees

More than a year

4.0

“well-organized information access”

Pros

The way the information is structured works really well and it's simple to access what I need.

Cons

Visibility of service orders is weak. It's not possible to view all the information at the same time which makes decision-making harder. The app would work better if it were managed through a dashboard.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

CC
Cristiano C.

Transportation/Trucking/Railroad, N/A employees

Less than a year

4.0

“Clear workflows with organized reports”

Pros

This platform keeps things easy with clear, practical workflows for tasks like asset registration, building asset trees, handling documents with or without expiration dates, using the library and more. It also offers a broad selection of reports that are well organized and presented nicely.

Cons

In my opinion a few more advanced capabilities would make the maintenance side even better especially features like forecasting maintenance based on actual equipment usage.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

GP
guilhere P.

Textiles, N/A employees

More than a year

5.0

“provides useful tools for maintenance”

Pros

It has been very useful for us and the built-in tools really help strengthen the maintenance department. The annual calendar is especially helpful, along with the other features it includes.

Cons

I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

EL
Emerson L.

Textiles, N/A employees

More than a year

5.0

“practical layout and clear navigation”

Pros

The system is very practical in the way it is laid out. It's easy to understand and moving through the program is very simple.

Cons

I'm unsure if this comes from the type of license we have but in our case we only use service requests and the system does not generate service orders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

TA
thiago A.

Logistics and Supply Chain, N/A employees

More than a year

5.0

“fast call scheduling”

Pros

Scheduling service calls with this is very fast for me which helps speed up the whole process.

Cons

I always have to synchronize everything through the app.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

MH
Marlon H.

Food & Beverages, N/A employees

More than a year

5.0

“Inventory and purchase orders managed well”

Pros

Managing inventory with this software works really well especially when handling purchase requests and purchase orders. The system is easy to use and being able to manage everything online makes it even more convenient.

Cons

In my opinion it would be even better if it included some HR tools along with employee management and online PPE record tracking.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

WR
William R.

Logistics and Supply Chain, N/A employees

Less than a year

5.0

“fast system sync”

Pros

Daily usage feels very practical because this software is so simple to work with on a regular basis. Another thing I like about it is how fast it syncs with other integrated systems.

Cons

The information filtering system still has room for improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

LM
Laurent M.

Telecommunications, N/A employees

Less than a year

5.0

“useful mobile integration”

Pros

Their mobile integration makes every day work much more practical for us.

Cons

I noticed that the required synchronization takes quite a while to complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

RVI
Regis Vinicius I.

Packaging and Containers, N/A employees

Less than a year

5.0

“simple to use”

Pros

It has been very practical and simple to use which makes routine tasks much easier to handle.

Cons

Would be even better I think if it adapted more closely to some of the processes that are already in place at the factory.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

CS
Cleymison S.

Packaging and Containers, N/A employees

More than a year

5.0

“fast and reliable with no issues”

Pros

It's a practical, fast system that has consistently met everything I expected from it.

Cons

Up to this point, I haven't run into any issues with the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WM
Wesley M.

Mechanical or Industrial Engineering, N/A employees

Less than 6 months

4.0

“Good process control with indicators”

Pros

I like that it gives us good control over the process. It also helps by generating indicators which adds a lot of value.

Cons

Nothing to criticize here.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

BF
Barbara F.

Textiles, N/A employees

Less than a year

5.0

“efficient asset management”

Pros

Managing assets with it is easy. Plus it does a really good job with preventive maintenance tracking and control.

Cons

It would be much better with an iPhone app. Also the constant syncing can be a bit annoying.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8