SISMETRO Reviews

Pros

Being able to pull up reports with photos and the full maintenance history is what helps me a lot. Accessing the integration was easy as well.

Cons

Synchronization in the app takes longer than it should.

Pros

It's a very practical platform and gives us a lot of value in our daily use.

Cons

At times it freezes, runs slowly and takes too long to respond.

Pros

Getting to information, reports and controls is fast which makes daily use much more practical. Being able to submit service requests through the app is helpful as well.

Cons

The service request process would be better with automatic scheduling instead of relying on manual steps. Also I think services included in maintenance plans should avoid free-text fields and use more structured options.

Pros

Familiarizing yourself with it doesn't take much time. It also connects well with other systems which matters a lot in our day-to-day routine. Being able to generate reports is a big advantage for our work. Very good overall.

Cons

Duplicating orders integrated with the ERP for inventory write-off takes longer than it should.

Pros

The integration between our ERP and the platform works really well which makes the synchronization process very useful in day-to-day operations.

Cons

Opening a purchase request takes more time than it should. The whole process feels a bit too slow.

Pros

Fleet management functions efficiently and the asset list for each of our plants is also very well organized.

Cons

There's no link between the orders that are placed and the inventory our company actually has available. At times, there are also communication issues between it and the ERP.

Pros

Opening service orders is very feasible for us and works nicely in day-to-day use.

Cons

Integration with other systems takes longer than it should.

Pros

Using this system has been very practical especially because the interface is simple to work with. The maintenance management tools are very useful and the data analysis features, including MTBF and MTTR, help us a lot in monitoring performance. It also does a really good job of automatically assigning daily tasks and keeping daily maintenance under control.

Cons

Something that would make it even better is a mobile pop-up notification whenever corrective maintenance is opened since that would make access much faster and more convenient.

Pros

It plays an important role in managing our company's assets and supporting the use of the software in daily operations.

Cons

At this point, the system is meeting our company's needs well. No complaints.

Pros

The broad scope of this software lets us cover everything we need across plants, substations and other operational areas, with all of it centralized in a single tool.

Cons

During the implementation phase one issue I've run into as a technology manager is that some responses have been delayed, likely because of system-related problems.

Pros

Getting access to equipment maintenance and keeping it under control is very simple for me.

Cons

Building a route history by equipment is difficult.

Pros

It does a good job helping me manage maintenance tasks and keep the team organized.

Cons

A few of the inventory features could still use some improvement.

Pros

Scheduling, lists, service plans, service lists, plus the ability to import services and add those imported services into plans, all work really well in our experience.

Cons

Only weak point has been the follow-up after opening a support ticket with them.

Pros

Sismetro is practical to use and simple to understand. The information is quick to locate and the search fields really help narrow things down so I can find exactly what I need without wasting time. That makes daily use much more efficient.

Cons

From time to time there are some bugs, like the database loading slowly.

Pros

Having service requests open automatically on a preset schedule really helps us with daily tasks and makes the routine much more practical.

Cons

Filtering options in the system aren't always effective enough from what I've seen.

Pros

Creating services and checking them is very quick.

Cons

The data updates could be a bit more precise in my opinion.

Pros

The Certificates tab is really useful in my opinion and handling calibrations is very easy. Registering equipment and preventive maintenance is practical and clearly organized. It also includes a service request schedule, cost reports and other features that get used a lot when planning new projects.

Cons

I think the time allowed for completing preventive plans could be explained better. It would also help if the due date showed up on the first page so technicians can see it right away. And when closing a service request that comes from a plan, it shouldn't be necessary to open the plan tab just to finish closing the service.

Pros

It's very interactive and easy to use.

Cons

The mobile interface could be more practical and should include features that better support people who have difficulty using technology.

Pros

This program is simple and dependable. Its features are easy to understand and they contribute a lot to our daily operations and maintenance work.

Cons

Sometimes it can freeze while collecting data or generating reports and every now and then the system is slow to recognize a newly created document.

Pros

Data importing is quick and easy. It also communicates well with other systems which makes our daily work a lot more practical.

Cons

A few basic functions still don't perform as they should and platform revision updates tend to take longer than expected.