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Overview
YelowSoft is an AI-powered, cloud-based taxi dispatch and fleet management software. Although administrator documentation could be more detailed, the platform compensates with a user-friendly interface. Its robust features streamline dispatch, reduce operational delays, and provide reliable solutions for modern taxi businesses.
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Starting Price
Custom
YelowSoft Specifications
- Driver Management
- Route Optimization
- Reporting & Analytics
- Real-time Alerts
YelowSoft Features
Automated Dispatching
The software uses an intelligent auto-dispatch engine to automatically assign trips to the nearest and most suitable driver. This system eliminates manual effort, reduces driver idle time, and speeds up the booking process, allowing you to complete more trips and improve overall service efficiency.
Multi-Channel Booking
This feature enables customers to book rides through various channels beyond the mobile app. The system supports on-demand and pre-scheduled bookings via web portals, phone calls, and even WhatsApp, ensuring you capture bookings from all potential customers, regardless of their preferred method.
Driver Performance Monitoring
The platform includes robust tools for monitoring driver metrics, such as earnings, trips completed, and ratings. This allows operators to gain insights into driver productivity, identify top performers, and implement incentive programs, which helps to increase driver engagement and retention.
Zone Management
With zone management, businesses can define operational zones and allocate drivers accordingly. This feature streamlines dispatching, balances demand and supply and ensures better service coverage across regions.
Fare Management
The software includes flexible fare management tools, allowing operators to set base fares, surge pricing, promotional rates, and corporate discounts. This ensures pricing strategies remain competitive and adaptable.
In-App Wallet
YelowSoft integrates a digital wallet for passengers and drivers, enabling secure transactions, balance tracking, and quick refunds. It reduces dependency on cash and streamlines the payment process.
Pros And Cons of YelowSoft
Pros
Robust, customizable software adaptable to specific business needs
Excellent customer service team, pricing remains very affordable
YelowTaxi app offers unique features missing in competitors
On-time delivery, responsive support, system works reliably well
Great implementation support, open to customer-driven improvements
Cons
Web booker occasionally crashes, affecting booking form reliability
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Frequently Asked Questions
Does YelowSoft software offer an API?
Yes, YelowSoft offers a public API that allows for custom integrations and connections with other third-party tools, providing greater flexibility and customization for your business.
What types of pricing plans does YelowSoft offer?
YelowSoft keeps its pricing simple with three main subscription plans, and each one comes with a one-time setup fee. The Starter plan is $149/month, the Professional plan is $399/month, and the Growth plan is $1,149/month. If your fleet has specific needs, you can always request a detailed YelowSoft price quote that’s tailored just for you.
What language does YelowSoft support?
YelowSoft supports multiple languages to cater to global users. The platform is available in English, Arabic, French, Portuguese, and Spanish, ensuring accessibility for diverse markets and enhancing the user experience across different regions.
Who are the typical users of Yelowsoft?
The typical users of YelowSoft include a wide range of transportation businesses, such as taxi and cab companies, limo operators, private hire services, and ride-hailing startups.
What other apps does YelowSoft integrate with?
YelowSoft integrates with various third-party applications, including popular payment gateways like Stripe and PayPal, as well as communication and navigation tools such as Twilio and Google Maps.
What level of support does YelowSoft offer?
YelowSoft provides comprehensive support through both ticket and phone channels.
Does YelowSoft have a mobile app?
Yes, YelowSoft provides separate, white-label mobile applications for both passengers and drivers. These apps are available on iOS and Android, and are designed to streamline booking, dispatch, and payment processes.