CrashPlan Reviews

“would never recommend!!!

Pros

CrashPlan is easy to get going. I'll give it that. But that's literally the only good thing. The actual software is terrible. It eats up way too many resources on my machine and they built it in Java so it runs everywhere which sounds nice until you realize that's its only selling point. Beyond that there's nothing here worth sticking around for.

Cons

Here's the real kicker. When I tried to restore my backups I couldn't. Every single one was corrupt. Years of data just gone.

“impossible to deal with

Pros

Nothing good to say anymore. Used to be great, now their support is so embarrassingly bad I genuinely don't understand how they're still in business.

Cons

I'm not what you'd call a computer person. But the guy I pay who is, he finds CrashPlan absolutely impossible to deal with. For months and months we did everything they suggested. Now they're telling me I have to personally authorize my expert to talk to them directly. And they're charging me twice what I used to pay because we can't resolve whatever the issue is. You never get the same person twice. They don't even create a ticket for your problem. I would never in a million years recommend this company to anyone.

“would never recommend!!!

Pros

CrashPlan is easy to get going. I'll give it that. But that's literally the only good thing. The actual software is terrible. It eats up way too many resources on my machine and they built it in Java so it runs everywhere which sounds nice until you realize that's its only selling point. Beyond that there's nothing here worth sticking around for.

Cons

Here's the real kicker. When I tried to restore my backups I couldn't. Every single one was corrupt. Years of data just gone.