Total 140 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

30%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MW

Mitchell W.

Mining & Metals, 101-500 employees

More than a year

3.0
June 2022

freezes and uploads are painfully slow

Pros

Running reports that cover multiple locations and tons of different employees is something I genuinely enjoy doing now.

Cons

The thing freezes sometimes and takes forever to upload stuff or even just log in.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

CD

Cora D.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

everyone uses it regardless of role

Pros

Every single person in our company has this on their phone or tablet and it actually matters to everyone regardless of their job. There's no role this doesn't apply to.

Cons

You really have to put your whole attention into making this product work. It's not something you can just set up and forget.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

ED

Eric D.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

Modern tech kept simple and obvious

Pros

Sofvie lets us use all this modern technology while still keeping things simple and obvious. We kicked things off by just implementing a few processes we were already comfortable with. Since then we've kept adding more features and modules and each one has made a real difference in our employees' daily lives. Even after all that, we've barely scratched the surface of what this thing can actually do.

Cons

We kept asking for all these custom reports to try and understand our data better. Then Sofvie pointed us toward their PowerBI dashboards and oh man we unlocked a whole new world of possibilities. So many more use cases than we ever imagined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BP

Brandon P.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

collects data for pattern spotting

Pros

The stuff this software collects day in and day out is incredibly useful for spotting patterns before they become problems whether we're talking safety issues or equipment damage. I can pull up any random day in the past and see exactly what was going on.

Cons

We run these on tablets out in the mining operation and out there you don't always have wifi or a place to charge. Making sure your device is fully charged before heading underground is now just part of everyone's job. You learn fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jim L.

Mining & Metals, 101-500 employees

Less than a year

4.0
June 2022

works well enough for us

Pros

Looking at logs, crew line-ups and positive shout-outs is so easy in this system. I love that hazards and controls can be attached directly to the daily line-up. We can snap pictures during pre and post equipment checks. Even our JHSC inspection visits happen right in the field now with photos and tasks assigned on the spot.

Cons

A lot of the problems are really user problems, not software problems. But I'll say this, any site using this better have a decent wifi spot somewhere for the tablet to sync up. That's non-negotiable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MW

Mitchell W.

Mining & Metals, 101-500 employees

More than a year

3.0
June 2022

freezes and uploads are painfully slow

Pros

Running reports that cover multiple locations and tons of different employees is something I genuinely enjoy doing now.

Cons

The thing freezes sometimes and takes forever to upload stuff or even just log in.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

CD

Cora D.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

everyone uses it regardless of role

Pros

Every single person in our company has this on their phone or tablet and it actually matters to everyone regardless of their job. There's no role this doesn't apply to.

Cons

You really have to put your whole attention into making this product work. It's not something you can just set up and forget.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

ED

Eric D.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

Modern tech kept simple and obvious

Pros

Sofvie lets us use all this modern technology while still keeping things simple and obvious. We kicked things off by just implementing a few processes we were already comfortable with. Since then we've kept adding more features and modules and each one has made a real difference in our employees' daily lives. Even after all that, we've barely scratched the surface of what this thing can actually do.

Cons

We kept asking for all these custom reports to try and understand our data better. Then Sofvie pointed us toward their PowerBI dashboards and oh man we unlocked a whole new world of possibilities. So many more use cases than we ever imagined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BP

Brandon P.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

collects data for pattern spotting

Pros

The stuff this software collects day in and day out is incredibly useful for spotting patterns before they become problems whether we're talking safety issues or equipment damage. I can pull up any random day in the past and see exactly what was going on.

Cons

We run these on tablets out in the mining operation and out there you don't always have wifi or a place to charge. Making sure your device is fully charged before heading underground is now just part of everyone's job. You learn fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jim L.

Mining & Metals, 101-500 employees

Less than a year

4.0
June 2022

works well enough for us

Pros

Looking at logs, crew line-ups and positive shout-outs is so easy in this system. I love that hazards and controls can be attached directly to the daily line-up. We can snap pictures during pre and post equipment checks. Even our JHSC inspection visits happen right in the field now with photos and tasks assigned on the spot.

Cons

A lot of the problems are really user problems, not software problems. But I'll say this, any site using this better have a decent wifi spot somewhere for the tablet to sync up. That's non-negotiable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SM

Santino M.

Education Management, 500+ employees

More than a year

5.0
May 2022

Changed hazard reports and reviews

Pros

Sofvie completely changed how we handle hazard reports, general action items and document reviews. The interface and tools are just excellent. Having performance numbers right there whenever I need them makes tracking productivity simple. Moving around the platform is super simple and it connects managers at different levels so we can actually work together on stuff.

Cons

Haven't run into any major issues with the software so far.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

DB

Danielle B.

Mining & Metals, 101-500 employees

Less than a year

5.0
May 2022

Exactly what we need for health and safety leadership

Pros

honestly, this was exactly what we needed to get our health and safety act together and back up our vision of being leaders in drilling and blasting. The program does it all when it comes to health and safety and gives us a solid way to collect information that we can actually get to easily. The support crew went way above what we expected, helping from day one of setup all the way through going live. Even though the program comes with standard functions and templates sofvie worked with us to match what we already had which was awesome.

Cons

We were a paper company trying to go paperless so obviously there was a learning curve and people had to get used to new forms. The switchover with Sofvie went pretty smoothly though. Biggest lesson is you have to keep an open mind about change.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

SM

Santino M.

Education Management, 500+ employees

More than a year

5.0
May 2022

Changed hazard reports and reviews

Pros

Sofvie completely changed how we handle hazard reports, general action items and document reviews. The interface and tools are just excellent. Having performance numbers right there whenever I need them makes tracking productivity simple. Moving around the platform is super simple and it connects managers at different levels so we can actually work together on stuff.

Cons

Haven't run into any major issues with the software so far.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

DB

Danielle B.

Mining & Metals, 101-500 employees

Less than a year

5.0
May 2022

Exactly what we need for health and safety leadership

Pros

honestly, this was exactly what we needed to get our health and safety act together and back up our vision of being leaders in drilling and blasting. The program does it all when it comes to health and safety and gives us a solid way to collect information that we can actually get to easily. The support crew went way above what we expected, helping from day one of setup all the way through going live. Even though the program comes with standard functions and templates sofvie worked with us to match what we already had which was awesome.

Cons

We were a paper company trying to go paperless so obviously there was a learning curve and people had to get used to new forms. The switchover with Sofvie went pretty smoothly though. Biggest lesson is you have to keep an open mind about change.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

SM

Santino M.

Education Management, 500+ employees

More than a year

5.0
May 2022

Changed hazard reports and reviews

Pros

Sofvie completely changed how we handle hazard reports, general action items and document reviews. The interface and tools are just excellent. Having performance numbers right there whenever I need them makes tracking productivity simple. Moving around the platform is super simple and it connects managers at different levels so we can actually work together on stuff.

Cons

Haven't run into any major issues with the software so far.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

DB

Danielle B.

Mining & Metals, 101-500 employees

Less than a year

5.0
May 2022

Exactly what we need for health and safety leadership

Pros

honestly, this was exactly what we needed to get our health and safety act together and back up our vision of being leaders in drilling and blasting. The program does it all when it comes to health and safety and gives us a solid way to collect information that we can actually get to easily. The support crew went way above what we expected, helping from day one of setup all the way through going live. Even though the program comes with standard functions and templates sofvie worked with us to match what we already had which was awesome.

Cons

We were a paper company trying to go paperless so obviously there was a learning curve and people had to get used to new forms. The switchover with Sofvie went pretty smoothly though. Biggest lesson is you have to keep an open mind about change.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

SM

Santino M.

Education Management, 500+ employees

More than a year

5.0
May 2022

Changed hazard reports and reviews

Pros

Sofvie completely changed how we handle hazard reports, general action items and document reviews. The interface and tools are just excellent. Having performance numbers right there whenever I need them makes tracking productivity simple. Moving around the platform is super simple and it connects managers at different levels so we can actually work together on stuff.

Cons

Haven't run into any major issues with the software so far.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

DB

Danielle B.

Mining & Metals, 101-500 employees

Less than a year

5.0
May 2022

Exactly what we need for health and safety leadership

Pros

honestly, this was exactly what we needed to get our health and safety act together and back up our vision of being leaders in drilling and blasting. The program does it all when it comes to health and safety and gives us a solid way to collect information that we can actually get to easily. The support crew went way above what we expected, helping from day one of setup all the way through going live. Even though the program comes with standard functions and templates sofvie worked with us to match what we already had which was awesome.

Cons

We were a paper company trying to go paperless so obviously there was a learning curve and people had to get used to new forms. The switchover with Sofvie went pretty smoothly though. Biggest lesson is you have to keep an open mind about change.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

SM

Santino M.

Education Management, 500+ employees

More than a year

5.0
May 2022

Changed hazard reports and reviews

Pros

Sofvie completely changed how we handle hazard reports, general action items and document reviews. The interface and tools are just excellent. Having performance numbers right there whenever I need them makes tracking productivity simple. Moving around the platform is super simple and it connects managers at different levels so we can actually work together on stuff.

Cons

Haven't run into any major issues with the software so far.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

DB

Danielle B.

Mining & Metals, 101-500 employees

Less than a year

5.0
May 2022

Exactly what we need for health and safety leadership

Pros

honestly, this was exactly what we needed to get our health and safety act together and back up our vision of being leaders in drilling and blasting. The program does it all when it comes to health and safety and gives us a solid way to collect information that we can actually get to easily. The support crew went way above what we expected, helping from day one of setup all the way through going live. Even though the program comes with standard functions and templates sofvie worked with us to match what we already had which was awesome.

Cons

We were a paper company trying to go paperless so obviously there was a learning curve and people had to get used to new forms. The switchover with Sofvie went pretty smoothly though. Biggest lesson is you have to keep an open mind about change.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9