Sofvie Reviews
Total 140 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars30%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mitchell W.
Mining & Metals, 101-500 employees
More than a year
“freezes and uploads are painfully slow
Pros
Running reports that cover multiple locations and tons of different employees is something I genuinely enjoy doing now.
Cons
The thing freezes sometimes and takes forever to upload stuff or even just log in.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Cora D.
Mining & Metals, 101-500 employees
More than a year
“everyone uses it regardless of role
Pros
Every single person in our company has this on their phone or tablet and it actually matters to everyone regardless of their job. There's no role this doesn't apply to.
Cons
You really have to put your whole attention into making this product work. It's not something you can just set up and forget.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Eric D.
Mining & Metals, 101-500 employees
More than a year
“Modern tech kept simple and obvious
Pros
Sofvie lets us use all this modern technology while still keeping things simple and obvious. We kicked things off by just implementing a few processes we were already comfortable with. Since then we've kept adding more features and modules and each one has made a real difference in our employees' daily lives. Even after all that, we've barely scratched the surface of what this thing can actually do.
Cons
We kept asking for all these custom reports to try and understand our data better. Then Sofvie pointed us toward their PowerBI dashboards and oh man we unlocked a whole new world of possibilities. So many more use cases than we ever imagined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon P.
Mining & Metals, 101-500 employees
More than a year
“collects data for pattern spotting
Pros
The stuff this software collects day in and day out is incredibly useful for spotting patterns before they become problems whether we're talking safety issues or equipment damage. I can pull up any random day in the past and see exactly what was going on.
Cons
We run these on tablets out in the mining operation and out there you don't always have wifi or a place to charge. Making sure your device is fully charged before heading underground is now just part of everyone's job. You learn fast.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim L.
Mining & Metals, 101-500 employees
Less than a year
“works well enough for us
Pros
Looking at logs, crew line-ups and positive shout-outs is so easy in this system. I love that hazards and controls can be attached directly to the daily line-up. We can snap pictures during pre and post equipment checks. Even our JHSC inspection visits happen right in the field now with photos and tasks assigned on the spot.
Cons
A lot of the problems are really user problems, not software problems. But I'll say this, any site using this better have a decent wifi spot somewhere for the tablet to sync up. That's non-negotiable.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mitchell W.
Mining & Metals, 101-500 employees
More than a year
“freezes and uploads are painfully slow
Pros
Running reports that cover multiple locations and tons of different employees is something I genuinely enjoy doing now.
Cons
The thing freezes sometimes and takes forever to upload stuff or even just log in.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Cora D.
Mining & Metals, 101-500 employees
More than a year
“everyone uses it regardless of role
Pros
Every single person in our company has this on their phone or tablet and it actually matters to everyone regardless of their job. There's no role this doesn't apply to.
Cons
You really have to put your whole attention into making this product work. It's not something you can just set up and forget.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Eric D.
Mining & Metals, 101-500 employees
More than a year
“Modern tech kept simple and obvious
Pros
Sofvie lets us use all this modern technology while still keeping things simple and obvious. We kicked things off by just implementing a few processes we were already comfortable with. Since then we've kept adding more features and modules and each one has made a real difference in our employees' daily lives. Even after all that, we've barely scratched the surface of what this thing can actually do.
Cons
We kept asking for all these custom reports to try and understand our data better. Then Sofvie pointed us toward their PowerBI dashboards and oh man we unlocked a whole new world of possibilities. So many more use cases than we ever imagined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon P.
Mining & Metals, 101-500 employees
More than a year
“collects data for pattern spotting
Pros
The stuff this software collects day in and day out is incredibly useful for spotting patterns before they become problems whether we're talking safety issues or equipment damage. I can pull up any random day in the past and see exactly what was going on.
Cons
We run these on tablets out in the mining operation and out there you don't always have wifi or a place to charge. Making sure your device is fully charged before heading underground is now just part of everyone's job. You learn fast.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim L.
Mining & Metals, 101-500 employees
Less than a year
“works well enough for us
Pros
Looking at logs, crew line-ups and positive shout-outs is so easy in this system. I love that hazards and controls can be attached directly to the daily line-up. We can snap pictures during pre and post equipment checks. Even our JHSC inspection visits happen right in the field now with photos and tasks assigned on the spot.
Cons
A lot of the problems are really user problems, not software problems. But I'll say this, any site using this better have a decent wifi spot somewhere for the tablet to sync up. That's non-negotiable.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mitchell W.
Mining & Metals, 101-500 employees
More than a year
“freezes and uploads are painfully slow
Pros
Running reports that cover multiple locations and tons of different employees is something I genuinely enjoy doing now.
Cons
The thing freezes sometimes and takes forever to upload stuff or even just log in.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Cora D.
Mining & Metals, 101-500 employees
More than a year
“everyone uses it regardless of role
Pros
Every single person in our company has this on their phone or tablet and it actually matters to everyone regardless of their job. There's no role this doesn't apply to.
Cons
You really have to put your whole attention into making this product work. It's not something you can just set up and forget.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Eric D.
Mining & Metals, 101-500 employees
More than a year
“Modern tech kept simple and obvious
Pros
Sofvie lets us use all this modern technology while still keeping things simple and obvious. We kicked things off by just implementing a few processes we were already comfortable with. Since then we've kept adding more features and modules and each one has made a real difference in our employees' daily lives. Even after all that, we've barely scratched the surface of what this thing can actually do.
Cons
We kept asking for all these custom reports to try and understand our data better. Then Sofvie pointed us toward their PowerBI dashboards and oh man we unlocked a whole new world of possibilities. So many more use cases than we ever imagined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon P.
Mining & Metals, 101-500 employees
More than a year
“collects data for pattern spotting
Pros
The stuff this software collects day in and day out is incredibly useful for spotting patterns before they become problems whether we're talking safety issues or equipment damage. I can pull up any random day in the past and see exactly what was going on.
Cons
We run these on tablets out in the mining operation and out there you don't always have wifi or a place to charge. Making sure your device is fully charged before heading underground is now just part of everyone's job. You learn fast.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim L.
Mining & Metals, 101-500 employees
Less than a year
“works well enough for us
Pros
Looking at logs, crew line-ups and positive shout-outs is so easy in this system. I love that hazards and controls can be attached directly to the daily line-up. We can snap pictures during pre and post equipment checks. Even our JHSC inspection visits happen right in the field now with photos and tasks assigned on the spot.
Cons
A lot of the problems are really user problems, not software problems. But I'll say this, any site using this better have a decent wifi spot somewhere for the tablet to sync up. That's non-negotiable.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mitchell W.
Mining & Metals, 101-500 employees
More than a year
“freezes and uploads are painfully slow
Pros
Running reports that cover multiple locations and tons of different employees is something I genuinely enjoy doing now.
Cons
The thing freezes sometimes and takes forever to upload stuff or even just log in.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Cora D.
Mining & Metals, 101-500 employees
More than a year
“everyone uses it regardless of role
Pros
Every single person in our company has this on their phone or tablet and it actually matters to everyone regardless of their job. There's no role this doesn't apply to.
Cons
You really have to put your whole attention into making this product work. It's not something you can just set up and forget.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Eric D.
Mining & Metals, 101-500 employees
More than a year
“Modern tech kept simple and obvious
Pros
Sofvie lets us use all this modern technology while still keeping things simple and obvious. We kicked things off by just implementing a few processes we were already comfortable with. Since then we've kept adding more features and modules and each one has made a real difference in our employees' daily lives. Even after all that, we've barely scratched the surface of what this thing can actually do.
Cons
We kept asking for all these custom reports to try and understand our data better. Then Sofvie pointed us toward their PowerBI dashboards and oh man we unlocked a whole new world of possibilities. So many more use cases than we ever imagined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon P.
Mining & Metals, 101-500 employees
More than a year
“collects data for pattern spotting
Pros
The stuff this software collects day in and day out is incredibly useful for spotting patterns before they become problems whether we're talking safety issues or equipment damage. I can pull up any random day in the past and see exactly what was going on.
Cons
We run these on tablets out in the mining operation and out there you don't always have wifi or a place to charge. Making sure your device is fully charged before heading underground is now just part of everyone's job. You learn fast.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim L.
Mining & Metals, 101-500 employees
Less than a year
“works well enough for us
Pros
Looking at logs, crew line-ups and positive shout-outs is so easy in this system. I love that hazards and controls can be attached directly to the daily line-up. We can snap pictures during pre and post equipment checks. Even our JHSC inspection visits happen right in the field now with photos and tasks assigned on the spot.
Cons
A lot of the problems are really user problems, not software problems. But I'll say this, any site using this better have a decent wifi spot somewhere for the tablet to sync up. That's non-negotiable.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9