Total 140 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

30%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MW

Mitchell W.

Mining & Metals, 101-500 employees

More than a year

3.0
June 2022

freezes and uploads are painfully slow

Pros

Running reports that cover multiple locations and tons of different employees is something I genuinely enjoy doing now.

Cons

The thing freezes sometimes and takes forever to upload stuff or even just log in.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

CD

Cora D.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

everyone uses it regardless of role

Pros

Every single person in our company has this on their phone or tablet and it actually matters to everyone regardless of their job. There's no role this doesn't apply to.

Cons

You really have to put your whole attention into making this product work. It's not something you can just set up and forget.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

ED

Eric D.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

Modern tech kept simple and obvious

Pros

Sofvie lets us use all this modern technology while still keeping things simple and obvious. We kicked things off by just implementing a few processes we were already comfortable with. Since then we've kept adding more features and modules and each one has made a real difference in our employees' daily lives. Even after all that, we've barely scratched the surface of what this thing can actually do.

Cons

We kept asking for all these custom reports to try and understand our data better. Then Sofvie pointed us toward their PowerBI dashboards and oh man we unlocked a whole new world of possibilities. So many more use cases than we ever imagined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BP

Brandon P.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

collects data for pattern spotting

Pros

The stuff this software collects day in and day out is incredibly useful for spotting patterns before they become problems whether we're talking safety issues or equipment damage. I can pull up any random day in the past and see exactly what was going on.

Cons

We run these on tablets out in the mining operation and out there you don't always have wifi or a place to charge. Making sure your device is fully charged before heading underground is now just part of everyone's job. You learn fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jim L.

Mining & Metals, 101-500 employees

Less than a year

4.0
June 2022

works well enough for us

Pros

Looking at logs, crew line-ups and positive shout-outs is so easy in this system. I love that hazards and controls can be attached directly to the daily line-up. We can snap pictures during pre and post equipment checks. Even our JHSC inspection visits happen right in the field now with photos and tasks assigned on the spot.

Cons

A lot of the problems are really user problems, not software problems. But I'll say this, any site using this better have a decent wifi spot somewhere for the tablet to sync up. That's non-negotiable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MW

Mitchell W.

Mining & Metals, 101-500 employees

More than a year

3.0
June 2022

freezes and uploads are painfully slow

Pros

Running reports that cover multiple locations and tons of different employees is something I genuinely enjoy doing now.

Cons

The thing freezes sometimes and takes forever to upload stuff or even just log in.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

CD

Cora D.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

everyone uses it regardless of role

Pros

Every single person in our company has this on their phone or tablet and it actually matters to everyone regardless of their job. There's no role this doesn't apply to.

Cons

You really have to put your whole attention into making this product work. It's not something you can just set up and forget.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

ED

Eric D.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

Modern tech kept simple and obvious

Pros

Sofvie lets us use all this modern technology while still keeping things simple and obvious. We kicked things off by just implementing a few processes we were already comfortable with. Since then we've kept adding more features and modules and each one has made a real difference in our employees' daily lives. Even after all that, we've barely scratched the surface of what this thing can actually do.

Cons

We kept asking for all these custom reports to try and understand our data better. Then Sofvie pointed us toward their PowerBI dashboards and oh man we unlocked a whole new world of possibilities. So many more use cases than we ever imagined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BP

Brandon P.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

collects data for pattern spotting

Pros

The stuff this software collects day in and day out is incredibly useful for spotting patterns before they become problems whether we're talking safety issues or equipment damage. I can pull up any random day in the past and see exactly what was going on.

Cons

We run these on tablets out in the mining operation and out there you don't always have wifi or a place to charge. Making sure your device is fully charged before heading underground is now just part of everyone's job. You learn fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jim L.

Mining & Metals, 101-500 employees

Less than a year

4.0
June 2022

works well enough for us

Pros

Looking at logs, crew line-ups and positive shout-outs is so easy in this system. I love that hazards and controls can be attached directly to the daily line-up. We can snap pictures during pre and post equipment checks. Even our JHSC inspection visits happen right in the field now with photos and tasks assigned on the spot.

Cons

A lot of the problems are really user problems, not software problems. But I'll say this, any site using this better have a decent wifi spot somewhere for the tablet to sync up. That's non-negotiable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MW

Mitchell W.

Mining & Metals, 101-500 employees

More than a year

3.0
June 2022

freezes and uploads are painfully slow

Pros

Running reports that cover multiple locations and tons of different employees is something I genuinely enjoy doing now.

Cons

The thing freezes sometimes and takes forever to upload stuff or even just log in.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

CD

Cora D.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

everyone uses it regardless of role

Pros

Every single person in our company has this on their phone or tablet and it actually matters to everyone regardless of their job. There's no role this doesn't apply to.

Cons

You really have to put your whole attention into making this product work. It's not something you can just set up and forget.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

ED

Eric D.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

Modern tech kept simple and obvious

Pros

Sofvie lets us use all this modern technology while still keeping things simple and obvious. We kicked things off by just implementing a few processes we were already comfortable with. Since then we've kept adding more features and modules and each one has made a real difference in our employees' daily lives. Even after all that, we've barely scratched the surface of what this thing can actually do.

Cons

We kept asking for all these custom reports to try and understand our data better. Then Sofvie pointed us toward their PowerBI dashboards and oh man we unlocked a whole new world of possibilities. So many more use cases than we ever imagined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BP

Brandon P.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

collects data for pattern spotting

Pros

The stuff this software collects day in and day out is incredibly useful for spotting patterns before they become problems whether we're talking safety issues or equipment damage. I can pull up any random day in the past and see exactly what was going on.

Cons

We run these on tablets out in the mining operation and out there you don't always have wifi or a place to charge. Making sure your device is fully charged before heading underground is now just part of everyone's job. You learn fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jim L.

Mining & Metals, 101-500 employees

Less than a year

4.0
June 2022

works well enough for us

Pros

Looking at logs, crew line-ups and positive shout-outs is so easy in this system. I love that hazards and controls can be attached directly to the daily line-up. We can snap pictures during pre and post equipment checks. Even our JHSC inspection visits happen right in the field now with photos and tasks assigned on the spot.

Cons

A lot of the problems are really user problems, not software problems. But I'll say this, any site using this better have a decent wifi spot somewhere for the tablet to sync up. That's non-negotiable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MW

Mitchell W.

Mining & Metals, 101-500 employees

More than a year

3.0
June 2022

freezes and uploads are painfully slow

Pros

Running reports that cover multiple locations and tons of different employees is something I genuinely enjoy doing now.

Cons

The thing freezes sometimes and takes forever to upload stuff or even just log in.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

CD

Cora D.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

everyone uses it regardless of role

Pros

Every single person in our company has this on their phone or tablet and it actually matters to everyone regardless of their job. There's no role this doesn't apply to.

Cons

You really have to put your whole attention into making this product work. It's not something you can just set up and forget.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

ED

Eric D.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

Modern tech kept simple and obvious

Pros

Sofvie lets us use all this modern technology while still keeping things simple and obvious. We kicked things off by just implementing a few processes we were already comfortable with. Since then we've kept adding more features and modules and each one has made a real difference in our employees' daily lives. Even after all that, we've barely scratched the surface of what this thing can actually do.

Cons

We kept asking for all these custom reports to try and understand our data better. Then Sofvie pointed us toward their PowerBI dashboards and oh man we unlocked a whole new world of possibilities. So many more use cases than we ever imagined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BP

Brandon P.

Mining & Metals, 101-500 employees

More than a year

5.0
June 2022

collects data for pattern spotting

Pros

The stuff this software collects day in and day out is incredibly useful for spotting patterns before they become problems whether we're talking safety issues or equipment damage. I can pull up any random day in the past and see exactly what was going on.

Cons

We run these on tablets out in the mining operation and out there you don't always have wifi or a place to charge. Making sure your device is fully charged before heading underground is now just part of everyone's job. You learn fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jim L.

Mining & Metals, 101-500 employees

Less than a year

4.0
June 2022

works well enough for us

Pros

Looking at logs, crew line-ups and positive shout-outs is so easy in this system. I love that hazards and controls can be attached directly to the daily line-up. We can snap pictures during pre and post equipment checks. Even our JHSC inspection visits happen right in the field now with photos and tasks assigned on the spot.

Cons

A lot of the problems are really user problems, not software problems. But I'll say this, any site using this better have a decent wifi spot somewhere for the tablet to sync up. That's non-negotiable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9