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Overview
AIPEX helps hospitality operators automate guest interactions with conversational AI, personalized welcome messaging, and integrated smart home controls. While initial content setup requires manual curation, the platform streamlines communication and improves turnover efficiency. Overall, it is a reliable solution for property managers seeking to enhance guest satisfaction through technology.
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Starting Price
Custom
AIPEX Specifications
- Guest Management And CRM
- Mobile Access And Contactless Services
- Integration And API Support
- Front Desk Operations
What Is AIPEX?
AIPEX is an AI-driven guest engagement platform that automates property management tasks while enhancing the visitor experience. The software allows guests to self-serve for common inquiries and receive check-out notifications through conversational AI and interactive digital signage. Features like automated messaging and personalized video welcomes help operators reduce staff workload and drive incremental revenue. It solves the pain point of high-volume guest inquiries by providing instant, accurate responses across mobile and in-property devices.
How Much Does AIPEX Cost?
AIPEX pricing starts at $13.23/month with the entry-level Pro plan (3 Months), which includes full Virtual Concierge access on mobile and Amazon Echo devices with a 1-month free trial. Further pricing tiers of the software are as follows:
- Free Plan: $0/month (mobile-only, up to 5 properties)
- Pro (1 Year): $11.76/month
- Pro (Custom Duration): Starts at $9.85/month (Pricing varies according to the plan)
In addition to the monthly subscription fee, hotels adopting a cloud-based communication platform should expect industry-standard implementation and hardware costs. Based on industry benchmarks, initial setup and AI configuration typically range from $200 to $500/property, while the procurement of in-property smart devices and voice-enabled hardware may add $50 to $150/guest room.
Disclaimer: The pricing is subject to change.
AIPEX Integrations
AIPEX supports integration with:
Who Is AIPEX For?
AIPEX is specifically designed for the hospitality business, including:
- Hotels
- Resorts
- Vacation rentals
Is AIPEX Right For You?
AIPEX is the best fit for property managers looking to modernize guest interactions through voice and touch interfaces. Its standout feature is the ability to run sophisticated AI on standard hardware, making high-end concierge services accessible. The platform is highly regarded for its ability to convert third-party bookings into direct rebookings by identifying calendar gaps. This makes it an essential tool for those prioritizing operational efficiency and guest retention in a competitive market.
Still not sure if AIPEX software is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
AIPEX Features
AI-Enabled Messaging
This feature allows users to manage guest communication efficiently by providing AI-drafted responses for incoming emails and text messages. It helps hosts respond quickly, stay organized, and maintain high guest engagement while saving time and reducing manual workload.
AI On Guest Phones
Users can offer guests a convenient AI Concierge experience directly on their phones. This enables self-service for inquiries, enhances guest satisfaction, and ensures that guests receive accurate, instant answers without needing to contact hosts repeatedly during their stay.
AI On In-Property Devices
The software provides AI-enabled responses on in-property devices based on curated content. It also displays digital signage to highlight key information, announcements, or promotions, enhancing the guest experience while allowing hosts to present important property details effectively and efficiently.
Central Communications Hub
This feature allows hosts to send messages and notifications to all guests from a single platform. It supports voice calling, event-driven alerts, and streamlined communication management, helping properties maintain consistent engagement while improving response times and overall operational efficiency.
AI-Drafted Responses
Users can rely on AI to generate accurate answers from the Content Management System for guest inquiries. This feature streamlines communication and accelerates response times by generating accurate answers from the CMS, allowing hosts to focus on high-touch hospitality tasks.
Pros And Cons of AIPEX
Pros
Delivers personalized video welcome messages
Synchronizes with existing booking calendars
Provides AI-drafted guest message replies
Cons
Limited to digital communication interfaces
Offers limited features for walk-in guests
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Frequently Asked Questions
What language does AIPEX support?
AIPEX primarily supports the English language.
Does AIPEX offer an API?
No, AIPEX does not offer an API.
Who are the typical users of AIPEX software?
AIPEX features are used in hospitality businesses, including vacation rentals, hotels, and resorts.
What types of pricing plans does AIPEX offer?
AIPEX offers four plans, i.e., a Free Plan at $0/month, a Pro (3 Months) plan at $13.23/month, a Pro (1 Year) plan at $11.76/month, and a Pro (Custom Duration) plan starting at $9.85/month. Request a personalized AIPEX price plan for your business today
What other apps does AIPEX integrate with?
AIPEX integrates with Airbnb, Hosthub, Google Calendar, VRBO, Beds24, HomeAway, and Tokeet.
Does AIPEX have a mobile app?
No, AIPEX does not offer a dedicated mobile application.
What level of support does AIPEX offer?
AIPEX offers support via an online form, email, FAQs, and a support center.