Last Updated
Overview
Beds24 is a comprehensive property management solution, automating workflows for significant time savings. While the administrative interface might be complex initially, its robust and flexible features provide a degree of customizability that is hard to find in other competitors. Overall, this powerful and affordable software offers tremendous value.
Overall Rating
Based on 23 users reviews
4.4
Rating Distribution
Positive
87%
Neutral
13%
Negative
0%
Starting Price
Custom
Beds24 Specifications
- Tenant Management
- Rent Collection
- Maintenance Requests
- Property Accounting
What Is Beds24?
Beds24 is a cloud-based property management system (PMS) that centralizes lodging operations, from front desk management to guest communication. Its powerful automation simplifies booking management and calendar updates, drastically reducing the daily workload for property owners. This all-in-one platform is designed to help small to medium-sized businesses grow and enhance their operational efficiency.
Beds24 Pricing
Disclaimer: The pricing is subject to change.
Beds24 Integrations
The system supports integration with various systems and platforms, including:
- Expedia
- Stripe
- Mailchimp software
- Global Payments Retail POS
- Travia
- Booking.com
Who Is Beds24 For?
Beds24 software is ideal for various industries and sectors, including:
- Hospitality
- Tourism
- Retail
Is Beds24 Right For You?
Beds24 is a full-featured property management system that empowers small to medium-sized property owners to compete with larger businesses. The software is GDPR, PCI-DSS, and PSD2 compliant, allowing users to safely collect multiple payments automatically. It provides a high degree of customizability, making it a compelling choice for growing organizations.
Still have doubts whether Beds24 is the perfect fit for your business? Connect with our customer support experts at (661) 384-7070 for detailed guidance.
Beds24 Features
Payment Processing
Beds24 features a secure, automated payment processing solution for a seamless check-in and checkout experience. It is PCI-DSS compliant, enabling automatic charging of virtual and guest credit cards. Funds are deposited directly into your account, and the system offers transparent tracking and reporting with no extra Beds24 fees.
Channel Manager
This powerful channel manager provides real-time price and availability synchronization across all major booking sites. Its pooled inventory system prevents overbookings by instantly updating all channels when a booking is made. As a Beds24 preferred partner, it offers advanced functions and early access to new API tools.
Communication
The platform centralizes all guest communication into a single inbox, consolidating messages from major platforms like Airbnb and Vrbo. Users can create personalized communication using smart templates and hundreds of variables. Additionally, the platform provides sophisticated triggers, allowing for automated messaging based on specific events in the guest's booking lifecycle.
Automation
Beds24 software provides users with several automation tools to save time and enhance productivity by handling routine tasks. Automated workflows manage bookings, payments, invoicing, and reporting, freeing up staff to focus on guests. The system ensures instant price and availability synchronization across all sales channels, virtually eliminating manual updates and overbookings.
Online Booking System
The system includes a commission-free online booking system that can be fully customized and embedded into your website. It supports dynamic pricing and upselling options to boost revenue. The system is also mobile-friendly, ensuring a smooth two-click booking process for guests on any device, which in turn increases conversion rates.
Pros And Cons of Beds24
Pros
Highly adaptable platform
Fully customizable solution
Seamlessly imports reservations
Cons
Limited support options
Reporting features need upgrades
Beds24 Reviews
Total 23 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars61%
4
Stars26%
3
Stars4%
2
Stars9%
1
Stars0%
Share your experience
Real Estate, 1-10 employees
Free Trial
“cost effective setup for small properties”
Pros
Biggest advantage is how affordable it is to get started. I compared several services and both the initial setup cost and the monthly fee were the lowest with this one so I was able to introduce the features I needed without stretching the budget. It feels especially attractive for small accommodation businesses that want to keep costs under control while still putting the necessary tools in place.
Cons
The area I most want to see improved is usability. Connecting with domestic OTAs required support assistance which felt a bit inconvenient. Also some buttons that should not be used to avoid mistakes are not very clear so the interface can be confusing. If the management screen became more user friendly and users could handle setup and operations on their own more completely it would be much easier to use.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
8
Functionality
9
Real Estate, 1-10 employees
Less than 6 months
“customization offers great value”
Pros
The high level of customization really stands out and I feel like I can set things up exactly the way I want. It also has a very wide range of functions so a lot of useful features are already included. Another big plus is the customer support. Whenever something is unclear contacting the support center leads to a quick response which is very reassuring.
Cons
Because there are so many settings available it took a while before I got used to how everything works and it felt a bit difficult at first. Also the number of booking sites included in the monthly fee seems a little limited which gave me the impression that the design feels somewhat simple. If the overall look were a bit more polished and visually refined I think it would be even better.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Leisure, Travel & Tourism, 1-10 employees
More than a year
“reliable channel sync value”
Pros
Booking and property synchronization has been very dependable which is essential for daily operations. The platform keeps reservations consistent across channels and it offers very good value for the money.
Cons
Interface feels a bit dated and could be more modern and accessible. Certain settings and configuration options are hard to locate and the initial setup requires some time to get used to.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Beds24 have a mobile app?
Yes, it has a mobile app supported by both android and iOS.
Does Beds24 offer an API?
Yes, the platform offers an API to its users.
What language does Beds24 support?
The software supports German and English languages while providing partial courtesy translations into Spanish, Greek, French, and Portuguese languages.
What types of pricing plans does Beds24 offer?
The starting price of the platform is €15.90/month. Get a custom Beds24 cost today.
What other apps does Beds24 integrate with?
It integrates with Stripe, Travia, Mailchimp software, Global Payments, Booking.com, and Expedia.
Who are the typical users of Beds24?
Tourism, hospitality, and retail industries use it.
What level of support does Beds24 offer?
It provides form submission options.