Tokeet
Last Updated
Overview
Tokeet provides a rental management solution, helping to streamline operations and maximize revenue. Despite some reports of the software being occasionally slow, its advanced channel management prevents double bookings and its scalable tools support business growth. Overall, Tokeet’s comprehensive features make it a powerful choice for property management.
Tokeet Specifications
- Rent Collection
- Maintenance Requests
- Reporting and Analytics
- Vendor Management
Tokeet Features
Channel Management
Tokeet offers full control and visibility over your listings with powerful API integrations for major channels like Airbnb and Booking.com. It provides instant and automatic synchronization of rates and availability, eliminating double bookings and saving time.
Workflow Automation
The Automata feature executes all tasks related to a booking, from guest communication to staff assignments and contract delivery. Its trigger-based system supports multi-language templates, ensuring guests receive timely, relevant information in their native language for a flawless experience.
Staff Management
Using the Checklist tool, you can automate property care by creating and assigning jobs to service providers like cleaners and maintenance staff. The system allows for visual checklists, real-time progress tracking, and automated reminders to ensure quality and efficiency.
Invoices Management
This feature simplifies payment collection by allowing you to create and send invoices in a single click. It integrates with Stripe and PayPal for secure online payments that go directly to your account, with options to automate reminders and thank-you messages.
Pros And Cons of Tokeet
Pros
Strong channel management features
Powerful automation capabilities
User-friendly and intuitive interface
Cons
Core functionality requires paid add-ons
System can be slow at times
Tokeet Reviews
Total 17 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars59%
4
Stars6%
3
Stars6%
2
Stars6%
1
Stars24%
Share your experience
Hospital & Health Care, 1-10 employees
More than a year
“poor service”
Pros
Connecting OTAs through the system works fine and the platform generally performs as expected. Pricing was previously better compared to other options on the market and setup was just simple.
Cons
My biggest issue was the billing conduct. I paid in advance in April 2025 for a full year but they cancelled the subscription without any authorisation from me. After that, they gave only a partial refund and pushed me onto a new monthly plan that cost more than twice as much. Customer support was also very disappointing, with slow and dismissive replies that completely failed to deal with what I see as a clear breach of contract. On top of that, the cancellation created a serious risk for my business because I was suddenly unable to manage my OTA connections properly which opened the door to double bookings and possible financial losses. Making major changes like this without consent shows a real lack of respect for long-term customers.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Hospitality, 1-10 employees
More than a year
“costly errors with no support”
Pros
It integrates with a lot of platforms, pretty much like any standard channel manager. It worked decently when we first started using it but it hasn't stayed at that same level over time.
Cons
A system error on their side caused me to lose PS2.3K. They admitted the mistake was theirs yet offered no compensation at all.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Hospitality, 1-10 employees
Less than 6 months
“excellent support team”
Pros
Their chat support has been really good and the platform is simple to use and integrates well into our workflow.
Cons
There are times when the speed feels a bit slow but it has not caused any major problems.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does Tokeet offer?
The software offers a help center and email support.
Does Tokeet have a mobile application?
Yes, Tokeet has a mobile app.
Who are the typical users of Tokeet?
variety of businesses in the real estate industry, including single and multiple property owners, boutique rental agencies, property management companies, and small hospitality businesses, benefit from Tokeet features.
What language does Tokeet support?
The platform primarily operates in English.
What other apps does Tokeet integrate with?
The software integrates with a variety of systems and platforms, including Airbnb, Booking.com, Stripe, PayPal, and Zapier software.
What types of pricing plans does Tokeet offer?
The platform’s pricing is subscription-based, starting at $179.90/month for 10 rentals, with scalable plans based on property count and a 15-day free trial. You can also request a personalized Tokeet price quote now.
Does Tokeet offer an API?
Yes, Tokeet software provides an API.