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Overview
Canary streamlines hotel guest engagement through tools for contactless check-in, guest messaging, digital authorizations, and secure transactions, all within a unified platform. While it focuses mainly on guest experience rather than full property management operations, it supports hotels and hospitality teams seeking to automate communication and manage guest interactions efficiently.
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Starting Price
Custom
Canary Specifications
- Mobile Access And Contactless Services
- Integration And API Support
- Payment Processing
- Reservations And Booking
What Is Canary?
Canary software is a hospitality management platform designed for hotels and other hospitality businesses. It provides tools for guest management, secure transactions, AI-powered communication, and digital hotel operations. The platform includes capabilities such as contactless check-in, guest messaging, digital authorizations, and mobile checkout. Canary also integrates with hotel property management systems, CRMs, and payment providers. The software helps hospitality teams automate administrative tasks, centralize communication, and manage guest interactions through a unified digital platform.
How Much Does Canary Cost?
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Canary Integrations
Canary features seamless integration with various third-party applications, including:
- SiteMinder
- Lightspeed Retail
- BookingCenter
- Stripe
- RoomKeyPMS
- Cloudbeds
Who Is Canary For?
The platform caters to a variety of property types across the hospitality industry, including:
- Hotel groups
- Independent hotels
- Vacation rentals
- Franchise hotels
Is Canary Right For You?
If you’re a hotel or hospitality organization aiming to improve guest satisfaction while automating administrative work, Canary may be worth considering. The platform centralizes guest communication, supports AI-powered interactions, and helps hotels manage digital transactions and guest engagement while reducing front-desk workload.
Canary is trusted by hospitality brands such as Wyndham Hotels & Resorts, IHG Hotels & Resorts, Marriott International, and Four Seasons. The platform also complies with PCI DSS and holds an AICPA SOC certification. If your goal is to streamline hotel guest interactions and protect transactions, Canary could be a suitable option.
Still not sure if Canary is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Canary Features
Hotel Contactless Check-In
Canary enables guests to complete check-in from mobile devices before arrival without downloading apps or using additional hardware. It collects identification, signatures, and payment details digitally, reducing front-desk lines and supporting fraud protection and PCI compliance.
Guest Messaging
Canary centralizes guest communication through automated messaging, enabling hospitality teams to interact with travelers via text-based channels. It consolidates conversations from SMS, WhatsApp, email, OTAs, and other channels into one unified inbox.
Hotel Digital Contracts
The platform provides AI-powered digital contract management that allows hotel teams to send agreements, collect eSignatures, and manage event or booking documentation. It automates reminders, extracts key contract details, and supports integrated payment collection.
Hotel Guest Experience
The software provides an integrated guest experience platform that combines digital tools designed to improve operational coordination and guest engagement. It brings guest interactions, digital processes, and operational workflows together into a single hospitality-focused environment.
Hotel Management
Canary helps hotels manage guest journeys by streamlining digital check-in, checkout, feedback collection, and upsell opportunities through mobile-friendly workflows. It automates routine administrative tasks, supports guest communication, and improves operational efficiency across hotel operations.
Pros And Cons of Canary
Pros
Improves communication with hotel guests
Integrates smoothly with existing PMS systems
Saves time for front desk operations
Cons
Requires web browser use on mobile devices
Guest submissions not listed alphabetically
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Frequently Asked Questions
What types of pricing plans does Canary offer?
Pricing for Canary starts at $99/month. Request a detailed Canary price breakdown for your organization today.
What language does Canary support?
Canary supports multiple languages, including English, French, Spanish, German, and Italian.
Does Canary offer an API?
Yes, Canary offers an API.
Does Canary have a mobile app?
No, Canary does not offer a dedicated mobile application.
What level of support does Canary offer?
Canary offers support through a blog, eBook, webinars, videos, phone, FAQs, email, and online contact form.
Who are the typical users of Canary software?
Canary supports various property types across the hospitality industry, including hotel groups, independent hotels, vacation rentals, and franchise hotels.
What other apps does Canary integrate with?
Canary integrates with several third-party applications, including SiteMinder, Lightspeed Retail, BookingCenter, Stripe, RoomKeyPMS, and Cloudbeds.