DOWHAT

What Is DOWHAT?

DOWHAT is a digital hospitality platform designed to help hotels and accommodation providers manage the guest journey from check-in to check-out. The software includes mobile check-in/out, self-service kiosks, and collaboration tools that support guest interactions and internal communication. It centralizes essential services, including digital keys, receipts, and operational coordination. DOWHAT helps streamline processes, reduce workload, and enable fully digital, more efficient hotel operations.

How Much Does DOWHAT Cost?

The DOWHAT cost is estimated to range between $8 and $20/room/month, based on industry benchmarks for SaaS hotel management and guest experience platforms. This range is intended for general budgeting purposes, as actual costs may vary depending on property size, selected modules, integrations, and implementation requirements. In addition to the base subscription costs, organizations should account for the following expenses:

• Implementation And Onboarding: $1,000–$7,000 for small to mid-sized properties; $7,000–$20,000 for multi-property or complex deployments, based on the setup of guest journey workflows and system configuration
• System Integration (PMS, API, Third-Party Tools): $2,000–$15,000, depending on the number of integrations such as PMS connections, APIs, and external platforms
• Hardware (Kiosks And Smart Devices): $1,500–$5,000 per kiosk or device setup, if self-service kiosks or in-room devices are deployed
• Staff Training And Change Management: $500–$5,000, depending on team size and operational complexity
• Customization And Workflow Configuration: $1,000–$10,000, based on personalization of guest journeys, automation rules, and service workflows

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

DOWHAT Integrations

DOWHAT features seamless integration with various third-party applications, including:

• Opera Cloud Property Management
• SanhaIT
• Daol Vision
• Cody
• Onda
• Roonet

Who Is DOWHAT For?

The platform caters to a variety of hospitality businesses, including:

• Hotels
• Resorts
• Full-service hotels
• Lodging facilities
• Elderly care facilities (care homes)
• Shared office spaces

Is DOWHAT Right For You?

If you’re a hotel or accommodation provider aiming to improve operations through digital transformation, DOWHAT software supports a fully digital guest journey from check-in to check-out while enhancing overall service efficiency and coordination.

It also emphasizes information protection with multiple ISO certifications and industry recognition. DOWHAT is suitable for hospitality businesses seeking a structured, digitally enabled approach to improving guest experiences and operational processes.

Still not sure if DOWHAT is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.