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Overview
Duve provides end-to-end guest experience tools that help hotels automate their daily operations and communication. While initial configuration may require detailed attention to data mapping, its intuitive interface ensures a smooth transition for staff. Consequently, the software supports better engagement and increased revenue opportunities through its advanced upselling capabilities.
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Starting Price
Custom
Duve Specifications
- Guest Management And CRM
- Reporting And Analytics
- Mobile Access And Contactless Services
- Integration And API Support
What Is Duve?
Duve is an end-to-end Guest Experience platform designed to help hospitality businesses digitize every stage of the guest journey. The software supports automated messaging and digital guestbooks to bridge communication gaps between hosts and travelers. By using these tools, property managers can address operational inefficiencies and reduce manual workloads. These Duve features empower businesses of all sizes to deliver personalized services that enhance guest satisfaction and drive significant revenue growth.
Duve Pricing
The Duve cost starts at $120/month for its Basic plan. The software also includes the following plans:
- Pro: Starts at $150/month
- Premium: Starts at $200/month
- Enterprise: Custom quote
Disclaimer: The pricing is subject to change.
Duve Integrations
The software supports integration with multiple platforms, such as:
- HotSOS
- Sweeply
- Simphony POS
- Cloudbeds
- Guestline
- Hostify
Who Is Duve For?
Duve is ideal for different types of businesses across the hospitality industry, including:
- Boutique hotels
- Vacation rentals
- Hostels
- Luxury resorts
- Glamping sites
Is Duve Right For You?
Duve is a premier solution for hospitality providers aiming to enhance guest engagement through sophisticated automation. Its focus on revenue generation through personalized upselling makes it the best fit for growth-oriented businesses. Recognized with numerous accolades, including the “Best Guest App” and “Hoteliers Choice” by Hotel Tech Awards 2026, the platform distinguishes itself with a white-labeled experience that fits diverse property types. Duve ensures operational consistency and high security, helping top clients such as SLS Barcelona and Hakuba Hospitality Group maintain a competitive, scalable hospitality model.
Still not sure about Duve? Contact our support team at (661) 384-7070 for further guidance.
Duve Features
Online Check-In
This feature enables guests to complete registration and identity verification remotely before their scheduled arrival. It supports digital signatures and document uploads to ensure a smooth, legal, and contactless check-in process, significantly reducing front-desk congestion.
Analytics And Segmentation
The software supports data-driven decision-making by tracking guest behavior and revenue trends. Hoteliers can use these insights to refine their marketing strategies and improve service delivery. Its detailed tools enable categorization of guests to deliver highly targeted communications.
Customized Upsells
This module allows properties to offer personalized upgrades and services directly to guests' mobile devices. It helps increase ancillary revenue by presenting relevant offers at the right time. Duve automates the promotion of room upgrades, breakfast options, and local tours.
Communication Hub
The platform facilitates seamless interaction between staff and guests through a unified messaging system. It ensures that all requests are handled promptly and helps maintain a high standard of service. Users can manage emails, SMS, and WhatsApp messages from one central dashboard.
Branded Guest App
The tool provides travelers with a white-labeled digital interface for accessing property information and local recommendations. It enhances the overall stay by putting all necessary resources at the guest's fingertips. Duve software component requires no download, as it operates through mobile browsers.
Pros And Cons of Duve
Pros
Seamless pre-arrival check-in process
Robust upselling capabilities for revenue
Automated guest communication across channels
Cons
Initial setup requires significant manual input
Offline access to the guest app is limited
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Frequently Asked Questions
What types of pricing plans does Duve offer?
The Duve price starts at $120/month for its Basic plan. The software also includes a Pro plan starting at $150/month, a Premium plan starting at $200/month, and a custom-based Enterprise plan. Request a personalized Duve pricing quote for your business.
Does Duve have a mobile app?
No, Duve does not offer a standalone mobile app; however, it provides a web-based guest app for travelers and dedicated applications for hotel staff to manage operations.
What other apps does Duve integrate with?
Duve software integrates with various third-party platforms, such as HotSOS, Sweeply, Simphony, CloudBeds, Guestline, and Hostify.
Does Duve offer an API?
Yes, Duve offers an API.
What language does Duve support?
Duve is primarily available in English and French, but it also supports over 30 languages for auto-translation and guest communication, such as Greek, Czech, Romanian, Slovenian, Hindi, etc.
Who are the typical users of Duve?
The typical users of Duve features are various types of businesses across the hospitality industry, including boutique hotels, vacation rentals, hostels, luxury resorts, and glamping sites.
What level of support does Duve offer?
Duve provides support through email, chat, form submission, a help center, tailored onboarding, and general resources, such as blogs, eBooks, and webinars.