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Overview
Guestara helps businesses drive revenue and maximize productivity through automated guest messaging, digital check-ins, and AI-powered upselling. While it requires integration with existing property management systems for full automation, the platform significantly boosts operational efficiency and guest satisfaction. It is an ideal solution for modern hotels, resorts, and vacation rentals.
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Starting Price
$2.5
/room
Guestara Specifications
- Reservations And Booking
- Room Management
- Guest Management And CRM
- Reporting And Analytics
What Is Guestara?
Guestara is a cloud-based guest management platform designed specifically for the hospitality industry, including hotels, resorts, and vacation rentals. It offers an all-in-one digital suite that provides end-to-end solutions for guest engagement, revenue generation, and operational efficiency. By streamlining the entire guest journey from booking to departure, the platform helps properties modernize their tech stack. It serves as a centralized hub for automating communication and managing guest services without requiring guests to download any additional hardware or applications.
How Much Does Guestara Cost?
Guestara cost starts at $2.5/room. This basic plan, known as Power (in the Hotel pricing package), offers features such as digital check-ins, unified inbox, and standard upsell. The Premium plan starts at $4.5/room, and an Enterprise plan with custom pricing is also available. Further pricing tiers are under the Short Term Rental pricing package:
- Starter: $7.5/room
- Premium: $12.5/room
- Enterprise: Custom pricing
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation: $500–$2,500 for independent properties; $5,000–$15,000 for complex enterprise deployments
- PMS And Third-Party Integrations: $1,000–$10,000, depending on whether the integration is a standard plug-and-play or a bespoke API development
- Staff Training And Onboarding: $500–$3,000, often covering digital guest journey setup and unified inbox management
- Premium Support And Account Management: $2,000–$5,000 annually for dedicated services in the Enterprise tier
Disclaimer: The pricing is subject to change.
Guestara Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is Guestara For?
Guestara is ideal for a wide range of industries and sectors, including:
- Hotel groups
- Short-time rentals
- Independent hotels
- Resorts
- Hostels
Is Guestara Right For You?
If you’re a hotelier or hospitality business looking to reimagine guest management, Guestara positions itself as an AI-powered, all-in-one platform designed to turn guest interactions into opportunities for increased revenue, productivity, and improved guest experiences. It focuses on supporting the full guest journey from booking through check-out.
Guestara also emphasizes operational efficiency and guest satisfaction through a single integrated platform built for modern hospitality needs. If your goal is to streamline guest interactions while improving revenue potential and overall experience, it may be a suitable fit.
Still doubtful if Guestara is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Guestara Features
Upsell
Guestara software intelligently offers personalized add-ons and amenities from booking through checkout, increasing revenue noticeably. Users can manage ancillary services via an AI-assisted menu editor featuring description generators and image editors. Guestara does not take a commission, enabling hotels to pocket 100% of the driven-upsell revenue.
Smart Checkout
This feature allows guests to settle pending payments, sign eFolios, and complete departures via their mobile devices. The software instantly notifies housekeeping teams upon checkout to optimize room turnover. By automating the departure process, the platform eliminates front desk lines while proactively offering late checkouts to increase bottom-line revenue.
Mobile Check-In
The platform enables guests to skip front desk lines by completing registration, document scanning, and digital signatures on their own devices. This feature includes AI-powered fraud detection to verify guests securely and reduce chargebacks. No app download is required, ensuring a frictionless arrival process that improves overall guest satisfaction.
Review Optimization
This feature helps properties increase online reviews by a significant percentage on sites like Google and TripAdvisor. The software uses sentiment tracking to identify guest experience gaps proactively and sends automated, personalized review requests. Users can take control of their reputation by pushing positive feedback directly to preferred platforms.
WhatsApp Marketing
The platform leverages high open rates by allowing users to run broadcast campaigns and scheduled promotions directly through WhatsApp. This feature includes a unified inbox where an AI chatbot handles common queries or transfers complex requests to live agents. Users can also segment guest contacts with custom tags for retargeting.
Pros And Cons of Guestara
Pros
Centralized platform for hotel operations management
Supports guest experience and engagement workflows
Designed for hotels and hospitality businesses
Cons
May require training for new users
May not suit very small properties
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Frequently Asked Questions
Who are the typical users of Guestara?
Guestara features are used by organizations across industries and sectors, including hostels, independent hotels, and short-term rentals.
What other apps does Guestara integrate with?
Guestara integrates with various third-party applications, such as Razorpay, Paytm, and August.
What level of support does Guestara offer?
Guestara offers support through email, phone, and contact forms.
Does Guestara offer an API?
Yes, Guestara offers an API.
Does Guestara have a mobile app?
No, Guestara does not offer a dedicated mobile app.
What types of pricing plans does Guestara offer?
Guestara pricing starts at $2.5/room for the Power plan (Hotel package), while Premium begins at $4.5 per room, Enterprise offers custom pricing, and Short Term Rental plans range from $7.5 to $12.5/room, with Enterprise also custom-priced. Get a detailed Guestara cost breakdown tailored to your specific requirements.
What language does Guestara support?
Guestara primarily supports the English language.