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Overview
GuestPro offers a cloud-based hotel management platform that streamlines reservations, operations, and guest engagement. While its initial setup may require time and configuration, its integrated Property Management System (PMS), booking engine, and automation tools make it a strong choice for improving efficiency and driving direct bookings.
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Starting Price
Custom
GuestPro Specifications
- Reservations And Booking
- Room Management
- Guest Management And CRM
- Reporting And Analytics
What Is GuestPro?
GuestPro is an all-in-one property management ecosystem designed to centralize operations and boost direct bookings. By combining a robust Property Management System (PMS) with advanced CRM and revenue management tools, it tackles inefficiencies like scattered data and manual errors. The platform is ideal for boutique and independent hotels seeking to enhance guest engagement through automated communication and personalized services, while significantly easing administrative workloads.
How Much Does GuestPro Cost?
The pricing of GuestPro falls between $200 and $2,000/month, according to industry benchmarks for similar hotel management solutions. This range is intended for general budgeting purposes, as actual costs can differ based on property size, selected modules, and specific implementation needs.
In addition to the base subscription costs, organizations should account for the following expenses:
- Payment Processing: 2.5–3.5% of transaction value plus gateway fees
- Staff Training: $500–$2,000 per property for full training programs
- Data Migration: $1,000–$10,000 for transferring guest records and reservation history
- Compliance And Security: Costs for PCI-DSS certification and audits
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
GuestPro Integrations
The software supports integration with multiple systems and platforms, such as:
- Sage 200
- Fideltour
- Salesforce CRM
- Cegid Conta3
- Microsoft Business Central
Who Is GuestPro For?
GuestPro is ideal for a wide range of property types in the hospitality sector, including:
- Boutique hotels
- Hotel chains
- Leisure resorts and campsites
- City hotels
- Independent and small hotels
Is GuestPro Right For You?
GuestPro is ideal for independent hotels and boutique properties seeking a unified cloud-based system to manage reservations, CRM, booking engines, and revenue tools efficiently. The platform integrates all key guest touchpoints, maintains PCI-DSS and PSD2 compliance, and is trusted by clients such as Set Hotels. For properties aiming to streamline operations, enhance direct bookings, and centralize management, GuestPro offers a reliable, secure solution tailored to their needs.
Still unsure about GuestPro? Connect with our customer support staff at (661) 384-7070 for further guidance.
GuestPro Features
Channel Manager
GuestPro connects your preferred distribution channels directly, eliminating intermediaries and reducing error points. The platform ensures synchronized availability and rates across all channels, streamlining operations and minimizing potential issues. Hotels can manage multiple platforms efficiently, maintain accurate pricing, and reduce overbookings while improving operational accuracy across all connected sales channels.
Revenue Management System (RMS)
The platform provides integrated revenue management tools that simplify pricing intelligence and rate adjustments. GuestPro enables hoteliers to quickly review and update room rates without requiring external integrations. Its dynamic interface allows for fast decision-making, ensuring hotels can optimize revenue, respond to market trends effectively, and implement pricing strategies efficiently.
Booking Engine
GuestPro Direct offers a natively integrated booking engine within the PMS, allowing guests to reserve rooms directly on your website. The platform ensures a smooth and intuitive reservation process, reducing reliance on third-party channels. Hoteliers can showcase promotions, provide clear pricing, and enhance direct bookings while maintaining seamless synchronization with the property management system.
Metasearch
The software integrates with Google Hotel Center, highlighting your hotel’s pricing to stand out against competitors. GuestPro ensures real-time updates and consistency between your website and metasearch platforms. Hotels can monitor rates, adjust strategies, and maintain visibility in key search results, giving property managers control over direct channel pricing and online presence.
Customer Relationship Management (CRM)
GuestPro leverages CRM tools to engage guests before, during, and after their stay. Automated emails allow hotels to offer upgrades, pre-stay questionnaires, and personalized services. The software helps maintain loyalty, reduce cancellations, and promote repeat bookings. Segmented campaigns and newsletters ensure targeted communication for key dates, promotions, and guest retention strategies.
Pros And Cons of GuestPro
Pros
Native booking engine increases direct bookings on websites
Automated guest communication via centralized CRM tools
Direct connections to major distribution channels
Cons
PMS integrations could involve extra configuration
Early adjustments may be needed to optimize processes smoothly
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Frequently Asked Questions
Does GuestPro offer an API?
Yes, GuestPro offers an API.
What level of support does GuestPro offer?
GuestPro offers support via phone, email, and an online contact form.
What language does GuestPro support?
GuestPro software primarily supports English and Spanish.
What other apps does GuestPro integrate with?
GuestPro integrates with multiple platforms, including Salesforce CRM, Microsoft Business Central, Fideltour, Sage 200, and Cegid Conta3.
Does GuestPro have a mobile app?
No, GuestPro does not offer a dedicated mobile app.
What types of pricing plans does GuestPro offer?
GuestPro pricing ranges from $200 to $2,000/month, depending on property size, chosen modules, and implementation requirements. Get a detailed GuestPro cost breakdown to make an informed decision.
Who are the typical users of GuestPro?
GuestPro features are used by independent boutique hotels, family-run hotels, sustainable resorts, hotel chains, and serviced apartments to streamline operations and manage reservations efficiently.