Hospitable.com
Last Updated
Overview
Hospitable.com helps businesses automate guest communication, sync calendars across multiple platforms, and manage task assignments for cleaning crews. While native mobile application functionality is limited, the platform's AI-driven messaging and smart pricing tools maximize occupancy and revenue. It is an ideal solution for short-term rental hosts and property managers.
Hospitable.com Specifications
- Reservations And Booking
- Guest Management And CRM
- Reporting And Analytics
- Revenue And Rate Management
What Is Hospitable.com?
Hospitable.com is a cloud-based property management solution designed specifically for the vacation rental industry, catering to solo hosts, co-hosts, and large-scale property managers. The platform offers a comprehensive super app environment that provides solutions for automated messaging, channel management, and direct booking engine creation. By integrating with major travel platforms like Airbnb and VRBO, it acts as a centralized operational hub. The software focuses on helping users regain time by automating repetitive administrative tasks through advanced artificial intelligence.
Hospitable.com Pricing
Hospitable.com cost starts at $29/month. This basic plan, known as Host, offers features like a metrics dashboard, unlimited secondary users, and a guest portal. Further pricing tiers of the software are:
- Professional: $59/month
- Mogul: $99/month
While Hospitable.com is known for its "automation-first" approach and lacks the high upfront setup fees common in enterprise systems, organizations should account for the following potential expenses beyond the base subscription:
- Property Scaling Fees: $10–$30/additional active property per month, depending on the base plan tier
- Direct Booking Commissions: 1% for basic plans or 7% (4% commission + 3% processing) for premium direct-booking management
- Smart Device Integration: $5/month for each additional smart lock or thermostat beyond the 2–4 devices included per property
- Third-Party Add-Ons: $10–$20/month for advanced external integrations like specialized guest vetting or insurance modules
Disclaimer: The pricing is subject to change.
Hospitable.com Integrations
The software supports integration with multiple systems and platforms, such as:
- BookingTrust
- Quickbooks
- Hostkit
- Localbird
- Aruvo
- Booking.com
Who Is Hospitable.com For?
Hospitable.com is ideal for a wide range of professionals, including:
- Property managers
- Self-managers
- Co-hosts
- Owners
Is Hospitable.com Right For You?
If you’re a vacation rental host looking for a single platform to manage the guest journey, Hospitable.com positions itself as a central hub that combines AI-driven communication, pricing support, and direct bookings in one place. The platform is described as property management software trusted by thousands of vacation rental hosts and designed to help hosts run their operations with less manual effort.
Hospitable.com is also a trusted partner for industry platforms, including Airbnb, Booking.com, Vrbo, and Agoda, and it has achieved SOC 2 Type II certification. If you want software recognized by major booking platforms and focused on simplifying vacation rental management, Hospitable.com may be a suitable option to consider.
Still doubtful if Hospitable.com is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Hospitable.com Features
Guest Communication
Hospitable software utilizes an AI-powered unified inbox to streamline interactions across multiple booking channels. This feature allows users to automate responses to common guest inquiries using a personalized tone, ensuring 24/7 engagement. By handling first pings to final reviews, the platform reduces manual messaging workloads while maintaining high-quality guest relations.
Task Management
The software provides automated scheduling tools to coordinate cleaning crews and maintenance teams seamlessly. This feature syncs with the booking calendar to generate tasks immediately after a reservation is confirmed or a guest checks out. Users can track progress in real-time, ensuring properties are guest-ready without manual intervention or spreadsheets.
Guest Verification
Hospitable offers a robust guest verification feature to enhance property security and host peace of mind. Through its Direct Premium integration, the platform conducts background checks and ID verifications for incoming guests. This feature helps prevent fraudulent bookings and is often paired with damage protection and chargeback coverage.
Analytics And Reporting
The platform provides comprehensive insights through its "Copilot" AI, which translates complex data into plain English. Users can track key performance indicators such as occupancy rates, total revenue, and average nightly rates across their portfolio. This feature enables data-driven decision-making by identifying booking gaps and analyzing financial performance trends.
Direct Booking
This feature allows users to launch professional, branded websites to accept reservations independently of third-party travel agencies. Hospitable supports instant bookings, secure payment processing, and integration with Google Vacation Rentals. By utilizing this tool, hosts can avoid high channel fees, build their own brand, and retain higher margins.
Pros And Cons of Hospitable.com
Pros
Easy to set up and start using
Automates guest communication and routine hosting tasks
Supports growth from single listing to portfolios
Cons
Limited customization for some advanced workflows
Reporting features could provide deeper analytics
Hospitable.com Reviews
Total 20 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars10%
3
Stars0%
2
Stars5%
1
Stars10%
Share your experience
Real Estate, 1-10 employees
Less than 6 months
“Good value for money”
Pros
At the time we were using it, this PMS gave us really good value for the money. It handled the core channel manager features we needed especially the combined inbox and channel synchronization which covered the basics well.
Cons
There are no downsides that I can mention here.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“poor support”
Pros
Automation features do help cut down on repetitive work and keep guest communication more organized when managing vacation rentals. That said, these kinds of automation tools are fairly standard and can be found on other platforms too.
Cons
Support team and billing flexibility were the biggest problems. A same-day payment issue caused by a card update was fixed in about an hour but it still led to the permanent loss of a legacy rate, with no flexibility, discretion or way to escalate the issue. On top of that, the support ticket was eventually closed because of a holiday before anything was actually resolved.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Hospitality, 1-10 employees
Less than 6 months
“Customer support is a mess”
Pros
The app works well on both iOS and Android and the interface is fairly user-friendly overall. Calendar syncing does its job and the other tools for sending information to OTAs usually work as expected.
Cons
Customer service has been an absolute nightmare to deal with. The support agents rarely seem to know what they're doing and on top of that, things are constantly breaking.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
1
Functionality
1
Frequently Asked Questions
Does Hospitable.com offer an API?
Yes, Hospitable offers an API.
What level of support does Hospitable.com offer?
Hospitable offers support through email and contact forms.
Who are the typical users of Hospitable.com?
Hospitable.com features are used by professionals, such as property managers, co-hosts, and self-managers.
What types of pricing plans does Hospitable.com offer?
Hospitable.com pricing starts at $29/month with the Host plan, Professional plan at $59/month, and the Mogul plan at $99/month. Get a detailed Hospitable.com cost breakdown tailored to your specific requirements.
What language does Hospitable.com support?
Hospitable.com primarily supports the English language.
What other apps does Hospitable.com integrate with?
Hospitable.com integrates with various third-party applications, such as QuickBooks, Aruvo, and Localbird.
Does Hospitable.com have a mobile app?
Yes, Hospitable.com offers a dedicated mobile app.